Napleton Lincoln of Schaumburg offers an expansive inventory of new Lincoln vehicles, including the Corsair, Nautilus, and Aviator, as well as a variety of used makes and models. The sales staff is consistently described as friendly, honest, patient, and knowledgeable, providing excellent customer service with no pressure. Staff members are noted for being helpful, attentive, and for making the process easy, while carefully listening to requests and going over details. The finance department handles paperwork in a quick and easy manner. The pre-owned department also provides solid service, addressing issues post-purchase. Customers report great experiences, feeling glad they bought there, and would definitely return and recommend the dealership. Overall, it is seen as a place for clear communication and a great selection of cars.
Jessica Cicero did a fantastic job! Pleasant buying experience all around. No stress! I would highly recommend Napelton Lincoln!
November 2025
The staff that helped me was Nick, he was friendly and gave advice and was patient with me and my dad when we were unsure about buying right away, since this would be my first car. I love the vehicle so far and i'm glad I bought it here!
November 2025
Jessie Cicero was great to work with for my son’s first car 🚘
