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“Thank you, Sarah, for your outstanding help! I had some questions about my storage unit, and she quickly and efficiently resolved my issue in just about five minutes. She was kind, professional, and made the process seamless. I truly appreciate her excellent customer service!”
“This was the most seamless and wonderful experience I have had setting up a storage. Anita and chinika where the most wonderful people and made my life so easy by explaining the app to me.”
9AM - 5PM
15331 S 70th Ct, Orland Park
Self Storage
“I had the best experience with Thompson Moving and storage. Jim, Cole, Michael and Mark made my move exceptionally stress-free. I was very nervous to hire movers after being in my home for 40 years. But these guys made the experience so enjoyable, never thought that would be possible. I would recommend them to everybody. At my age, the less stress, is the best. Our moving estimator Johnny, was very attentive to our needs and our estimate was spot on. Thanks again guys.”
“We needed a place to put our things after an out of state move. Our first two visits were okay. The third visit was absolutely AMAZING thanks to Vanessa. We realized we didn’t have enough space to store our things and had to get a second unit. Vanessa was SO KIND! I’m talking about super memorable customer service that was over the top great. She helped us navigate a stressful situation with understanding, patience, and a double dose of customer care. I wasn’t even going to write an extended review…. But she was so helpful on this visit. She was far and away the best person to assist us and truly understands customer service. 10/10 experience. Y’all give Vanessa a raise!!”
“Nice, friendly staff. Perfect location and storage space sizes. Very dissapointed they honored web rates to get my business for larger storage, but when i was ready to downsize to a smaller storage space they woule not honor web rates which were half the price I'm now paying for a much smaller space. Since I couldn't afford to rent another truck and open a new contract at another one of their locations I'm still stuck with a non-competitive price, which is really frustrating. There was some water leaks over my initial space but luckily I had mostly plastic bins, one box did have water damage to which I had stuffed animals in it.”
“Happy to say this has been a wonderful experience being helped by Leticia here at 2740 w 79th she has been a great help in helping me understand everything that i needed to know about my contract ,I'm very satisfied with the service thank you,”
“Wonderful organization, we rented an office space with Extra Storage and the staff really took great care of our needs. They hold our mails and reach out when anything comes in! Highly recommend if you need an office space or storage. Tim K is the assistant manager of the Bridgeview location and he’s been great to work with!”
“I am very pleased with this storage facility. Day was very wonderful and made me happy and the prices are very reasonable and the units looked great and not run down. Ikn that my stuff will be safe.”
“To find someone as pleasant, efficient, caring, and willing to go the extra mile as Diamond is not only extremely unlikely but practically impossible. She resolved our issue with true expertise and was so kind to us and all who entered. If it weren’t for Diamond, we would’ve walked away from this facility, but she made all the difference. Promote this true gem!”
“Great experience with Extra Storage Space! The facility is clean, secure, and well-maintained. The staff was friendly, helpful, and made the rental process quick and easy. Highly recommend for anyone looking for reliable storage. Management (Kevin) at this location is top notch!”
6AM - 10PM
1205 West Jackson Boulevard, Chicago
Self Storage
“Highly recommend. I’ve had two units to hold my belongings. My experience? Safe, secure, and seamless to get in and out. Most of all, Dominique has been a pleasure to work with whenever I have questions. She consistently demonstrates the utmost professionalism, her actions reflect she sincerely cares, and gives Extra Space credibility in way that is standout. Kudos to her.”
“Angela is excellent at customer service. Very helpful, great deal on space and boxes. Great deal on rental. Make sure you download the mobile app it's great! Angela is Exceptional with her customer service!”
“The Manager was very helpful and super nice. She was able to get me into another unit after my reservation expired. She made what could have been a terrible experience a very pleasant experience ^_^
Update: I’m back here again in 2026 and I received great service from Alex!!!!!”
“Trevor was great and made the process quick and easy
I had to come back and give praise to Carlos as well. His customer service is unmatched. You guys are the best!”
“I’ve never rented a storage unit, it was a great experience going in person and really informative. I was able to get a unit and lock down pricing in one day!”
“Frank was extremely helpful and made the storage rental process very easy. He answered all my questions clearly, was professional and friendly, and provided great customer service.”
“D & Sylvia were absolutely amazing! They made this experience amazing! Everything you would ever want. Swift transaction, genuine conversations. Would recommend this storage space 110%”
“Positive. Personable. Professional. Patient.
I can't say enough about the staff at 105th in Chicago without using a barrage of 'P'-words. Both Kashimia and Jacob were VERY positive, personable, professional and most of all, PATIENT. They both went above and beyond to help me properly manage three storage units (over quite some time), and both were especially helpful in transitioning and evacuating my units. With every phone call..., and every visit..., it has been an absolute joy to work with the both of them. {EXCELLENT JOB GUYS~!!}”
“Anthony was very helpful! It was a extremely humid day & I left my lock key home he was kind enough to let me leave my items with him that I planned on placing in my unit..he really implored above & beyond customer service & should be recognized & appreciated for such as we don’t have many employees who hold this type of gratification”
“Thank you Rene, for helping me stay and be a customer of you, and finding me better prices than other storages, I'll definitely be back just when your around. You have an awesome vibe.”
“I always have a good time chatting with Trevor Cunningham. He is a hard working, respectful individual and is a boss at customer service, 5 stars everytime I have an encounter with him. Hope you have a good day sir!”
7:00 AM - 7:00 PM
1301 S Rockwell St, Chicago
Self Storage
“Marco and Caleb were excellent movers. They arrived in a timely fashion and were able to pack as well as move everything to storage efficiently. I hope that I would be able to work with them. Should I use Clutter services again :)”
“Yvette at your Roosevelt location is the best. Helpful to the fullest with knowledge of her job. Answered all my questions professionally with a smile. I will definitely recommend this location. Thank you kindly”
“Denise is amazing, truly takes the time to make sure the units are tidy. Bathroom is always clean and doesn’t smell bad. Always feel safe & comfortable coming here.”
“The facilities here are great!! Thank you to Daniel and Arnold for making the process super easy, smooth and stress free!! Highly recommend this spot if you need a storage space in South Loop.”
“The clerk Joyce is very nice, thank you for your support and services. Certainly public storage is a wonderful storage company. I have moved my sister from Pasadena California to LasVages. And used there storages, at that time. Thank for the staff at Lincoln St in Pasadena. And the store I n Fair Oaks, in that town. Thank you so much.”
“A friend advised me to buy a room because I can't fit everything in my room anymore. Thanks to him, good advice, there's a lot of free space in the apartment now.”
“I’ve been a customer for a good while already, over a year to be exact. Laquisha the property manager returned my call with in minutes. Not only did she answer my many questions but she went above and beyond my expectations. I felt at ease over the phone, something I myself am always a nervous wreck about. Her knowledge patience and assistance was much needed. I will 110% recommend public storage. Thank you Laquisha, bless your heart and public storage for working with me when I needed it the most. This location has been very helpful!! For any other person needing the space, if you have any questions or doubts take my word, call! They have answers, will assist you and work with you, you will not regret it”
“So far so good. I got a little snippy with Khaliah (the young lady on duty right now) after I couldn’t hear her clearly, but she handled it with grace and professionalism.
I’m feeling even better about my choice to choose this facility now. Thank you for your help getting started, Khaliah!”
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“I wanted to take the time to leave a review for Pat at Public Storage in Burbank. These days, genuinely good customer service can be hard to come by, so when you speak to someone who is truly kind and professional, it really stands out.
Pat was an absolute breath of fresh air. She was polite, patient, pleasant, and incredibly helpful throughout the conversation. You can tell she truly cares about helping customers and takes pride in her work. Her customer service skills are exceptional, and she made the experience feel easy and stress-free.
Public Storage is lucky to have someone like Pat representing their company. Thank you again for your kindness and professionalism.”