“Me and my fiance needed a storage unit and Sonrita helped and explained everything with no problem. very nice lady and always asked if we need anything just call.”
“Worked with Kristen and she was amazing! She responded to my text in a timely matter and she answers all of my questions. She took me on a tour and let me know of all the available units. Highly recommend working with Kristen.”
“This Mundelein storage facility is well lit, clean, solid brick, and easy for me to access but the main reason I rent here is Sammy. He is knowledgeable and attentive, and his upbeat personality turns StorageMart into a pleasant place to visit. Outstanding service is rare these days so it’s good to know I can count on Sammy.”
“Amazing! They were extremely professional, helpful, friendly and efficient. Everyone from the guys working, assessing, unloading and unpacking to the friendly office staff. We had a very complicated moving situation and they were very helpful and went above and beyond. Highly recommend using them!”
“The team at Extra Space Storage in Lake Forest were incredibly helpful and friendly and got me in a temperature-controlled unit that I’m extremely happy with. Thank you!”
“The Gentleman who assisted me was outstanding, courteous, efficient and very kind. He knew his stuff and the facility is SUPER clean, and everything was very easy, from entering and access to storage. I highly recommend them! (Libertyville facility off Park Ave)”
“Kyle was a tremendous help for me as I lost the keys to my lock. In minutes I was in. I was so stressed over this, but he made it so simple. Best decision I made was coming here.”
“The store manager, Kari, is amazing. This was my first time ever renting a storage space, and she made the process so easy and understandable for me. Kari was also incredibly thoughtful. When she saw that my unit was on the complete other side of the building, she offered me a much closer one, and this made such a huge difference. I trust this location so much, and I would recommend it to all my friends”
“We used Extra Space Storage on 1255 Townline Rd. Mundelein, to store belongings for our daughter and son-in-law, who are moving from Ohio.
Chris was SO helpful to us. Not only did he help us decide what size storage to get, he personally walked us over and showed us everything. I had been calling him several times and he was always kind, patient and friendly.
When we had to get the bigger storage because we needed the space, he drove us over to the new unit and showed us everything. I have never met anyone as personable Chris, who goes out of his way to help people.
The building itself is secure and clean. The security cameras are a plus. We rented a well-lit, indoor climate-controlled unit that you can just drive up to. It’s a piece of cake!”
“Michael was very friendly and helpful with the process of obtaining a storage space! Should you need a place to store your belongings, I highly recommend coming here!”
9:30AM - 6PM
13000 Rockland Rd, Lake Bluff
Self Storage
“Great experience! Mila helped me and my brother get our stuff in the place, showed us the sizes well, and helped us get the best deal on the unit! Would definitely recommend”
“Kyle was awesome! He helped me through the entire process of getting my storage within 10min! Customer Service 10/10!!! My unit was available right away! Kyle also let me know about current promotions and what units were available.”
“I walked into the front desk asking for Jessica.l hadn't met her before, but because she has so many great reviews on the website I wanted the same. She didn't disappoint. She offered suggestions, no pressure. Got the perfect lease for my storage needs. Great job!”
“From the moment I entered the main office, which was very clean and organized, the employee who attended me was very respectful and greeted me with good afternoon. He gave me good directions and took me to the unit I had indicated. The hallway area was also very clean.”
“It’s nice that there are actual people there to talk to. Lots of places are replacing people with robots and machines that don’t know or understand human compassion or logic, so it’s nice to have my belongings at a place with real people managing the grounds and making sure everything is the way it’s supposed to be.”
“Ericka was very happy and friendly. She was very helpful on showing me everything step by step. Great job!!! 😃 Will recommend Cubic Smart Self Storage. Great prices also.
Awesome Customer service, Keep up the great work 👍😃”
9:30AM - 6PM
4242 IL-173, Zion
Self Storage
“I met with Heather the property manager who was very professional and a wealth of knowledge. Heather was very quick to help me and made me feel like family. Thank you Heather and Clear Home self storage ?”
“Great experience at Extra Space Storage. Kevin was very professional, friendly, and helpful throughout the whole process. He explained everything clearly, answered all my questions, and made renting the storage unit quick and easy. Customer service like this is hard to find these days. Highly recommend this location!”
“Public Storage provides an outstanding environment to safely store your important belingings, short or long term. My only criticism is that they do not pro-rate your last month if you occupy only one day. You pay the FULL month! This is preposterous and I am leaving another unit I have since two can play the revenue pain game.”
“customer service was great. it was a breeze to sign up for the unit. Pam gave me a quick tour of the unit just to make sure it would work for me. great service! love the app. thank you!”
“Mike and JoJo were PHENOMENAL! Not only were they professional and personable but they (and their awesome IL team) packed our items with expertise and care. They became family so much so that we looked forward to greeting them when they arrived at our new home in Texas. They are an asset to the Allied/Federal team!!! KUDOS!”
“Honestly best place to park if your in great lakes/ north chicago. It’s safe, easy to use, amazing quality. The owners are so understanding and nice, i loved parking here!”
“(Apologies in advance for any misspelled names)
I want to take a moment to recognize D’kwon and Sebail at the Waukegan U-Haul location for providing an exceptional level of customer service throughout my rental experience.
My reservation changed several times due to circumstances on my end, which could have easily made an already stressful situation much more difficult. Instead, D’kwon and Sebail met every change with patience, professionalism, flexibility, and genuine care. At every turn, they adjusted my reservation, helped me navigate what was needed, and remained focused on making sure my experience was as smooth and stress-free as possible.
What impressed me most was that I never felt like an inconvenience. Even as my needs changed, they continued to be accommodating and solution-oriented. They didn’t simply process a transaction—they paid attention, listened, adapted, and made sure I was taken care of. That level of service makes an enormous difference when a customer is managing the many moving pieces and unexpected changes that can come with a move.
D’kwon and Sebail truly went above and beyond the call of duty. Their commitment to customer care reflects extremely well on the Waukegan U-Haul location and on U-Haul as a company. Employees who consistently demonstrate this kind of patience, professionalism, and dedication deserve to be recognized by their leadership.
To anyone considering this location: you can feel confident knowing there are people here who genuinely care about getting things right for their customers.
And to D’kwon and Sebail: thank you. Your kindness, patience, flexibility, and professionalism did not go unnoticed or unappreciated. You turned what could have been a very stressful rental experience into an excellent one, and I am sincerely grateful for the care you provided.
Five stars without hesitation”
“Jen- Gurnee location was Extremely professional.
Patient.
Best service with nicest smile.
Pleasure to have had Jen to answer all of my questions- concerns with best attitude.”
“Karla is so amazing and professional 🩷I love how knowledgeable she is when explaining different prices and spaces that works for my budget.. I will be doing more business in the future because of her great customer service”
“I had problems with the Unit and Tammy was extremely helpful and fast I’ve never had such fast service I appreciate her and I hope she gets a raise she definitely deserves it!”
“I would like to leave a positive 100% post for Mr Carlos he was very nice very helpful to me and my husband Hector Herrera. We happy if the pricing we are happy with what we have purchased and thank you so much”
“I want to take the time to thank Priscilla for helping me on my storage unit. Very precise, accommodating and explained everything. Thank you for making everything so smoothly and with EXCELLENT customer service. 100% recommend.”
“Top notch service here. Jose the owner is great to work with and is always professional. Rates are lower than most places and you definitely won't find better customer service. Check them out they fill up fast!”
“I’ve been using Highway 41 Self Storage for many years, and I can confidently say they deserve every bit of a five-star review. From day one, the experience has been seamless, professional, and reliable.
The facility is always clean, well-maintained, and secure, which gives me complete peace of mind knowing my belongings are safe. The Andy, Charles and Brandi are consistently friendly, helpful, and responsive, whether I’ve had a question, needed assistance, or made changes to my unit, they’ve handled everything with efficiency and care.
It’s rare to find a business that maintains such a high standard over the years, but Highway 41 Self Storage truly does. I highly recommend them to anyone looking for dependable, trustworthy storage solutions.”