Old Navy in Oak Brook offers fashion for the whole family, from maternity wear to clothing for women, men, and kids. The store is described as clean and very well organized. The staff are generally noted as friendly, with very good and helpful service from associates who know their job. Prices are considered pretty decent. However, the clothing quality is seen as hit or miss; you get what you pay for. It is highlighted as great for kids clothes, while adult items can be a mix, with some being diamonds in the rough and others just plain rough. The product selection is typical for Old Navy. A noted inconvenience is that lines can be long, especially for customers with returns, though those with easy transactions can be in and out.
