UScellular is praised for its friendly and professional staff who provide excellent customer service. The store is consistently described as clean and welcoming. Customers value the patience and kindness of employees, especially when helping with technical issues, phone activation, or assisting older family members with new phones. Employees such as Wes, Michael, and Marianne are highlighted for their helpfulness, patience, and respectful treatment. Many reviews mention quick, efficient service, with some customers receiving assistance in less than 30 minutes. Overall, UScellular employees are seen as knowledgeable, caring, and dedicated to ensuring a positive experience, making it a trusted choice for wireless needs.
Fantastic. The workers are always friendly and professional. Marianne has worked with us and for us for almost 20 years abd we have always appreciated her service.
March 2023
Very friendly atmosphere and the employees are very knowledgeable
October 2022
The store is very clean, the guy that helped me was awesome. I had to go in a verify my identity because I purchased a phone and plan on their website.... I was there less than 30 minutes getting things taken care of an I was on my way home
