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“I had an issue with few of packages saying they delivered but didn’t and Jessica helped me out went above and beyond and made sure my package was delivered that evening. Her costumer service was amazing. Very skilled and professional! Thank you Jessica for your help
And also thank you Lodi for follow up! Best post office when you have great people working to insure everything gets addressed!”
9AM - 12PM
5N431 Railroad St Unit 1, Wayne
Post Offices
“This is the best post office around! The employees are so friendly and helpful. They are also fast and efficient. I’ve never had a bad experience at this location.”
9:30 - 11:30AM
6S404 Old Eola Rd, Eola
Post Offices
“Reading the reviews I just want to share a little history. My family moved to Eola in 1963, I was 10 yrs old. I moved back to Eola in 1997 to care for my elderly parents. The post office was a small little bldg on the opposite side of the road about a block up. The current post office was a general store. The kids that lived here and there was about 40 of us in the 60s use to ride our bikes and buy a bottle of pop out of the cooler along with other items. The original lil bldg now sits over on 4th st at one of the residences.”
“Nice friendly neighborhood Post Office! The people are always pleasant, helpful, and call the regular customers by name. Amanda cleans the lobby on her own time! That’s 5-Star customer service.”
“I was afraid to come here after reading reviews but i had a great experience today. 3 females were working and they were all very polite and helpful.. they seemed upbeat to me. Very satisfied!”
“Patrick is the friendliest and most helpful USPS employee I’ve ever met. It doesn’t feel like a typical “DMV” style environment, I’m so glad that this is the store that’s closest to me and doesn’t feel gloomy going to”
“On the positive side, the workers were helpful when I had questions about international shipping. On the negative side, only two employees were working in the front, and I stood in line for about 10 minutes before receiving help. In comparison to other USPS locations, I would say this staff was more polite and helpful, and the wait time was about average.”
“Jennifer, the clerk at the Geneva Post Office went out of her way to reach out to another postal facility regarding a certified letter that was mailed to me June 23, 2024 and I have not received as of July 7, 2025. She sent at email to another postal facility asking them to investigate this issue and to reply to her email with their findings as soon as possible. Thank you Jennifer.”
“Rashmi helped me today after another women refused to help me during passport walk-in hours. Rashmi was very kind, patient and informative! I was In and out in under 25 minutes.”
“Went in to get my passport and had a great experience! The staff was friendly, efficient, and walked me through the whole process. I had everything I needed thanks to the helpful instructions ahead of time, and the appointment went smoothly. Super impressed with how organized and quick it all was—thank you!”
8:30AM - 5PM
5 S Washington St Ste 105, Naperville
Post Offices
“I've sent packages occasionally in the past two years at this location and always had good service. Since I rarely use the postal service, I usually had questions on how different kinds of mail service work. Each time the employees there answered my questions patiently and helped me find the best rate. The packages I've sent so far have all reached their destinations in the time frame promised.”
“If you are in Glen Ellyn and you are looking for a place to mail something to someone somewhere else, go here or go to the other one on 757 DuPage Bvld. in Glen Ellyn.”
“Really great to have an knowledgeable person available. The person who helped me today had an excellent attitude to all customerd, I observed her while in the wait line and she moved it fast with efficiency”
“I came to this location first time but i was very happy with the experience. Ease of finding parking which is very close to the building. Lines were short at least when i was there. The person at the register greeted me and very pleasant to talk to. Very efficient with work and quick.”
8:30AM - 1:30PM
108 W Schick Rd, Bloomingdale
Post Offices
“This post office is exceptional! The ladies at the desk are extremely kind and helpful — once I get the name of the specific worker that goes above and beyond for me, I will add it. I’m so thankful for this post office so I can avoid the Carol Steam location at all costs!”
“Andrea is really helpful and knowledgeable when it comes to shipping packages out.
She is also very organized
This is probably one of the best USPS offices you can go to. Usually there isn’t much of a line either. I would recommend this facility.”
“Today I had a pleasant experience at the Lisle USPS. The counterperson was exceptionally friendly and polite and my issue was resolved. I had stopped going to this, my local post office because the treatment I received from the workers was abominable and threatening. Hopefully this is a new crew, new start.”
“Service is great but to actually call someone and to get through to someone is impossible it probably is easier to get through to the president or you name it they need to get a better system to speak to someone at the post office it is impossible and it's not fair and not right”
“The USPS provides an invaluable service to all US residences that is not replicated with other commercial delivery services. They are also typically the best price option. Thank you postal workers :)”
“I think the people complaining about their mail are shouting into the wind. There are always complexities with sending letters and packages, and people love to complain. I would just like to say everytime I go to this post office there are a number of kind, helpful, friendly ladies who take care of me. I don't know what else this location is supposed to do. They can't control all the mail from all over the world. Thank you kind ladies of the Carol Stream Post Office.”
“Nice staff and good service. We went there for my son's passport. We had an appointment. The associate did not make us wait at all. He was very helpful and courteous.”
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“My partner and myself went to two other US Post Office locations, Plainfield and Lisle, in which, we were told we were not able to access the passport services as a walk-in. The Warrenville Post Office both actually accepted us as walk-ins and were extremely helpful. The staff was friendly, responsive, personable, and knowledgeable. We waited for a family, who was having trouble completing the application, and the staff at the post office ensured we would get our passport that day. They took us into the passport office, even after the service was suppose to be done/closed for the day. The team handled us with care, accommodated the family before us and ourselves, and had the most amazing staff full of energetic and kind personalities. Truly, the best customer service experience both my partner and myself have ever experienced! I cannot express how grateful and appreciative we are for the individuals working on the day we stopped in. I can’t thank them enough for the hospitality and guidance offered!”