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“I had an awesome experience with Credit Union 1 while submitting my auto loan application. Angelica went above and beyond to help me out—she managed to squeeze me in even with short notice, which meant a lot with how hectic my schedule can get.
She was super friendly, professional, and made the whole process feel easy and stress-free. Angelica took the time to answer all my questions and made sure I understood everything without making me feel rushed. You can tell she genuinely cares about the people she’s helping.
The whole experience was smooth, and I actually had a great time. Thanks again to Angelica and the team at Credit Union 1—you made the process quick, easy, and even enjoyable. Highly recommend!”
“Branch Manager Ebony Moore was very helpful. I can in to inquire about my account and she explained what services that the branch was offering regarding CD’s. Because of her experience and professionalism I purchased a couple today. We need more customer service staff like her.”
“I saw a good rate for CDs in an email and I had been a previous purchaser of CDs there, so I went in and worked with a banker, Cheryl, who was very knowledgeable, informative, and efficient. Happy to have some money invested there. Inside was a very pleasant, welcoming atmosphere.”
“We have been with Republic Bank for over forty years, at their original location on South Pulaski. Even though they have grown over the years they have maintained their excellent customer service.”
“My experience was great , I was helped by Germaine and got in and out in a great amount of time . My family banks with win trust and I would recommend this branch”
“Today, I had the pleasure of meeting with Toya to discuss both business and personal accounts related to banking. From the outset, Toya demonstrated a deep understanding of the financial landscape, providing valuable insights tailored to my specific needs.
Her approach was both professional and personable, making it easy to discuss sensitive topics. Toya took the time to clarify various banking options, explaining the benefits and considerations of each in a way that was easy to understand.
What stood out the most was her willingness to listen and adapt her recommendations based on my goals. Whether it was managing cash flow for my business or optimizing my personal savings, Toya offered practical solutions that felt genuinely supportive.
Overall, my meeting with Toya was not just informative but also empowering. I left feeling more confident about my financial decisions and appreciated her expertise. I highly recommend her for anyone looking to navigate their banking needs effectively.”
“We had a meeting with one of the bank's longtime customers at their Lansing location. Kim Parker and her team could not have been more accommodating and professional. Really impressive team they have and I will always be grateful them.”
“Shout Out to Cladiole Taala the Retail Banking Officer was over the top with providing service. She was patient, helpful, resourceful and knowledgeable while working with. This individual was very accommodating given my current health limitations she happily assisted me by allowing me to remain seated while she handled the needs. Cladiole Taala you are the best!! Keep going”
“Upon entering, I was greeted by both Amir and Mrs. Bell, and we quickly got down to business. I successfully opened my business bank account, and I am very excited to be banking with First American Bank.”
“Have been using this bank for over 15 years. They have met every single need I have. So much so that my entire family now banks at this Old Plank Trail location. I am actually on my way there right now to replace my debit card I lost a guarantee I will be in and out in less than five minutes.”
9AM - 5PM
195 W Joe Orr Rd, Chicago Heights
Banks
“I’ve banked with this bank for awhile now and they have always been super helpful and trustworthy. Whenever I come to my local OldSecond bank I have full trust when it comes to anything finance, I feel that my account is always protected and I will always get notified whenever there’s a possible scam that has accrued. When I first banked here it was a fast and easy process I didn’t have to wait long periods of times it was a simple in and out and my account has been set up within minutes. 10/10 would recommend bank”
9AM - 5PM
8001 183rd St, Tinley Park
Banks
“This is a wonderful branch, which should be the model for all other branches. It is clean, calm, welcoming-and everyone is masked. The teller was efficient and helpful. The manager, Bill, is the nicest banker that I have ever met. It's too bad that one person gave it one star. It's my 'go to' when I need to go into a Byline branch”
“I always have a great experience at this branch, but Daniel really went above and beyond. He helped me with my account and took the time to walk me through everything until the issue was fully resolved. He was patient, professional, and genuinely cared about helping. Couldn’t recommend Daniel and this branch enough!”
9AM - 5PM
1290 Steger Rd, Crete
Banks
“This specific bank in Crete is always a pleasure to do business at. Everyone seems to know the customers and is always willing to handle all concerns before you walk out the doors.”
“Wonderful. Wonderful. People working at this banking institution. The serve is great and friendly. It’s like walking in the sitcom “Cheers” once the know you they greet you instantly by your name. I would recommend.”
“I had an issue with my debit card being compromised to the tune of $450.00. Brian, the manager, made the process painless, and my loss was reversed quickly. Always receive great service there from everyone.”
8:30AM - 5PM
8001 W 159th St, Tinley Park
Banks
“I love banking with NuMark! FROM Joellen and Cathy, I have a great experience every transaction! Gratefuo for their information and professionalism. A lot of benefits”
9AM - 5:30PM
550 Sibley Blvd, Dolton
Banks
“I’ve had my business account for over 3 years now with Fifth third and the Dolton was very helpful, and I met the branch manager Tiffany, that went above and beyond to service my needs. I will definitely be using this branch more often.”
“Tamera the Branch Manager is the absolute best!!! She is very professional, knowledgeable and exhibits great leadership concerning her staff. She definitely has earned our business.”
“Friendly staff. They go out of their way to make you feel welcome. They also have made it one of my kids favorite places to go. She looks forward to depositing her money.”
“Good works deserves good recommendation, I appreciate the effort of Mrs Kelly Robert for helping me managed my trading account. Profits are been made weekly as she promised, i invested $1000 and now making $10,200 weekly, All thanks to her, Send her a DM and thank me later”
9AM - 5PM
3115 Ridge Rd, Lansing
Banks
“I visit this bank ? quite frequently and Mr. Jaron Jordan has always been very professional, helpful and informative about financing and planning for future investments. He respects your time by being punctual with his appointments and he’s willing to answer any question. If he doesn’t know the answer, he’ll research the answer for you. He even brought in Louis Vela, Sr. Home Lending Advisor at Chase Bank in Lansing, IL off Ridge Rd., to one of our banking meetings to better educate me about purchasing real estate-investment properties ? Both men are very knowledgeable in their craft and I’d highly recommend visiting this branch and speaking with Jaron Jordan and Louis Vela ✊?”
“I have been a customer with this bank since the 1990s when it was AJ Smith. This location by far is the best location. All the tellers and managers are top tier. I bank at other People's bank locations and by far this is the best branch. 80th avenue branch drive through tellers there have been rude at times. 80th ave would receive 4 stars for drive through service issues, otherwise 80th avenue managers are top tier. Mortgage personnel are top tier also, as I have my commercial and home mortgages through People's bank.”
9AM - 5PM
5700 159th St, Oak Forest
Banks
“I had a previous issue setting up beneficiary on an older friends account. I went to the bank for help and between Carol, Jackie and Anne the issue was resolved. Thanks to all of you”
9AM - 5:30PM
15533 S Cicero Ave, Oak Forest
Banks
“My Father and I had made countless visits to two other 5/3 branches to resolve a simple issue of why he couldn't see his own account on his phone. Went to Oak Forest branch, Gloria Jaime resolved issue in less than 30 minutes.”
10AM - 5PM
1779 River Oaks Dr, Calumet City
Banks
“Amazing Staff and Managment. Citi Banks are hard to find by me and they've always went above and beyond to tackle any issue we've encountered with a smile on their faces! Citi Bank should be very proud of the individuals that head this branch they're second to none! I really appreciate everyone of them!”
“I have been banking with Peoples Bank (formerly A. J. Smith Bank) for nearly 40 years. The thing that sets this bank ahead of most banks is their interpersonal skills. They know my name by heart, they link me to my various accounts easily, and when I open accounts I am unfamiliar with, they are excellent with their explanations of the process. Seems like a good place to work too because employee turnover is low.”
9AM - 5:30PM
21403 Cicero Ave, Matteson
Banks
“I just want to say I really appreciate fifth third bank in Matteson your customer service is Awesome!!!!from day 1 so professional Jeanette and staff thanks again.”
“On November 8th I visited the branch on 183rd and Kedzie, I had several errands and was somewhat anxious... The entire staff was attentive, engaging, friendly and very, very proficient!!! My wonderful experience began as I entered and I was greeted by a very kind and well groomed gentleman security who welcomed and complimented me on my attire (how thoughtful and attentive), I was serviced by Lisa Givens, who she and her staff were doing double duty with the 'Drive thru' and window, and may I add Superbly!!! Lisa and Frances Thomas maintained a delightful professional disposition as they cared for the customer line(s). I left feeling relaxed and in a better frame of mind. Such service must be acknowledged - Thanks US Bank for hiring a Great Group of People :)”
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“Went to this branch to open a CD for me and a CD and checking for my son. Joe, the banker was very nice and helpful. He was very thorough in explaining about the accounts and was taking his time to make sure we understood. No appointment was necessary and I did not have to wait to be seen. The other employees were also cordial.”