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“I have had a few loans with Metro Federal Credit Union. They have always been exceedingly easy to work with and provide great rates. I do want to not that Alfonzo is an all-star! He was able to work quickly on a loan I needed and was amazingly responsive to my questions and always had a great and informative answer that led me in the right direction.”
“Susan was absolutely fantastic and went above and beyond. She exhibited outstanding service and professionalism through and through. I cannot recommend her or PFCU enough.”
“I'm a long-time member who more recently visits the Barrington branch. Lori and the staff greet you with a smile, are polite, and are very helpful answering any questions I have might have. There's something to be said for in person banking. Great job!”
“Came in last minute, and Jay accommodated me. He helped me open a checking and savings account, was very kind, knowledgeable and overall made me feel great for joining the credit union, I think the guy deserves a raise honestly.”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“Another fantastic experience getting a loan to buy a car through BCU! Start to finish only took a few emails and a couple of hours in person , I worked with Nicci Justes and she was incredibly friendly and patient helping me get a loan to buy a car through a private seller. Even with a small hiccup in the process she made the process painless and stress free. Thanks so much”
“Consumers once again lives up to their name. “People In your Corner” . Went in for a personal loan. Worked with Angel A , exceptionally knowledgeable and friendly. Had a few issues , thoroughly explained all my options , and was able to get me my loan the same day! Great Customer service. Thanks again will never go back to a regular bank.”
“Went there for money order Friday July 21 2023 in and out no wait in line staff were courteous, professional and engaging everyone greeted with a smile ReAnne my teller, hope am spelling her name correctly,was the epitone of excellent customer service professional and courteous will most certainly recommend the bank to my friends and family”
“It is so nice to have a local credit union to work with in person. We have done banking, mortgages, children and teen accounts here. They offer many useful in-person services for members that have been almost impossible to find anymore as big online banks become more competitive, such as no-fee VISA gift cards, no fee coin machine, international money exchange, safe deposit box rental (as close to Gringotts as you're going to get!). AAEC also awards many programs, grants and scholarships back to the local community!”
“Worked with Marla on a HELOC for family members, thanks to Marla we were able to lock in a great rate. The language barrier was no issues and Marla was accommodating throughout the whole experience. We look forward to sending more friends and family her way.”
“Kathy LeFevere was amazing through my 2nd mortgage process. Thank you Kathy.
Lisa Guziec is always amazing and very helpful with any and all my questions.
Love you all Happy New Year”
“I wasted time going to Corporate American Family CC for a cashier's check for my house closing. I went to AA Federal Credit Union. It took 2 minutes with friendly and professional service.”
“Trying to get a joint checking account with my father who I have conservatorship of. Lots of unanswered questions but this goes with any account I try to set up. It seems. Security for the elderly is a good thing, but anything that seems like a simple task tends to take three visits to any place I go.”
“I have been banking with Consumer Credit Union for 40 years. Never had any problems with my accounts or loans. Especially when my account got hacked back on 2016. And all my funds were stolen. They return all my money while they did an investigation. Didn't have wait long for the funds to be deposited back into my accounts. The bank tellers are polite and good customer service. I highly recommend this bank for your banking needs.”
“My 21-year-old son needed his first car loan, and Kim Guerio at Consumers Credit Union made the process an absolute breeze! From start to finish, Kim was attentive, knowledgeable, and went above and beyond to secure a great rate on a used car loan—even when we hit a few minor snags. She tackled every hiccup swiftly, turning what’s usually a stressful experience into something simple and straightforward.
What truly stood out was how patiently Kim explained every step to my son, ensuring he felt confident and informed. Her ability to break down complex terms into relatable language for a first-time borrower was invaluable. The entire team was professional, efficient, and genuinely invested in our satisfaction.
If you’re looking for a stress-free loan process with exceptional service, look no further than Kim and Consumers Credit Union in Kildare. We’re thrilled with the outcome and will recommend them to everyone! Thank you, Kim, for making this milestone so smooth!”
“I recently had a fantastic experience working with Morgan Schmitt from BCU, helping me refinance a car. I received very quick and knowledgeable responses, and she answered all my questions. Halfway through the process, communication went downhill, and it took me a while to get updated documents. I'm not sure why, but she seemed to have some urgent matters to attend to, but she eventually got everything sorted out. Communication could have been a little better midway through, but perhaps she had a family or work emergency. I won't judge; it happens to anyone. Overall I received a good service and got what I needed. I like BCU for their client oriented business.”
“I've been using BCU for 5 or so years and haven't had any issues with them.
Mortgage, Car Loans, Student Loans, bank account. No financial institution is perfect. But at least they aren't robbing me blind with balance fees, transfer fees, atm fees like Chase does.
Currently I give them 5 Stars, but that could easily change.”
“The agent was very kind, courteous and willing to help. Outstanding customer relations. If there were 10 stars for rating. The agent would receive no doubt a 10. Thank you”
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“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”