During the Christmas shopping season 2023 Macy's flagged my wife's credit card for fraud (not providing any reason) which caused our gift to my granddaughter not to be ordered (now unavailable). Not cool, Macy's. Not cool at all.
September 2023
Dear Macy's, Your customers and employees deserve better conditions. How long have the escalators and elevators been "broken"? Shame on you for not caring AT ALL about accessibility and esthetics. Oakbrook Center is a nice environment but sadly Macy's is not.
June 2023
I have to admit that I miss Marshall Fields, but they have done a great job modernizing this store. Moving housewares out of the basement and moving it upstairs does work. My tip is check out the discounted cloths section.