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“Teresa and Cesar were absolutely amazing! Being tax payment week, I chose to come in with over $300 in coins and they were so helpful and patient. Teresa maintained a smile on her face and shared a positive outlook on what could have been a challenging morning. I appreciate the positivity on a rainy morning ?”
“I have had a few loans with Metro Federal Credit Union. They have always been exceedingly easy to work with and provide great rates. I do want to not that Alfonzo is an all-star! He was able to work quickly on a loan I needed and was amazingly responsive to my questions and always had a great and informative answer that led me in the right direction.”
9AM - 2PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“Excellent service from Ms. Olivia Romo! The account opening and credit card application process was handled professionally and efficiently. She was courteous, knowledgeable, and always available to answer my questions. The experience was seamless from start to finish. Thank you for your outstanding customer service and dedication to helping clients.”
“I just want to say Thank you for Tanyia she is the personal banker at this location
Very nice lady and she did explain to me everything very well and very good customer service.
And she follow up with me regarding my credit and reminder me about the promotion time.
Thank you Tanyia.”
“I came in and opened an account with a very nice lady her name is Rosabel she was awesome and extremely helpful i definitely recommend this bank/ branch best bank ever!!!”
“Susan was absolutely fantastic and went above and beyond. She exhibited outstanding service and professionalism through and through. I cannot recommend her or PFCU enough.”
“I want to commend the Park Ridge manager Jose for the exceptional service he provided in resolving an error. Although the issue originated with the bank, he took full ownership of the situation and went well beyond what was required to ensure it was corrected promptly and thoroughly. JK, Urhai Center.”
“Palatine Bank exemplifies customer service! For years I wanted to change my 3 different accounts from the very inept bank I was with for over 30 years, to Palatine Bank, but kept putting it off because I thought it woild take hours! Chris Turner of Palatine Bank took care of each aspect of my different accounts and she did it so easily and quickly! Palatine Bank can do everything at their location! I don't have to wait hours, or many days like I did with my old bank! I cannot recommend Palatine Bank more highly!!”
“My family and I have been going to this bank for many years. Everyone at this bank are always kind, thoughtful, and helpful and is willing to help you out with what you need.”
8:30AM - 12PM
2 S York Rd, Bensenville
Banks
“We opened a student account for my daughter and we are so happy with the people working at Bensenville branch. They’re so helpful and taught us everything. My daughter loves the debit card and online banking.”
“When I walk into bank , I always get a warm greeting from everybody working there. My personal banker, Irina is always extremely helpful?And if she can't answer my questions.I will get a call at home later that day with my answers. I've been going to this bank for about 10 years because of the people who work there.”
“Very professional and efficient service every time I visit. The staff is friendly, helpful, and always makes the process smooth and stress-free. I really appreciate the level of customer care here. Highly recommend this Bank of America location!”
“This bank has by far, the best group of people I’ve met in a bank! There are always a few people at every place that are good, but HPB&T has the whole team that treats you like old friends. Jon Levey the president, is on the floor like everyone else, there to help you with whatever you need. He actually has been a tremendous help to me on several occasions regarding both, personal and business banking. I’m strongly recommending HPB&T!
I’m adding on here because I had an emergency and Jon Levey answered my call to his personal phone and drove into the bank to resolve it it less than 5 minutes! That’s ABOVE & BEYOND Customer Service!!!”
“I am over 70 and have travelled the world extensively, so what I write here is coming from someone who has been there, seen it and done it. My purpose here is to mention that I have been a customer of Schaumburg Bank and Trust and one of the main reasons for my patronage is the excellent quality of service that I have always received from Ms Rachel Reiter. She is very knowledgeable, very professional and very customer oriented. She is one of the best in customer services that I’ve ever come across.. Thank you Rachel and God Bless you.”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
“Great bank. Small enough to help with unique situations that the larger banks did not care to and large enough that they can do just as much as the big banks. Thanks!”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“After I left my business of 30 years I started over at Bakers Life. What a great company to work for. Tremendous opportunities while helping protect families. I feel great about the work I do and the support from management. Best company to work for on the Planet!”
“Been a Customer since its opening day..
Great people. They get to know their customers, needs and families, your not a number, they try to figure out a way to make it happen. That's the right mindset.
A real community bank in a world full of govt regulations..”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
8:30AM - 12PM
One W Northwest Hwy, Palatine
Banks
“This is a great local bank for small business. Roy and Dorothy are very responsive and helpful with anything I have ever needed. I’m a happy customer.”
9AM - 1PM
100 Biesterfield Rd, Elk Grove Village
Banks
“I have to give a BIG shout out to an employee Danial Noor Relationship Banker. He was so welcoming and professional. But, most of all he solved all my banking needs. Excellent customer service !!!!”
“I had an excellent experience thanks to Tatiana and Dorothy. Both were professional, knowledgeable, and genuinely committed to providing outstanding customer service. They took the time to answer all of my questions, made the process smooth and stress free, and ensured everything was handled efficiently. Thank you!”
“John was very nice, knowledgeable and professional. He helped me to open a business account today. Everything went smoothly. Thank you for your help. Highly recommend John!”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“Needed a large sum of nickels- the wonderful ladies at this branch accommodated my request that day; even provided me with a bag to carry all the coins. The transaction went smooth. Super professional and such fabulous customer service something that is lacking these days. Thank you!!!!”
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“I have been banking with Village Bank since they opened up quite a few years ago. I have always found the employees very helpful and friendly. I usually go to the Palwaukee Plaza branch, nice people, convenient parking, and a coin counting machine. I can't ask for anything else. Bill R.”