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“Ryan was extremely patient and helpful when my wife and I bought new iPhones helping us to transfer all the information and dealing with all the questions. He was wonderful.”
10AM - 7PM
127 N Main St Ste 6, East Peoria
Mobile Phones
“I just had the best experience at Cricket since starting this service more than 5 years ago. Marcela was so nice and personable. She went out of her way to try to help me with my issues. I really hope she's there every time I need to go in there!”
10AM - 7PM
1800 Knoxville Ave Ste 7, Peoria
Mobile Phones
“I just moved to the area and was worried about going to a new Cricket store, but Cynthia made it so easy for me. She told me about all the deals they had and helped me with all my problems! Will definitely be making this my new home store!”
“They're a smaller store so the selection isn't huge but despite being smaller they still have a great selection and the prices are pretty good and the employees are always super nice and helpful. I've had boost for over 10 yrs and never once had an issue with the service or a bad experience when I went to any of their stores.”
“Honestly there is no need for improvement with Brian and Zach they were awesome dealing with an issue and I ended up getting upsold by their charm and had the guts to switch to an iPhone. So yes their customer service was on peak!”
“Cassidy was working at this location on March 30th. We were greeted immediately. She was very personable and took time to answer all of our questions and made sure the plan we signed up for was the one we needed. We would definitely work with her again if we were to have an issue or question about our phone service.”
“I went in to get a new phone! A girl by the name of LEXI was so patient & professional! She really deserves a raise or some type of recognition!! I watched her treat several customers with kindness, patience, and professionalism!! Sincerely Customer. In reference to the boost mobile in Peoria, IL off War Memorial.”
10AM - 6PM
3578 Court St, Pekin
Mobile Phones
“I didn’t do business here. However my grandfather does. Amanda, the store manager did a wonderful job with him after an unfortunate event. She treated him as if he was her family. I am 1000% grateful for this.”
“Casey at the Washington store is extremely streamly capable and very well adversed with working with the more senior types citizens such as myself.. Cell phones can be quite a challenge to challenge to us more mature people and she's very patient and caring and wants to make sure that she covers everything with you.. I don't know what you pay her but it's not enough thank you”
“Chad at the Washington location is awesome! He helped me out 3 years ago (returning customer) and upgraded 6 phones and 1 new line/portover. He kept me informed on when phones arrived, provided options for activation and was just remarkable overall! Chad is a top notch professional and will take care of your needs with zero pressure! Thanks Chad for all you do!”
“I have been with T-Mobile a couple of years now. I have stopped in the East Peoria store with a problem maybe 3 times. Each time I have been treated awesome. Today I stopped because I had a problem with my phone that I couldn’t figure out. Jordan greeted me instantly. He fixed my phone problem. But I was so impressed by the way all of the employees treated the customers. The way I have been treated by T-Mobile the last 2 years I wouldn’t even consider going anywhere else. Thanks Jordan….”
“I was having issues with my phone and walked in to east Peoria store. I was promptly attended and he replaced my SIM card in few minutes without charge. Amazing service. Thank you!”
10AM - 7PM
3552 Court St, Pekin
Mobile Phones
“Update they ended up giving us a credit and new equipment. My wife said they did apologize for the misunderstanding. The credit was to offset the replacement cost for equipment. Plus another for all the trips into the store.
Wireless internet issues. Went to one on court street because we had a similar card issue gentleman working there was great the this time on getting it switched out and Even gave us another card because of issue just in case. That's where it ended. Got home plugged everything back in to find out that didn't work was sent back with unit got to store at 430 he was helping another customer at the time when it came to my wife he was fast to push her out the door with I can't help you it's past the 15 days which I was told 15 days was the return on device if we didn't like it. Call center is the one that sent us back there to have unit replaced to only get told no. Called customer service to get told that they have to inspect unit at store and they can in fact replace unit if they call in. Better training I'm thinking and also employee's that aren't worried about closing time that might have taken a few extra minutes. Now we have to drive back a 3rd time to get what should have been done the 1st time. This is long because they waisted my time so figured I would waste so of theirs by having to read all this. Hands down that gentleman needs
Better training.”
“I had Steve set up a plan for my wife and myself. He knew all the prices and promotions by heart and set us up with a plan, two phones and all the extras. Also set us up with the T-Mobile 5G internet. It's running decent. Total I'm saving 110 dollars a month switching from the plan and internet service I had prior. Thank you very much.”
10AM - 8PM
3506 Court St, Pekin
Mobile Phones
“I needed internet without the hassel of contracts, hidden fees and headaches.. T-MOBILE on court street is the way too go! Stop in and see Dani, Konnor, and Kurtis. They went above and beyond to make sure I was a happy customer. Just Sorry I didn't change my service sooner!”
“This is the closest Target to my Dad's and I;m pretty fond of it.I recently did my first pick up order from here and was very impressed. Mostly it was grocery items and I went inside to do some shopping for skincare stuff.I originally opted for an in store pick up but while walking around, I had trouble figuring out where the pick up counter was, so I was very pleased to see that I could swap to a drive up order.”
“I stopped by the Wal Mart Deli the other day and was excited to see a great crew working! The food items are hot, fresh and ready to go. The workers are laid back and look like they're having a great time. Very clean as well.”
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“Very capable, very patient rep , Craig … I entered the store with a bag full of delemna and Craig turned on his personal ‘crisis intervention’ mode and eliminated the delemnas one by one. I left as a “happy camper”. Thank you.”