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“Needed a terminal for battery and guy helped me get in and out of store in 1 minute even with a long line. Will come here over any auto parts store everytime now”
“Had an issue with my battery that was installed at another location. David helped me with replacing the brackets and tightening everything back up. He was great and I will definitely be back after this visit! Amazing service!!”
“This was my first time going into Batteries Plus. I needed some specific batteries for my remote start on my car. I was greeted right when I walked in the door and was able to get the batteries that I needed within about 30 seconds. The batteries cost about $10 for two little bitty batteries, but at least I got the ones that I needed, and the customer service was good.
I also asked for a price check on an extra key for my son's car and was able to get a round about estimate for that.”
“Always receive really good service when going into O'Reillys for my automobile needs. I like that they're knowledgeable and try to help you save some money too! I will definitely be back again!”
“Not only were they the only place in the area that had the battery for my 20+ year old watch the employee installed them in less than 3 minutes. I will be back when necessary.”
“Had an amazing experience at this store! Stopped in to buy headlights and Matt did an awesome job recommending some that fit my driving needs. He also offered to install them for me without even asking. Took him no time at all and I was all good to go! Awesome service and great staff! Will definitely be back!”
“Kyle took care of us in Sub-Zero temps! He found the battery we needed from another O'REILLY'S and replaced it in the parking lot when other shops down the road would not due to the outside temperature.
Kyle is an excellent asset for O'Reilly's!”
“I had a car problem the other night and i went there to get help. Arianna was Fantastic. She help me more directly but Marc also helped me alot to. Both were EXCEPTIONAL, friendly, & helpful and went WAY ABOVE AND BEYOND to help me in my more urgent time of need. I was so thankful for their extended help and kindness. They both deserve an award or raises or something.”
“I had to replace a windshield wiper on my car on a rainy day. The two employees in the building helped out allot. They also helped me get it installed. Glad to have great workers in our area of Bartonville, IL.”
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“Came in on a busy Saturday morning. I would say that every customer in that 20 minutes I was there needed one-on-one service (including me).
They handled it well, was quick to offer assistance. Employees in the back came out and helped when it got extra busy. They had what I needed. Store was clean and shelves were organized.
I can’t expect them the change the world but in this day and age, when most store employees would rather avoid making eye contact with you, it’s nice to go someplace where they ask if you need help, and then provide it.”