“The customer service was excellent fast and helpful.. The truck was clean, and only a small detail there was an issue with the doors. Both had trouble locking down after a couple tries it was able to lock in otherwise everything was outstanding thank you highly recommend it”
“Brenda was so helpful and accommodating. She really understands the business behind public storage. She made sure to fulfill my requests and she has done so gracefully. I enjoyed doing business with Brenda. Would come back for Brenda.”
“The call center grossly messed up on the type of unit I needed. I asked was he the manager of the 9800 S. Harlem location and he said yes but truly he was only the call centerI told him exactly what I needed and he gave me an extra large one the manager of 22 years here at the 9800 S. Harlem location fixed my problem and instantly provided us with the correct size.”
“Jacob assisted me with setting up my storage unit. He was professional, funny and very helpful! Jacob even went so far as to waive one of the fees and made sure the unit was tidy and met my expectations. Made my experience 10/10!”
“Debra at the Tinley Park location was so helpful and completely understood what I needed. She went the extra mile for me, and I’m grateful. The place is spotless and run very well. Cannot recommend enough!”
9AM - 5PM
15331 S 70th Ct, Orland Park
Self Storage
“Excellent company. From the minute they arrived John M,Mark and JP were so friendly and professional. They moved everything with such care. They had everything moved within 4 hours and the price was very reasonable.”
“My overall experience so far has been very nice. The gentleman I dealt with his name is Rennie. He was very informative and helped me through the process. he explained everything very open and easily, and guided me through my decision-making. This is my first time with a unit. So I’ll keep you posted.”
“The Manager Of This Place Is Awesome He cares about your Items and is not trying to just sale your unit!….my unit was behind $230 and he still held it long as i made payments in person?????? talk about a solid manager and GREAT CUSTOMER SERVICE I HIGHLY RECOMMEND THIS STORAGE LOCATION ???….Oh and the Manager im talking about is DEZ!! I repeat DEZ!”
“This is my first time here at Extra Space Storage and Ms Carla is so informative, helpful, and hands on. The place is very clean well organized. I have no worries at all. Thanks Ms Carla!”
“TET Lighting Solutions would like to thank Leon at Extra Space storage! Your professionalism and positive attitude was instrumental it the completion of our project. Thank you!”
“Leon and James are most professional and kindest managers since I opened my unit in 2023. The unit was ideal size and location since I moved and downsized my stuff from Bridgeview, plus it's so accessible to Midway if I need it. They are super responsive and accommodating and make everything a breeze to answer your questions- so helpful! They actually pick up the phone and are on site unlike other places where I have to wait and chase a human being!”
“The facility is clean, well-maintained, and easy to access, but what really stood out was the customer service. Alex went above and beyond to help us—he was friendly, professional, and patient while answering all our questions.”
“Laquisha is awesome she helps me when I need help lowering my rent she is very professional and is very knowledgeable about her building and ps business I recommend her any day to anybody. Thanks for being you.”
“Cheryl treated us very well with a high level of customer service that I haven’t seen in a while. Her level of care and professionalism was greatly appreciated.
Thank you Cheryl.”
“Staff is very friendly, professional and efficient with getting you a storage unit, auto pay and moving out. Also saw them walking the property during business hours. Gated area. They resolve any issues quickly.”
“Dan and Ally were phenomenal in helping me set up my storage unit and explain all the details easily for me to understand and follow! If you’re looking for a place for Short or long-term storage extra space storage is a great choice! I’ve been a resident of the area for many decades, and this company has come in handy numerous times!”
“Rocío was a pleasure to work with. She showed us what our potential space would look like. She answered all our questions and was very helpful. I definitely recommend renting at this location.”
“Many thanks to Abel, the manager of the 615 W. Pershing Rd facility in Chicago! He was kind, patient, intelligent and truly went above the beyond the call of duty to help us out. I can't praise him too highly. That he acted as if it was all in a day's work speaks volumes for the quality of Extra Space Storage. Kudos!”
“The clerk Joyce is very nice, thank you for your support and services. Certainly public storage is a wonderful storage company. I have moved my sister from Pasadena California to LasVages. And used there storages, at that time. Thank for the staff at Lincoln St in Pasadena. And the store I n Fair Oaks, in that town. Thank you so much.”
“Great service from Jermaine and easy to communicate with! Since I'm deaf and he's willing to communicate in different ways and showed me around as well!”
“Thank you Stephanie again for all of your help. It was nice speaking with an Manager and not a robot. She answered all of my questions and kept me laughing. It's good to have a good personality dealing with the public.”
“Well, let me start off by saying that I started to fall behind in my bills for a moment, and extra space storage was one of them (13th & Cicero). I stayed in communication with them while being alerted to all the fees that was piling up on my space… nothing can be more stressful! So after talking to one of the employees (“Kim”) She offered me a little Relief With removing some of the fee’s so I could get back on track and save my items from being Auctioned. There was no better time than now to take advantage of her kindness, so it was imperative That I make it down there as fast as I could pay this Outstanding bill. Boy I tell you that it was such a load lifted to know that I’m getting a grip on this situation again, Thanks to “Kim”, And Extra Space Storage as well for making it possible for her to offer me relief and situations like this…”I’ll Always Be a Customer”! Thanks Again!?”
“Just a seamless experience as I was tasked to sell my deceased uncle's condo nearby. Using this facility gave my family time to go through his possessions in a respectful manner (while liquidating the property). Thanks to the staff at this location! ?”
“I had a fantastic experience with CubeSmart! From the moment I walked in, the customer service was outstanding friendly, professional, and incredibly helpful. The entire process was quick yet thorough, with everything clearly explained, making it completely stress-free.A special shoutout to Edward in the office he was amazing! I’ve had a unit here in the past, and he was just as helpful and friendly back then. This time around, I was hoping to run into him again, and I’m so glad I did. He consistently goes above and beyond and truly makes a difference.CubeSmart is lucky to have someone like Edward on their team. I’ll definitely be saying hello every time I stop by. Highly recommend this location to anyone looking for exceptional service and a smooth experience!”
“I’ve had this storage for years & they worked very well with me to keep the same unit. I had the pleasure of working with Nina upon making a payment. She was very considerate, kind & showed exceptional customer service to accommodate my needs. Keep up the good work!”
“The CSR Mr Juan was an absolute pleasure helping me obtain coverage for my personal rental. He was kind, very patient and thorough walking me through the process.
I'm truly grateful for the wonderful experience provided Juan
THANK YOU VERY MUCH Bro!”
“Dawnya is great she is always willing to assist; her customer service & skills should be rewarded!!!!
I give her 5 Stars ?????!!!!!”
9:30AM - 6PM
1601 S Canal St, Chicago
Self Storage
“We’ve used Devon Storage for several years now and have been slowly purging our stuff. This place is always well maintained and clean. Staff is great and we really haven’t had any issues! There is easy access to the building and the loading docks”
“I swear I don’t believe reviews because I have had people to ask me to do a review for them and I knew nothing about them but I’m gone start off by saying the young man that works in the office name Antonio he is amazing , helpful and understanding to everyone’s unique needs and I like an love that about him … he needs a raise a big one an know he ain’t tell me to get on here an say this but we really need more people like him in the world that we live in today ?Thank You Much ??”
“Ted was wonderful with assisting me with my decision to move out of old unit & downsize to new unit. The comparable sizes, location, pricing, and completing the final forms
For the pricing, showing me the current available units.
He was very patient, friendly, kind, and professional. I especially appreciated that he came to check on me as it took me longer than I thought to transfer everything I needed to over to the new unit. You are lucky to have Ted as a wonderful employee representing your company!”