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“They were very thorough with our vacuum purchase. Our custodian did all his vacuum purchases through him for many, many years. They are a great locally owned small business! Highly recommend them!!”
10AM - 5PM
33W361 Roosevelt Rd, West Chicago
Appliances
“Store staff was very helpful as we picked out a new refrigerator. We loved that they offered a wide array of options, in a variety of prices, helped us choose the properly sized fridge for our space, and that we saved money by purchasing a slightly scratched floor model. Removal of our old fridge and delivery of the new one was seamless. This will be our go-to appliance store in the future.”
“Our salesperson, Benjamin, was amazing and very knowledgeable about the Speed Queen washing machine we came to look at. He made it a very pleasant experience for my husband and I.”
“We’ve been a loyal customer of this store for years, relying on them for parts and units. The staff is always ready to assist us whenever we need it, and they’re incredibly kind and helpful, especially Elaine. She’s been instrumental in helping me through several challenging situations, and I’m incredibly grateful for her support. We’ve never had any trouble sourcing parts from them, and they always provide us with what we need.”
“If staff don't know the answer, they will quickly find a colleague who will help you. Large selection of plants and all things related to gardening; fair prices. Many items can be ordered online and delivered for free. They open early and close late, so it's easy to pop in for something. Overall, no complaints.”
“They were so cooperative with scheduling. The installation of my carpet was great! They discussed the best way to install for where the seams would be. Great experience!”
“So I was happy working with Home Depot and it appears that the install of the backsplash was done properly but I was not impressed with the installer from GS FLOORING who did not do a great job cleaning up after. Wasn’t happy that the installer did not protect the area he was working on with a drop cloth or something.”
“I need a tiller and a to z stop renting so I called Home Depot and they had what I needed so thanks to Home Depot I was able to do my garden and return it the same day”
6AM - 10PM
220 North Ave, West Chicago
Appliances
“This store offers a different experience and selection compared to Home Depot or Lowe’s. I appreciate the variety they provide—while mostly traditional hardware store items, they also carry a wide range of household products that are well priced and easy to find all in one convenient location.”
“Knowledgeable and very nice to work with. Has a great variety of tools and trucks to use and have been going here for a few years now. Will assist with any issues you have and have pretty good rates compared to other competitors.”
“We love BVV! We use them a lot in our business and they never disappoint. Great prices, quick shipping and to make it even better - we have the best sales Rep (Nina B.) who always goes over and beyond to be sure we are taken care of. A+ overall!”
“Had a really pleasant visit to this Home Depot. Ryan was especially helpful and made sure we had a safe way out while employees were moving pallets around the store. Everyone we interacted with was friendly, and the team even wished us a good night as we left. Small touches like that make for a great shopping experience!”
7:30AM - 4PM
1701 Quincy Ave #32, Naperville
Appliances
“Hands down, this is the best calibration company in Chicagoland, maybe even the whole Midwest. They're complete professionals but also super accommodating when you're in a bind. They've always done right by me, and their pricing is good too. Can't recommend them enough.”
“Great experience renting an industrial sweeper for our construction site. The equipment was clean, reliable, and handled the job easily. Delivery was on time, they beat competitor quote, and the team was helpful. We’ll definitely rent from them again.”
“I would like to take a moment to recognize Susan Garrett, Department Supervisor in the Window & Door Department at The Home Depot on Randall Road in Geneva, Illinois.
My husband and I came to the store after our garage doors broke, and from the very beginning, Susan was absolutely exceptional. We were genuinely impressed by her professionalism, knowledge, patience, and, most importantly, by the way she treated us as people.
Susan spent a great deal of time with us, carefully listening to what we needed and helping us choose the right size, color, and design. She explained everything clearly, including how the different options work and what we should consider. She never made us feel rushed or like we were just another customer. She took the time to make sure we truly understood our choices and felt confident about our decision.
What impressed us most was how knowledgeable and professional she was while still being incredibly warm, friendly, open, and genuinely caring. It is rare to meet someone who is so clearly dedicated to their work and who truly enjoys helping people.
Susan is an outstanding representative of The Home Depot. She is knowledgeable, professional, compassionate, and simply wonderful to work with. My husband and I left the store genuinely impressed and grateful that we had the opportunity to work with her.
Susan, thank you so much for your time, patience, kindness, and professionalism. You made what could have been a very stressful experience so much easier. Employees like you are what make a company stand out. We highly recommend Susan and hope The Home Depot recognizes what an exceptional employee they have in her.
Thank you, Susan!”
“Brittany at Home Depot doesn't just sell flooring; she curates a seamless, stress-free experience from start to finish. Navigating floor materials, subfloor preparation, and layout options can quickly feel overwhelming, but Brittany completely turned that around with her exceptional expertise and genuine care. She took the time to listen to my vision, walked me through the pros and cons of different materials for my space, and offered invaluable advice that saved both my budget and my project timeline. Her positive energy and deep product knowledge made the entire process collaborative and enjoyable, elevating what could have been a routine hardware store run into a top-tier customer service experience. If you’re planning any flooring project, go see Brittany—she is an absolute standout professional who genuinely cares about getting the job done right!”
6AM - 10PM
950 Rte 59, Bartlett
Appliances
“Gus was fantastic! He helped us find the perfect outdoor patio set and made the whole process easy. Friendly, knowledgeable, and great to work with. Thanks for the excellent service!”
“Pleasantly surprised at what an amazing garden center and the quality of plants and flowers. Whoever manages that department and or general manager should be proud of that department. Wish all of Home Depot's reflected this amazing garden center”
“Juan in the Geek Squad section was great. I bought a laptop three days ago that wasn’t working properly right out of the box, and he was incredibly helpful through the whole thing. He carefully walked me through the exchange process and made everything easy and stress-free. I walked out with an identical laptop, except this one works exactly like it should. Huge thanks to Juan, highly recommend asking for him if you need help 💯”
“I stopped in to the Randall Road store on my lunch break to look at TV’s. I had been to another Best Buy closer to home, but this store truly has the BEST customer service. Caleb and Ava were extremely helpful and knowledgeable! They listened to what my needs were. They advised me on what would work best for us and why it was the best choice. We are super excited to get our new TV and confident they will support the entire process. Caleb even explained why the higher priced TV wasn’t really necessary for our set up. I appreciate the honesty! We’ll definitely be back to THIS store for future purchases!!”
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“Bill was great to work with. We wanted to replace sliding cabinet drawers. He recommended an appropriate product at a fair price. During the ordering/ installation process Bill kept us informed on the time line. He completed the installation in a few hours and we are 100% satisfied.”