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“Had an excellent first experience at Grand Appliance in Round Lake! Bruce was incredibly welcoming and patient while helping us choose our washer and dryer. He made the whole process easy and enjoyable. Highly recommend!”
“Yesterday we made it in time for the last day of their 4th of July sales. We had stopped by there over the weekend and worked with Roy to pick out three appliances and that prices. He was very patient and knowledgeable of all the appliances. He was also very thorough and answered all of our questions and we never felt pressured when other customers walked into the store. We were very impressed how willing he was to price match other prices we had gotten and gave us the best deals! Now we can also look forward to $800 worth of 4th of July rebates they were giving toward purchases. We were very please with the service and will continue to shop there even though we live in richmond, il, even though it is quite a distance from Libertyville, IL. We feel like Roy went over and beyond his job ... way to go!”
“Anna & Amber have the best customer service any store could ask for. I’ve been to a few different EZ Pawns and this is my favorite location because of these to. I highly recommend you coming to this location and trust me these 2 women will answer all the questions you have and with a smile on their face. 10 OUT OF 10 to these two and this location.”
“Thank you Brian ( the owner) for a wonderful experience at your store. Super friendly staff ( and dog) …. Terrific service and awesome inventory of cool items.. LOTS OF STUFF!!
Fair prices and knowledgeable appraisals.
Highly recommended ?”
10AM - 7PM
312 W Rollins Rd, Round Lake Beach
Electronics
“I can’t say enough great things about this pawn shop! I can honestly say the experience has always been nothing short of amazing. From day one, I’ve been treated with genuine respect, kindness, and dignity — something that is unfortunately hard to find in this industry.
I’ve visited other pawn shops in the area, and the difference is night and day. Where others can feel cold, dismissive, or even judgmental, this place consistently makes you feel welcomed, valued, and understood. No matter the situation, they take the time to listen, explain things clearly, and work with you in a way that feels fair and honest.
It’s rare to find a business that not only provides a service but truly cares about the people walking through the door. That’s exactly what sets this shop apart. Their professionalism, integrity, and compassion keep us coming back every time.
If you’re looking for a place where you’ll be treated like a person—not just a transaction—this is it. Highly recommend to anyone who wants a trustworthy and respectful experience.”
“Today we got really lucky and received help from Ivan N. We just made the switch to T - Mobile, two new phones and internet service, we’re a little older and not very high tech and Ivan got us up and running in no time. I can’t say enough about how patient, kind and courteous Ivan was, he also took his time and walked us step by step through the internet router installation process, when we got home we did everything he said and we were good to go in just a few minutes, what a nice kid, smart too. NICE JOB IVAN and THANK YOU! 👍”
“I’ve been having issues with sending messages, spent over 3 hours with customer service and they could not help. I went to this store and this guy Witek fixed it in less than 5 min. Thank you so much”
“Best experience I have had at a phone store! Nick and his team made our time there painless. This is now our prime store for any and all of our T-mobile needs! Thank you all so much!!”
10AM - 8PM
525 W Liberty St a-120, Wauconda
Electronics
“Caitlynn was a WONDERFUL help!! She’s the store manager and was super friendly, welcoming, and great to have a conversation with while we waited for my phone to update. T-Mobile, GREAT HIRE!!”
“So this guy moe, he works at the store, and desperately needed a new phone! Such an intelligent guy, he got me new devices, that didn’t even cost me 150$, I was really surprised! I am telling all my friends and family to come here!”
“I went here to buy a Shure SM57, XLR cable, and a stand. The owner was very friendly, knowledgeable, and helpful! Sent me on my way with everything I needed at a great price! Now I know where to shop for all my recording needs.”
“They are the Best. They hand wash. They are know for protective coating to shield your paint from life on the road. The owner, Gino is a car enthusiast who rebuilds 1970s GM brands for fun. He treats your car like it his car.”
10AM - 9PM
6525 Grand Avenue, Gurnee
Electronics
“I purchased all new kitchen appliances a few months ago with the extraordinary help of the Gurnee BB sales person, Paul Sereno. It had been a few decades since I'd purchased new appliances so I was starting from scratch with no knowledge of what's available now. Paul never tired of my questions. His knowledge base is the best I've ever experienced. He not only did a home visit to see my kitchen's needs but he also met me a few times in the store. Additionally, he walked me through my BB reward options so that I got the best deal possible. My experience with Paul was a SOLID 5 star experience. Thank you Paul!”
7AM - 10PM
3100 IL-60, Mundelein
Electronics
“I normally don’t go out of my way to write reviews for big stores, but I felt this one was worth it. The only reason I’m leaving a 5-star review is because of Will, normally found at the self-checkout lane.
No matter the day or time, Will always has the biggest smile on his face and genuinely makes the experience better. He’s friendly, welcoming, polite, and always takes a moment to say hi and ask how people’s day is going. That small interaction makes a bigger difference than people realize.
I’ll honestly wait in the self-checkout line if it means Will is there, because his attitude and positivity set the tone for the whole visit. Target is lucky to have him.”
“I was here 1/10/2026 picking up food I ordered online, and I decided to check the store. Shout out to Nathaniel for going above and beyond with his kindness and hard work. I was looking for something and I was walking around at first, but I decided to ask. Nathaniel was the one that look for the item and was able to find one for me. All the staffs I met were helpful and kind. Thank you, guys
Thank you very much!”
10AM - 7PM
369 North Cedar Lake Road, Round Lake
Electronics
“Exelente !!! fué el trato que recibí de Anabel, me ayudó con mis preguntas muy amablemente. Hizo cambios en mi cuenta con mucha paciencia y dedicación. Exelencia en su trabajo. Gracias Anabel.”
“The team went out of their way to provide excellent service in a timely manner and this is the TMobile store to go to in this area.Both the service rep and even the store manager who went way above and beyond.”
“Chicago Audio and Video Design have been AMAZING in helping me get set up for the opening of my Caffe! They were always on time and they went out of their way to make sure that I was happy. I have had them out here several times and have never had an issue with them. They even swung by to check on us while working at another shop nearby! Nick, Kleat and Lucas exceeded my expectations as far as customer service and work ethic. I will never use another audio/visual company. I would suggest them 100%!!!!!!!”
8AM - 10PM
6601 Grand Avenue, Gurnee
Electronics
“Michelle (brown short hair) from the counter was so sweet and nice to me, she was super helpful and helped us when she didn’t need to go out of her way”
Open 24 hours
600 Butterfield Road, Mundelein
Electronics
“My favorite 7-11 because of the workers. It would be better if it was a larger 7-11. Truthfully, it should be due to the location, the amount of traffic that goes in and out. And the most crucial point. It would be the largest 7-11 in the Mundelein, Vernon Hills, and Libertyville area.”
Open 24 hours
521 Auburn Dr, Island Lake
Electronics
“The staff here is super friendly and they know all of their “regulars”! I’m not a “regular” but I could see the way the cashiers interacted with their customers and it’s a special bond. We had a quick visit on Saturday, April 19, 2025 but super pleasant. I won’t forget my visit in 2024 when they made a pizza slice for me in just TWO MINUTES. Very impressive! (Written 4-26-25)”
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“Brock was extremely helpful and knowledgeable. Very friendly, patient and understanding helping me (a Sr Citizen).
I'm here visiting Illinois from Arizona & was having issues with my Motorola phone.
He assisted me with my current phone's issues, helped me change my service from Metro to T-Mobile and order a new phone shipped to my vacation home in Illinois.”