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“I have had a few loans with Metro Federal Credit Union. They have always been exceedingly easy to work with and provide great rates. I do want to not that Alfonzo is an all-star! He was able to work quickly on a loan I needed and was amazingly responsive to my questions and always had a great and informative answer that led me in the right direction.”
9AM - 5PM
55 W Lake Cook Rd, Buffalo Grove
Banks
“Excellent service from Ms. Olivia Romo! The account opening and credit card application process was handled professionally and efficiently. She was courteous, knowledgeable, and always available to answer my questions. The experience was seamless from start to finish. Thank you for your outstanding customer service and dedication to helping clients.”
“I just want to say Thank you for Tanyia she is the personal banker at this location
Very nice lady and she did explain to me everything very well and very good customer service.
And she follow up with me regarding my credit and reminder me about the promotion time.
Thank you Tanyia.”
“I came in and opened an account with a very nice lady her name is Rosabel she was awesome and extremely helpful i definitely recommend this bank/ branch best bank ever!!!”
8:30AM - 6PM
533 N Milwaukee Ave, Libertyville
Banks
“I highly recommend signing-up for the webinars that Jan and her team present. I've attended three of them and while the information presented is great, it's the questions from the attendees and the responses from Jan and her team that really make the presentation valuable as attendees ask questions I would never think of!
I have just started my journey in the home-buying process which has caused me some sleepness nights and I've considered not moving forward in the process. However, it has been great to be able to call Jan (multiple times) and she has been wonderful in answering all of my questions.”
“My experice here at Lake Forest Bank Lake Bluff has bien amazing with all the help I get here Lucy Santos has helped me with all my bankkng need she goes above all the time. Cindy has helped me with my banking need. Thank you for having great staff”
“Susan was absolutely fantastic and went above and beyond. She exhibited outstanding service and professionalism through and through. I cannot recommend her or PFCU enough.”
“My family and I have been going to this bank for many years. Everyone at this bank are always kind, thoughtful, and helpful and is willing to help you out with what you need.”
“The team at the Northfield location is next none!! They make you feel like you are their only customer. So helpful, so well versed. I love doing business with them!!!”
“Came in last minute, and Jay accommodated me. He helped me open a checking and savings account, was very kind, knowledgeable and overall made me feel great for joining the credit union, I think the guy deserves a raise honestly.”
9AM - 5PM
195 Milwaukee Ave, Lincolnshire
Banks
“Very professional and efficient service every time I visit. The staff is friendly, helpful, and always makes the process smooth and stress-free. I really appreciate the level of customer care here. Highly recommend this Bank of America location!”
“A few months ago I moved from Glenview to Morton Grove so I now do my banking at the Morton Grove branch where there is plenty of parking with easy access in and out, a welcome change from strip mall parking at Glenview with difficulty of exiting into Waukegan Rd traffic. I find both tellers in Morton Grove to be extremely welcoming and helpful. If you haven’t yet been to this branch, I highly recommend it.
MAY 2026- ADDENDUM: I was recently scammed by an incredibly believable telephone call from Citi Bank where I have 2 credit cards (Costco and American Airlines). The call was supposdedly from Citi asking if I had just made a large purchase. Since I had not, I was forwarded to what I thought was their fraud department. The upshot is that it was not and I foolishly lost $2,000. Before I could lose another $500, Colin from the Morton Grove banch called and said he had just received an alert that there was suspected frauulent activity on my debit card.
In several days that followed, Colin spent a huge amount of time, changing my account numbers, issuing a new debit card, ordering checks and helping secure my money at PFCU...and calmly soothing my frazzled anxiety!
The service at this branch by Colin and Lisa always is efficient, demostrating their competence, always preformed with genuine friendliness and kindness. Both are outstanding at their jobs and just plain great people!
If you have not yet checked out this encellent money-saving alternative to expensive commercial banks, I highly recommend Partnership Financial Credit Union in Morton Grove (or any of the other branches). Btw, I am not a credit union employee or relative of one. Just a completely happy customer!”
“Great business place! Easy and fast service. Amar was my bank teller and he made it a convenient and safe transaction for me. Would definitely recommend him! Will be coming back to this branch.”
“I’d like to give a BIG shoutout to Liz, Lucy, Terri and Gina at your Lake Bluff branch. EVERY time I walk into the lobby I am greeted with big smiles along with Courteous, Polite and Professional service from each of these beautiful ladies, along with incredible senses of humor that have carried me through me through a mishap or three. They each always ask about my little family and their wellbeing as well. That is not always the case with every bank or business. These ladies deserve a raise! Thank you Liz, Lucy , Terri and Gina.
Happy New Year my friends”
“Worked with Iwona Horn on accessing my mother's accounts after her death. Iwona was wonderful - compassionate, responsive, helpful, professional - couldn't ask for more. Thank you, Iwona!”
“Stacey was awesome. She is always so fast and efficient. I get in and out quickly every time as a satisfied client. Thank you for always being nothing less than great!”
“After I left my business of 30 years I started over at Bakers Life. What a great company to work for. Tremendous opportunities while helping protect families. I feel great about the work I do and the support from management. Best company to work for on the Planet!”
“Been a Customer since its opening day..
Great people. They get to know their customers, needs and families, your not a number, they try to figure out a way to make it happen. That's the right mindset.
A real community bank in a world full of govt regulations..”
“For once, an honest and caring bank to do business with. I didn't have anything but good experiences at Wintrust. I suggest switching over to them instead of BMO and Chase. Because for once, they're an example of how a bank should treat its customers.”
“The employees at Deerfield Bank & Trust are wonderful. They go out of their way to help you. I have had interactions with both Liliana and Irina and they are very knowledgeable, kind and helpful. I highly recommend this bank.”
“The teller (? Jarvana) at the drive up window went above & beyond to assist my mom with ordering a new debit card. Her help & extra time/phone call was greatly appreciated.”
“Been here since 2009 and I have had the best service along with information, help with my accounts and gratifications. I’m glad to be part of Wintrust community banks.”
“I’d like to express my heartfelt gratitude to Maryna for her professionalism and kindness. She helped us with incredible speed, guiding us through all the documents, opening the account, and preparing everything we needed. It was easy, clear, and unbelievably fast. Thanks to her efficiency, we secured a loan for our purchase within just two days!!”
“I absolutely love LFB. I don't even live in Lake Forest, but my sister does and LFB is her bank so I'm a devoted customer. The personal relationships that they form with their customers is such a refreshing way to do business. Shilpa and Tom are just fantastic - they seem to know everyone who walks in and they have the same professionalism and friendly demeanor with each and every customer, every time. Also, I've been to the drive thru at the other branches when I have my dog in the car with me and they always send a dog treat out for him with my deposit slip. Such a small gesture sets LFB from the other massive banks who have to seek out government assistance because their ridiculous fees aren't enough to keep them afloat. If you are tired of being just another number at your bank and not being able to talk to a human when you call, go see Shilpa or Tom!”
“Ive been banking here for many years. Their personal banking services, and their customer services are absolutely great. Their tellers are always friendly and their personal bankers (especially Catherine and Denise) are super helpful. Their online bill pay works well for both business and consumer banking and allows transfers, etc. They always have good coffee and snacks/treats for the kids and in general it is a pleasure to stop by the bank. I've never tried to borrow money from Wintrust.”
“Downtown Glencoe, really unique place and kind of neighborhood oriented place. Has many good restaurants, salon, shop, bank and pharmacy.. most of place are local so if you are here you don’t feel like crazyness. Everything looks good and clean. Like the place you are looking for after spending crazy time in traffic and Chicago area. The place street have feels like some European cities will all local shop.”
“When I lived in Mundelein this was my preferred bank. It was a bummer when I had to go to the bank on Maple, but it was only because this bank didn't have the printer to give me a new debit card. I assume because they're a smaller establishment? The employees were always very kind to me and my children (if they tagged along). Complementary coffee, water, and candy was sometimes available if there was a wait for a banker. If I ever did have an issue they were very apologetic and worked hard to resolve my problem. I know most are quick to leave negative reviews, but after moving away I miss this bank. I now frequent a Wintrust near my new residence and it can't hold a candle to this branch.”
“Donya was so very helpful to me today! I had a big coin stash to cash in and she assisted me even though I do not have an account at Northbrook Bank. I will honestly think about going to this bank now because of the amazing level of customer service she provided. Both ladies at the front were very welcoming and helpful. I cannot thank them enough! It is so nice to go in and be helped to this degree.”
“Love the atmosphere in the bank. Everyone gets greeted with a smile and they make you feel like family. Morena has been wonderful to work with, and so have the other lovely women!Thanks for all you do!”
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“Worked with Marla on a HELOC for family members, thanks to Marla we were able to lock in a great rate. The language barrier was no issues and Marla was accommodating throughout the whole experience. We look forward to sending more friends and family her way.”