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“The young salesperson who helped me was a superstar. I was at the O’Hare Oakley store with just a few moments to find the right pair of sunglasses for a trip to the Galápagos Islands. I had a long list of demands and a tough face to fit. This young person dropped what she was doing, and responded to my barrage of demands and questions unflinchingly and without hesitation. She was perfectly responsive and because of her, my vacation won’t be ruined by forgetting my sunglasses!”
“It is so hard to find emo/scene clothes and accessories in the area! If you are alt and want high quality merch, come here! Everyone who works here is super nice and they have a lot of high quality pins which are also very cool ?”
“Husband and son for got to pack belts on our trip. Duluth was near the place we stayed and they didn't disappoint had style and size my guys wanted/needed. Plus a few extra items we couldn't resist.”
“Tim from Louis for Men was fantastic, took my measurements and helped me pick out some awesome outfits for special occasions. Made alterations and was ready to be picked up a couple hours later. Will definitely be back”
“Worked with Brandon. Great service and very knowledgeable. I hadn’t bought a suit in years let alone one made to measure. I’m very happy with the quality and fit. Would recommend!”
9AM - 10PM
303 IL-83, Elmhurst
Mens Clothing
“Kohl's has a great associate that work at the Sephora makeup counter. She was very knowledgeable & assisted me in locating the perfect shade of matte lipstick by Lancome 274 French tea, it looks beautiful on me!”
“I just got married a couple of weeks ago. I can't believe it's real - and it probably wouldn't be without the help of the store's manager, Carri. She was patient, listened to understand our goals for the wedding, and found ways to accommodate our fathers for their suits. She made recurring phone calls to our fathers and myself to ensure timely pickup, tailoring, and for additional needs we might have had. I can't say enough about the character of the Wheaton store and Carri's leadership! It's hard to build loyalty now. Carri has mine and she'll have yours, too, once you visit.”
“I needed a replacement belt for the big store one where the turnbuckle sheared off. They had what I needed: a solid leather belt for big boys. Excellent customer service.”
“I like Kohl's!! They've Got Really good things for reasonable prices!!! Plus I love Homeworx candles by Harry Slatkin!!! Beautiful scents with good prices especially when they're on sale.”
9AM - 10PM
9350 Joliet Rd, Hodgkins
Mens Clothing
“Kohls in Hodgkins..
Very nice shopping experience and my cashier Michelle and associate Kathleen made experience even greater.
Very helpful and patient as I didn't have price on one item, they worked together to make sure I recieved correct price,
both had great attitudes and great customer service!??”
“Furniture department: I hate shopping but I do love poetry. In the halls of Macy's, where furniture gleams, We wandered, lost, in search of dreams. My wife's picks awaited, yet unseen, Till Tammie Johnson, our guide, intervened. No mere saleswoman, but a beacon bright, She led us through that labyrinthine night. The sofa we sought, with cushions bound tight, She warned us wisely, with words of insight. No hourly wage, just commission's embrace, Yet Tammie's warmth lit up the space. Custom colors revealed, a saving grace, With just a wait, our desires in place. Two sofas, a love seat, ottomans tall, Under Tammie's care, we answered the call. Detailed, knowledgeable, friendly, and real, A gem in the retail world's endless wheel. So here's to Macy's, and Tammie's grace, In the furniture department's bustling race. For in her hands, we found our place, A testament to Macy's, and Tammie's embrace.”
“I don’t usually shop Tommy Hilfiger but I happened to walk past them at the outlet mall and went in.
I purchased 2 shirts for summer events.
Their products are good, they have great variety, and this outlet store is well stocked!
As you can see in the photos, they have plenty of items in every color and size on their shelves.
The staff is friendly, courteous, and willing to help when needed !”
“I wanted to extend my heartfelt appreciation for the outstanding customer service Logan provided during my brother Tony’s recent suit-buying experience. Tony is autistic, and situations like this can often feel overwhelming for him. Logan’s patience, kindness, and genuine understanding made all the difference.
He took the time to listen, explain, and guide Tony in a way that made him feel comfortable, supported, and confident. It’s not often that we encounter someone who goes above and beyond with such sincerity, and we are truly grateful.
Thank you, Logan, for turning what could have been a stressful moment into a positive and memorable one. Your professionalism and compassion are deeply appreciated.”
“RE: Message we sent to Oakbrook Center Management regarding changing for parking
Monday, March 2, 2026
My wife, Pat, went to make a purchase at L.L. Bean this morning but had to park a block away because you are now charging for what used to be free parking
She texted 3 photos of the nearly empty parking lot adjacent to where she wanted to shop.
I believe you are doing your tenants a disservice.
The majority of the public will be changing their shopping habits and go elsewhere to make their purchases.
That is why we do not shop in downtown Chicago or anywhere is Chicago where they charge for street parking
Locksmiths, dry cleaners, small restaurants, novelty shops etc on Chicago streets have suffered financial loss because their customers will not pay for parking and end up shoping elsewhere
More and more people are shopping on line and charging for parking at shopping centers makes this option even more convenient and affordable
2nd Message to Oakbrook Management:
My wife did park elsewhere and walk to L.L. Bean to make a return. She said the sales staff were very unhappy about the charge for parking, the parking lot was almost vacant and they had very few customers.
My wife told them that in the future she will order on line.
After shopping she would normally have lunch with her friends at one of your restaurants but because of the parking issue decided to go elsewhere for lunch”
“JV knows!!! He looked at my son and sized him without using tape measure. He made sure my son had what was needed and what he wanted to make him look his best. He got my son ready for prom!!! Can't thank him enough. He's a valuable asset to the team.”
“Today, my friend and I decided to check out Chicago Fashion Outlet at Rosemont. We shopped from different retailers including outdoor gear shops. I noticed my wallet my missing. I was in full panic mode since my wallet had all my IDs, insurance cards, DL and some cash. My friend and I retraced our steps back into the different stores with no luck until we finally decided to go back to J Crew where I browsed earlier. Unbelievably, they had my wallet it was turned over by another shopper who found it! Melissa and Aiden are awesome we couldn’t thank them enough. I was in near tears from gratitude. J Crew is fortunate to have them. They are good people and represent excellent customer service. I hope J Crew would recognize their contribution to the store’s reputation. Again, thank you, Melissa and Aiden?”
“I love 5.11 store in downers grove, il!!! My only regret is that I don't have more money to spend there. I could easily spend 3000.00 there in one shopping day. Please don't ever close that store. It is now my new favorite store!! I will be making multiple trips there throughout the rest of the year.”
“I feel like Macy's has made improvements over the past several years, there was a time when it was a bit of a mess and akin to Kohl's with everything always on sale. It's looking and feeling better now. I did notice on a recent trip that the men's dress clothing section has dramatically decreased - the tie selection isn't what it used to be. On a second recent trip I needed an analog wrist watch that met some very specific requirements and was under $100 and the sales lady in the watch section really stepped up to help, even though it was a small purchase in comparison to most of the other watches there. Not only did she find me exactly what I needed, she provided me with options and double checked the product information online to make sure it met my needs.”
11AM - 5PM
4219 Butterfield Rd #1b, Hillside
Mens Clothing
“I had a great online shopping experience and delivery with the help of Joyce. She's very nice, attentive, and ensures you're completely satisfied and feel good. I highly recommend!”
“The manager, Sara, is great!! She immediately welcomed my family into the store and asked if she could help us find a specific item. Not only did she listen but she personally guided us to a few opinions that could meet our need. We ended up purchasing the perfect gift and at a reasonable price! Thank you, Sara!”
“Brittany and Jordana were very helpful and had amazing customer service. I purchased 2 pairs of shoes at closing time and they were very patient and enthusiastic. I came back the next day for my third pair.”
“Great experience at GQ! After being in over 5+ weddings in the past 2 years, I have had terrible experiences with quality, delivery, and expectations from other companies. Not here! Jordan and his team go above and beyond to make sure you are fully satisfied. In this day in age with costs rising, customer service should not decline.
Thank you again to the team and will be using you in many events to come!”
“Had to share that my experience with Evelyn (and I think Jennifer?) was amazing! Evelyn especially was very nice and quick even though it was a super busy holiday weekend. She grabbed me a larger just because I wasn’t sure about the XS as she knew it would ease my mind to try on both and that really made the whole experience A+++”
“The website is ok. I would really like to go here but the website stated that I needed to make a reservation. It is a clothing store and tailor not a doctor's office.”
“Came into town for an event that needed bright colorful clothes. The manager was amazing. She steamed our shirts, it really felt as if she went above and beyond for us.”
“Kimberly and Trevor were a HUGE help! I went to multiple locations trying to get an online return situated. They went above and beyond and exhausted all options so I didn't have to run around to more locations and even called customer service so I didn't have to deal with it. They made a very frustrating situation easy for me and are truly the best.”
“I live in Virginia and have been looking for a suit for a wedding for the last 2 months. Unfortunately the service or lack there of around here has been lack luster. I decided to purchase one online from Sport Coat Blazer. I was hesitant buying online but I must say everything was so easy, the shipping was fast and even though I decided to exchange for a different size the customer service was great! All my questions were answered promptly and the exchange was so easy! Everything was done in a weeks time from the first suit up to receiving my exchange. I am very happy with the suit I purchased and 100% recommend this establishment for anyone looking.”
11AM - 5PM
4219 Butterfield Rd #1A, Hillside
Mens Clothing
“I brought multiple outfits from here in 2019 that are still my favorites today. I still shop here now. This is a good place to shop for gifts and special occasions. I always get alot of compliments on the outfits I wear that came from this store. I love this place!!!”
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“I always have a good experience at this location. They had plenty of perfume and toiletries. I was happy to find 2 pair jeans for the price of one. Although the line was long checkout was quick”