10AM - 8PM
1037 N Elmhurst Rd E101C, Mt Prospect
Shoe Stores
“I had a wonderful experience at Xtra Mile! Both the owner Chris and the associate Kevin who I worked with were super resourceful and patient in helping me find the right running shoes for me. Appreciated the gait analysis they do at the store (having you walk/run on the treadmill and analyzing your video) and shoe recs. Ended up getting Brooks Glycerin Max on sale, which I’m liking so far. Chris is very involved in the community too and tries to be a resource for runners of all levels. Highly recommend this Xtra Mile Running!”
“On 3/19/26 Went in with my daughter. She's very picky usually it takes a few stores to find something she likes but Not this time! This was one and done. Thanks to Nicole & Dan! they worked with her through the whole process. Would definitely recommend this place especially moms with teens! thanks again.”
“Devyn is very knowledgeable about the shoes and how they fit. He also know the anatomy of the foot and how each shoe can be of better support. Kind and helpful.”
“I can’t say enough good things about Michelangelo and his shop! He is so friendly, knowledgeable and helpful! He’s the best! He reconditioned my old Birkenstocks and they look like new! And, he showed me how to clean my other pair. Out of the goodness of his heart he helped my husband get a better fit with his New Balance gym shoes. I highly recommend Michelangelo!”
“Finally found the shoe I needed with the help of Hamid yesterday at the Kildeer store! He listened to what I needed & fit me with a Brooks GTS for support & stability. Can’t thank him enough! The right shoes really make the difference!”
“After being a dedicated Runners High n Tri customer, I had high expectations of this store and THEY WERE MET! Jeffrey is very knowledgeable about all of his products and his staff works very hard. I was listened to and had all of my questions answered. Wore my new running shoes for the first time yesterday and they worked out great! I will be back!”
“Popped in today and picked up a new pair of Ugg snow boots and Acorn slippers. Customer Service was great and they helped me find something that fit just right. (After opening and trying on many pairs) Plus it’s a local place, not funding some massive chain store…”
“Enjoyed my experience here today. Very knowledgeable and kind. Gave me numerous options to help me narrow down until I found my perfect fit. Would recommend to anyone in the area. Even if you don’t find what you’re looking for, I guarantee you’ll leave with a much better idea of shaping and sizing and preference. You can tell these guys have a passion for sharing their expertise with others. Thanks!”
11AM - 7PM
54 W Lake St, Addison
Shoe Stores
“Amazing place to shop for fits! They have great selection and the staff is super helpful in helping pick out right things. 10/10 recommend if you are looking for unique clothing.”
“Such a pleasant experience - I had pre-ordered the wrong size of Taos sandals and they handled it beautifully- I ended up with the right size, in a color I didn’t anticipate liking, and the service was top notch. I’ll be back for sure!”
“Nice store and great staff. Especially excellent customer service and help from Jack. Was understandably amazing with service and input his recommendations to make sure you have the right perfect fit for your need. Would highly recommend”
“Cory is an angel! He went above and beyond to find the right pair of shoes for my very picky daughter’s homecoming. He was so knowledgeable, sweet and helpful, this was one of the best shoe shopping experiences we’ve had. He needs a raise!”
“Marissa was absolutely wonderful. My 6yo daughter has exceptionally high sensory feelings on the top of her feet. It's extremely hard to buy shoes for her. Even brands that offer Wide Width don't always miss that zone on the top of the foot by the toes and she just can't wear them. Vans collaborated with Kpop Demon Hunters and my kids wanted them sooo bad.
Was able to get their sizes and when I brought them home .... Like I feared, she wouldn't be able to wear them. I went back to the store to return them with daughter in hand to try on other shoes praying we could find something that she would be able to wear.
I explained my concern to Marissa and she absolutely understood and patiently went through box after box after box after box with not even a hint of frustration (a pure Saint). She found a high top that was even in the Kpop DH collection in a different size to give her that extra wiggle room (Thank you @Vans for being one of the few brands to offer 1/2 sizes) and that smile my daughter had when they fit and were comfortable is the reason us parents will go out of the way for. That smile was everything! Thank you, Marissa for having such patience and understanding with the dedication to help us get a pair of shoes today. It meant the world to me!”
“I’ve been a loyal ALDO customer for over 15 years, and I’ll continue shopping at any location near me!
The HYP location consistently provides outstanding customer service, making every visit a great experience. And when it comes to their shoes—the quality, style, and price are unbeatable. You simply can’t resist!
Huge 5 stars and beyond for both the exceptional products ALDO delivers and the top-notch service I always receive. Highly recommended!”
“I got there at 6:45 pm and they stay past their closing time. They did not rush me at all we finished at 7:20 pm. I thought they closed at 8 pm. But they close at 7 pm. That is great customer service. Thank You staff.”
“GREAT CUSTOMER SERVICE!!! A handsome young man named Xavier went above and beyond whilst helping me find some shoes for my daughter. I wasn’t able to figure out what she liked up until Xavier started asking questions about her style, the shoes that she owned now, etc. 10/10 experience!”
“Could give Keith 6 stars if that’s possible! I came in very last minute before the store closed on a Thursday. Though he seemed tired at the end of the day, he made sure to provide the best customer service on earth. Keith deserves a salary raise :)”
“Took my sisters to get their shoes there and Bryan helped us out and he was patient and extremely helpful. Total vibe. Helped ME score tons of points! Thanks my guy! See you at Fox valley!”
“The process in purchasing a pair of boots that are best for you was taken to another level. Very satisfied with my experience in the store as well as the boots I purchased.”
“I’ve never experienced Zumiez the way I did today. I came in looking for a new skateboard after mine was run over, and Chris & Legz immediately showed genuine empathy and concern. From start to finish, they went above and beyond — not just trying to make a sale, but making sure I got exactly what I needed.
Their knowledge, patience, and care really stood out. They walked me through the options, explained everything clearly, and made sure I felt confident about my purchase. That kind of service is rare, and it shows how much pride they take in what they do.
If you’re shopping for a skateboard here, definitely ask for Chris or Legz — you’ll be in the best hands. They’re both stand-up guys who deserve recognition within the company for the way they represent Zumiez. Thank you both for turning a stressful situation into such a positive experience!”
“Every time I shop at this location the customer service is excellent. Today and on previous visits Tally assisted me by setting my fitting room and finding outfits and clothes. She is great about asking the occassion/event and what look I'm going for. Once she has that info she goes to work! With the store having such a large inventory and tons of looks Im very grateful she assisted me today. When I was waiting a few minutes in line for a cashier she even called for backup. Elijah was my cashier who is always pleasant snd professional. My only con for the visit was that the music was too loud. In addition to Tally there were other staff members that offered assistance today. Every piece I bought today was picked by Tally except one. The staff my shopping experience easy and my vaca looks ??”
“I love this store!! The byers have the Best taste in the whole world!! The clothes the purses, the shoes the coats, all unique!! Not in a far out way ,just the most beautiful things!! A the sales are fabulous!! Pam the owner. And like 4 other partners all very, very, nice women!!Mary Lovell Green”
“I have very good experience with this store. Professional and very helpful sales persons. Unique inventory. Clean, beautiful and very cozy store. I want to come back to this place every time.”
“This is the place I always go to whenever I need shoes. After signing up for membership, coupons come frequently and the price is further discounted. You can freely try on and choose from the wide store.”
“Although customer service wasn’t able to help me with what I needed I’m not going to be sour grapes and give them a bad review because their customer service was excellent and they did exactly what they were supposed to do. I didn’t get the results I liked, but they were still very good at what they did.The store is extremely well stocked with a huge variety of items!Each department has a good variety of items and sizes and the racks are extremely full.The store is easy to get to from the parking lot. It is very clean well designed and easy to find what you need.”
“To the Management Team,
I am writing to formally commend the outstanding service I received during my recent visit to the Jimmy Choo outlet at your location.
In particular, I would like to recognize Lorenzo and Benito for their exceptional professionalism. They truly went above and beyond to ensure I had a seamless and enjoyable shopping experience. It has been a long time since I have encountered such high-caliber service, and their efforts did not go unnoticed.
Please extend my gratitude to Lorenzo, Benito, and the rest of the team working that day. It was a pleasure visiting your store, and I look forward to returning soon.
Best regards,
Mona ?”
“I have worked with Mennon for over 5 years now and have really enjoyed working with them. They really take their time to make sure you are getting the right product for the task you are using it for. Where ever I go in the country, I am still going to get my safety supplies from here.”
“I had an amazing experience at Journeys Kidz Store #7161 thanks to Iseah (salesperson #725989). He went above and beyond to help us find exactly what we needed, making the shopping experience enjoyable for my child and me. His exceptional customer service skills and dedication to ensuring we were happy make him truly stand out. Iseah has the qualities of a great manager, and I hope to see him in that role soon! Really impressed with that level of customer service!”
“I had a great experience at the ALDO store in Woodfield Mall thanks to John. He was incredibly professional, friendly, and attentive throughout my visit. I also noticed that John warmly greeted every customer who walked into the store, taking the time to help and explain things to everyone. It’s rare to see someone who consistently provides such genuine, high-quality customer service. He made the entire shopping experience easy and enjoyable. Thank you, John, for such excellent service — I will definitely be happy to come back!”
“I was at DSW a few days ago and the manager named Julia was amazing! She is the best manager at DSW always has a smile and amazing to communicate with! Julia is an amazing manager thanks for everything you do will be returning for sure 100 percent!!!”