“Fast, friendly, patient, and honest. Expected to have to pay for four new tires, and instead of charging me for something I didn't need, they were honest and fair. They reassured me that only two front tires were needed, and the back two were still in good shape with only one needing a patch. They could have overcharged me and made things more difficult for me. Instead, they were upfront and made sure I understood everything that was happening. Expected to spend over $400 or $500, but walked away spending less than half of that. Thank you so much!”
“I was desperate. My tire had air pressure of 17. I had obviously run over something (a screw) and needed immediate help. F & F was booked, but made the time to fix the tire. I'm incredibly grateful.”
“This is THE ONLY place to go in my opinion. I drove a from an hour away because these guys have the best tires at extremely reasonable prices. They work hard here to please their customers and they’re very good people. I will continue to drive the extra distance for the type of great deals and service provided here. Octavio and Pablo made me feel like we were brothers. I highly recommend doing business with this place, I guarantee you will not be disappointed. 👍”
“Exceptional service and great customer service, thank you Spencer W! We have always used Discount Tire however we are new to the Rockford area and this is the first time we used Discount Tire in Rockford. I unfortunately picked something up in my tire which caused a flat, it was later in the day and we decided to try Discount due to the good experiences where we used to live. I know from past experience that Discount is usually busy, I anticipated that they may not have time to fix my flat and may need to leave the tire overnight. To my surprise, we waited just minutes before Spencer waited on us and he said they would be able to get it fixed before they closed. The tire was fixed within an hour and they offered to mount the tire back on our car which saved us the trouble of taking off the spare, they even placed the spare neatly back in the car. They went beyond my expectations, thanks for the quick repair so I did not have to drive on my donut for long. We will gladly continue to do business with Discount in Rockford!”
“Stopped in for new tires, I was able to get right in. The waiting time was rather quick for 4 new tires and installation, I love the fact they provide a free roadside protection and the alignment with my new tires. Tires were priced higher then online, with the warranty and hazard protection in the long run”