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February 2024
Service is horrible and systems are always screwed up. Either down or taking just certain types of payment. Always something going on.
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December 2023
Have not received mail in over 2 months and nothing is being returned to sender. I'm done taking it to the next level. Almost everyone here needs to be replaced.
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June 2023
Had a passport appointment scheduled for 9am. Called me at 8:10am to cancel me appointment bc they didn't have an agent. Don't offer the service or a scheduling option for the service if you're just going to cancel it when people NEED their passports.