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“Ran into Att with a goal in mind. Within 30 seconds of walking in I was greeted by Bradley who was an absolutely amazing individual. He had me all set with my purchases (2 watches and AirPods) and I was on my way in a matter of 20 minutes. It should be noted that even though the quick turnaround time, Bradley even made it a point to assist others while working with me yet I still felt extremely cared for and left as a very happy customer. Thanks to employees like Bradley, I’ll be heading back to ATT for all my wireless purchases. Great job on finding this guy ATT. You got yourself a good one!!”
“I will never buy another computer from anyone else. They just fixed my computer and it works wonderfully. I bought it a few months ago and I love their customer service.”
“This review and the 5-star rating are for “Ethan” - a gem of a person who helped fix my gaming console and ensured I was in and out within a couple of minutes. Absolutely no fuss or pretence, only great service! Loved seeing the priceless smile it brought to my son’s face!”
“They have excellent customer service here. Dan & Josh were incredibly helpful in switching over multiple lines to AT&T from a different carrier. They were patient, attentive, knowledgeable, and worked really well together. They made a process I wasn't necessarily looking forward to about as smooth and painless as it could be.”
“Must be new owners last x I was there it was filthy, smelly and there were bugs crawling everywhere...HOWEVER IT WAS CLEAN N STOCKED N THE GIRL WAS GOOD! I left happy ?”
“Had a great experience upgrading 4 iPhone 14s to 17s and a new Apple Watch. Store was staffed well and very knowledgeable staff. More friendly and more helpful than 2 other stores I had visited. Calvin and Raul went above and beyond to find promotions that kept my monthly payment the same. Also they helped with an exchange of a phone outside the 14 day window during the holidays. (1-800 customer service said this was waived until Jan. 2) Thanks guys.”
“Exelente !!! fué el trato que recibí de Anabel, me ayudó con mis preguntas muy amablemente. Hizo cambios en mi cuenta con mucha paciencia y dedicación. Exelencia en su trabajo. Gracias Anabel.”
“The associate was very helpful in making sure I could get an upgraded mobile phone without messing with my current plan, and even got me a small discount when getting a screen protector and case for my new phone. He was also very helpful in answering any questions I had regarding the new phone!”
“I had a great experience at Grayslake AT&T Store. Morgan and Ally are very knowledgeable sellers.
Ally LaCount was helping me with my new phone. She was very patient with me.
She answered all my questions. Ally also helped me choose other products which I needed for my phone.
Excellent job!”
“Amazing store. Two young ladies helped me upgrade to a moto power. Helped transfer my personal info. And gifted me with a little speaker. Highly recommend this place. Thanks again!”
“I had a great experience at T-Mobile thanks to Brandon. He was incredibly kind and patient while explaining all the plans to us. He took the time to answer every question clearly and made sure we fully understood our options.
Brandon was exceptionally friendly and very knowledgeable. He truly went above and beyond to make every customer feel comfortable and confident about choosing T-Mobile services.
Thank you, Brandon, for the outstanding customer service!”
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“Amanda was very knowledgeable and extremely patient. She was the only employee working at the time of my visit and there were quite a few customers. Not only did she multitask like a pro, she was very attentive to each customers individual needs . Had a great experience.”