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8:30AM - 4:30PM
1000 W Pershing Rd, Decatur
Banks
“Ashley Hawkins was our loan officer @PSB. We worked with her for nearly two months for our new home purchase. She is the nicest, warmest, most helpful, professional, supportive and understanding bank officer that you WILL EVER WANT TO WORK WITH!!! Make sure that you ask for Ashley, whenever you go to Prairie State Bank!! BDP”
“I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!”
“I have been with the Credit Union for 15 years and I have no complaints. They have helped me achieve many things in that time and I am grateful for that. They are always respectful and helpful, if any problem were to arise.
I highly recommend 1st Mid America Credit Union.”
2 - 6PM 10AM - 1:30PM
4224 Prospect Dr, Decatur
Banks
“To type anything customer service was lovely that's why I bank here and I always will from now and forever even when I leave Illinois cuz I'm definitely going to leave and then you”
“We live in Dallas, Texas area and have kept our account with Staley Credit Union when we relocated here 10+ years ago after living in Decatur. Recently I had a major issue with a Virus on my Computer which resulted in Staley CU having to shut down my account.. Within one day all of their fraud issues were resolved and a new account was established. The entire team ( including Katlyn, Sherry and Kim) did an excellent job in helping us get the issue resolved, new account set up and our on line banking issues resolved. Customer Service and concern for us was outstanding. Would seriously recommend Staley's for your Financial needs. I am not a friend of an employee or relative.. just a very very satisfied customer.. tks again”
“Regions bank is a dedicated investor to the Central Illinois CEO program, a business program for High school students that teaches life skill that aren’t taught in a classroom. Without the help of our investors, our class would not exist. Bart Rose is a board member of our program and is always willing to help us out in anyway.”
“Sonja C. helped with a home loan and made the process seamless. She was incredibly patient and helped work through the bumps in the road to get everything finished up with first-time buyers!”
“I wish I could give more than just 5 stars for the service and staff at LLCU Water Street, Decatur, Il branch! Special shout out to Mrs. Rashanda Bond-Partee for her knowledge, expertise, customer service, and willingness to go above and beyond for her customers. My family have enjoyed the many banking services offered at LLCU such as the kids accounts (Paying for A’s, summer book club, etc), loan rate incentives, mobile/online banking, drawings for prizes, EVERYTHING! I can put my money wherever I chose, but we love LLCU and feel valued as customers here. I will continue to highly recommend them to family and friends!”
“That always have a smile on their face whenever you walk in. A lot of places don't but they do. they make you feel like your business is worth taking care of.”
9AM - 5PM
2505 N Water St, Decatur
Banks
“Wonderful customer service. I am not even a member and they were able to assist me with my questions and transaction without blinking an eye. I recommend them as a bank!”
“Just got off the phone with Paige G. from DECU. Awesome person to talk to and extremely helpful. She did an outstanding job guiding me on setting up my online account. The best part about this is we lost connection somehow and she immediately called me back. Keep up the good work Paige!”
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“We went to Prarie State Bank for our most recent mortgage loan because they’re local and they keep our mortgage in house. We had the most phenomenal experience. Ashley was our mortgage lender and she was wonderful. She explained everything - every option and every detail so my husband and I weren’t left with any questions. She was easy to work with and made the process so simple I would recommend Ashley and Prarie State Bank to anyone looking to buy a new home…. You won’t regret your decision.”