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9AM - 5PM
195 IL-120, Volo
Banks
8:30AM - 5PM
625 Cog Cir #200, Crystal Lake
Banks
“If you are looking to work with people that really care Alero credit union should be your go to.
Diana and Michelle worked very hard to get us the best rates and really went above and beyond!
And truly educated us on all of our options.
The entire team are so friendly and helpful.
We couldn’t be happier that we found this credit union.”
10AM - 1:30PM 2 - 6PM
1205 State Rte 31, Crystal Lake
Banks
“I needed a Bank that was conveniently located near my home so I decided to open an account with Woodforest National Bank inside my local Walmart. Chase was my banker and this gentleman was polite, professional and informative! Dianne was there that day and offered warm smiles and assists as needed. I like the perks and convenience of this bank. I was introduced to Santiago another banker and now I know the whole team. Great job and keep up the good work.”
10AM - 1:30PM 2 - 6PM
2680 N Illinois 83, Round Lake Beach
Banks
“I must say out of all the banks that I’ve been to as a business owner Wilma is by far one of the nicest persons I’ve ever met I walked in and opened up a personal checking account. Took all of 10 to 15 minutes. Very responsive, quick e and excellent customer service thank you again Wilma. I really appreciate you your service”
“The customer relations people at the bank in Spring Grove were pleasant, patient and very helpful straightening out my debt card issues. SBOTL is a big bank with small town service.”
“From the first time I walked in they were extremely accommodating. They answered all of my questions (of which there were many) and helped me set up my account. I've been back to the branch a couple more times and they are always eager to help and have a great attitude.”
“I usually go to the Cary Bank and Trust but the one time I had to go there was because Cary Bank's machines were acting funny so they told me to try Crystal lake. First time I have went there I was greeted nicely by Cindy Suarez, she did an outstanding job, and I was impressed by the way she greeted me and took care of the situation. She got me a card and I was on my way. Outstanding job Cindy!”
“FAM is the best!!
They are always looking out for your best interest and making sure there is no fraudulent activity on your account. For that reason, I will always bank with FAB.”
“We moved our accounts to Hawthorne Wood Community Bank 3 months ago from a credit union we were with for 30 years. I am so happy we did, we love Rosey and her team! The service is wonderful. Everyone in the branch looks happy. It feels welcoming at a time when when so many businesses are moving away from that personal touch, they are running towards this! Love it!”
9AM - 5PM
60 E Main St, Cary
Banks
“This group of people are amazing! Fun and Real as it gets! They are always more than their job title! I love seeing their faces and will only go to this affiliate !”
“I've been a First American customer since 1988. For the past few years, I have worked with the fine people at the Lake Zurich branch. They are wonderful, customer-oriented employees that go above and beyond to meet all of your banking needs. I would definitely recommend this branch for all your banking needs.”
9AM - 5:30PM
3196 IL-60, Mundelein
Banks
“I really like this Bank and all the people that work in it. They are very efficient and friendly. My biggest gripe is that at the drive-in window they don't make the far left window for business transactions. Somebody simply depositing a check should use any other lane. I typically have large Bank envelopes filled with deposits for my business. And I sit in line and wait for Joe average when there are other lanes open and available that I simply cannot use. This is an inconvenience to another wise great bank to do business with.”
“Been banking with First American Bank since 2016. No issues. I’ve had this bank go after a place of business who cheated me and kept my money in 2021. It went well and First American Bank got my money back from them.I call with questions and have never gotten anyone rude or unwilling to help answer my questions.They will refund one overdraft fee if you’re nice and have good cause. I think you’re only allowed one freebie though.”
“I honestly love this bank. I’ve been here for years and although I do not live in the area you can go to any Wintrust branch and be helped. The bankers here are helpful and always nice. I did get a snobby banker once but I’ll just take it she was having a bad day.”
9AM - 5PM
353 Bank Dr, McHenry
Banks
“Only experience I have is a boat loan with no problem. Had a question/issue and Amy H from the bank was all over it and extremely nice. Very good experience based on her response, knowledge, timeliness, and great personality. Thank you for the help!”
“I visited the Cary branch where Jacob informed me about a couple of promos.With his help, I immediately made some changes to take advantage of them. Jacob was very professional and helpful!”
9AM - 5PM
389 IL-173, Antioch
Banks
“I had an amazing experience opening my account with Kyle. He was friendly, professional, and made the process quick and easy. Highly recommend if you are looking to open an account book with Kyle!”
“I can’t thank State Bank and especially Laura and the Round Lake branch for helping me with a fraud case! She was so patient and kind as she helped work through working with my accounts. She represents the service one would want from their personal bank!”
“I have never experienced a bank like this. They are looking out for me. Great suggestions and help. I am thrilled I found them. Friendly! They even fill out your deposit slips. I save money. I've made money with them. Love this bank!”
“Went in today to take care of some savings bonds among other things. The girl who helped us was so patient and helpful, we had a lot we wanted to get done and everything was made so easy. I've also had other good experiences here but this deserved a shout-out.”
“I've been a First American customer for over 30 years, and I continue to be amazed by their excellent customer service. I need to give a special shout out to Kathy Murray who works at the Round Lake Beach branch. She went above and beyond to help me right before the 4th of July holiday. Her efforts for me were a fine example of what customer service is all about.Thanks again, Kathy.”
“Alexis Gamboa was a great help during a very long session assisting me with several
tasks. She, and others there, are always polite, kind and helpful!!!”
“We worked with Eric for the past few month and we couldn't be more pleased! Eric worked very hard for us and was able to get us into an appropriate loan that fits our needs. We found our dream home and he made the process super easy. His availability for questions made the process understandable.”
“Great friendly staff(Tamara/Amy) that know what they're doing with a smile on their faces. Not fake ones either, like Chase. Easy parking, smaller personal bank, convenient”
9AM - 5PM
4302 W Elm St, McHenry
Banks
“David Pitts did a great job explaining stuff to someone who has never gone in a bank by themselves (me) and helped explain credit and transfer my checking to a new account. Thanks David!”
“I met with Delaney and Kenia at consumers in Round Lake Beach. I wanted advice on a car loan before I replace my 2013 vehicle. The meeting went very well! They waited for all my questions and completely walked me through their process. I highly recommend them!”
“We have been banking with Wintrust for the last couple of years. We have been extremely happy with the service we receive from them. We have been working with Corinna Burgess. Corinna is extremely professional, highly efficient and a pleasure to work with. We hope to continue our relationship with Wintrust for many, many years to come.”
“Sue was very thorough with everything. She was very helpful and answered all my questions. Plus she helped me get my first home! I'm grateful Sue was there to help with every step!”
“There was a point when I wouldn't have written a great review, but things have VASTLY improved at Community Trust Credit Union, particularly at the Grayslake branch. So friendly! So knowledgeable! So willing to go the extra mile. It is going back to the friendly, local credit union I remember when I joined a decade ago. That makes me so happy!”
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“I’ve worked with Diego at the Lakemoor Consumers Credit Union a few times, and he’s been consistently helpful each visit. He explains things clearly, keeps the process simple, and makes sure everything is handled smoothly. On top of that, he’s always friendly and easy to talk to, which makes the experience even better. It’s nice to have someone who’s both knowledgeable and approachable, definitely appreciate the great service.”