8:30AM - 4:30PM
1000 W Pershing Rd, Decatur
Banks
“Ashley Hawkins was our loan officer @PSB. We worked with her for nearly two months for our new home purchase. She is the nicest, warmest, most helpful, professional, supportive and understanding bank officer that you WILL EVER WANT TO WORK WITH!!! Make sure that you ask for Ashley, whenever you go to Prairie State Bank!! BDP”
“I am not a customer at this bank, but Stephanie Coombs was very friendly and answered my questions I had and directed me somewhere I could take care of what I needed, since I am from out of town. Highly recommend her!”
“I have been with the Credit Union for 15 years and I have no complaints. They have helped me achieve many things in that time and I am grateful for that. They are always respectful and helpful, if any problem were to arise.
I highly recommend 1st Mid America Credit Union.”
“I saw so many positive reviews about Mrs Rebert Isabella and I must confess that surely she is a skilled professional trader and the best among all as her clients all said, she managed my account after I Invested $1000 and got a successful withdrawal of $12,000 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done with Mrs Isabella, your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can contact her via.”
2 - 6PM 10AM - 1:30PM
4224 Prospect Dr, Decatur
Banks
“To type anything customer service was lovely that's why I bank here and I always will from now and forever even when I leave Illinois cuz I'm definitely going to leave and then you”
“Sonja C. helped with a home loan and made the process seamless. She was incredibly patient and helped work through the bumps in the road to get everything finished up with first-time buyers!”
“Wonderful customer service. I am not even a member and they were able to assist me with my questions and transaction without blinking an eye. I recommend them as a bank!”
“Regions bank is a dedicated investor to the Central Illinois CEO program, a business program for High school students that teaches life skill that aren’t taught in a classroom. Without the help of our investors, our class would not exist. Bart Rose is a board member of our program and is always willing to help us out in anyway.”
“We live in Dallas, Texas area and have kept our account with Staley Credit Union when we relocated here 10+ years ago after living in Decatur. Recently I had a major issue with a Virus on my Computer which resulted in Staley CU having to shut down my account.. Within one day all of their fraud issues were resolved and a new account was established. The entire team ( including Katlyn, Sherry and Kim) did an excellent job in helping us get the issue resolved, new account set up and our on line banking issues resolved. Customer Service and concern for us was outstanding. Would seriously recommend Staley's for your Financial needs. I am not a friend of an employee or relative.. just a very very satisfied customer.. tks again”
1:30 - 4:30PM 8AM - 12:30PM
100 E Main St, Dalton City
Banks
“Still has the “small town” feel. You are greeted by name and a smile!! No problem too big. If they can’t or don’t know, they know where to go or to send you. I hope this never changes!!”
“I wish I could give more than just 5 stars for the service and staff at LLCU Water Street, Decatur, Il branch! Special shout out to Mrs. Rashanda Bond-Partee for her knowledge, expertise, customer service, and willingness to go above and beyond for her customers. My family have enjoyed the many banking services offered at LLCU such as the kids accounts (Paying for A’s, summer book club, etc), loan rate incentives, mobile/online banking, drawings for prizes, EVERYTHING! I can put my money wherever I chose, but we love LLCU and feel valued as customers here. I will continue to highly recommend them to family and friends!”
“That always have a smile on their face whenever you walk in. A lot of places don't but they do. they make you feel like your business is worth taking care of.”
“Just got off the phone with Paige G. from DECU. Awesome person to talk to and extremely helpful. She did an outstanding job guiding me on setting up my online account. The best part about this is we lost connection somehow and she immediately called me back. Keep up the good work Paige!”
9AM - 4:30PM
4855 Aldi Dr, Decatur
Banks
“Arrived at the credit union with an issue with my account and Chloe took excellent care of me even though I was very frustrated. She did an excellent job explaining the issue and doing everything she could to help me. This is by far the best branch to visit.”
“This is the best Busey banking location, I see why it's so busy! The folks here are extremely courteous and patient - the manager was very involved with helping customer as well!”
“I have my home mortgage through this bank. I especially like Joseph Springer he's very helpful and patient. I'd recommend this Bank if you're looking for a mortgage.”
“We went to Prarie State Bank for our most recent mortgage loan because they’re local and they keep our mortgage in house. We had the most phenomenal experience. Ashley was our mortgage lender and she was wonderful. She explained everything - every option and every detail so my husband and I weren’t left with any questions. She was easy to work with and made the process so simple I would recommend Ashley and Prarie State Bank to anyone looking to buy a new home…. You won’t regret your decision.”