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“Loved my experience at Rosewood. Nazli was the best! She was very professional, provided a quick and trustworthy service! She gave us a better price quote for the same brands and materials. I couldn’t be happier with my experience.”
“This location was so easy to shop and find lots of high quality goodies for our new home. Walked out with smart toilet, beautiful wood vanity and swanky faucet. Glen was so helpful!”
“I'd like to start out by saying that Patrick at ProSource of Naperville, saved the day! I was in the process of renovating my 60 year old cottage that's 5.5 hours away in REMOTE northern Wisconsin when my future son-in- law asked to host a surprise proposal there. Given only weeks to get a floor installed, Patrick walked me through the process and I chose a product that was in stock, good to go! Nope, there was a glitch in the order and my floor wasn't going to be delivered in time. Patrick went above and beyond and personally guaranteed that he would take care of the situation and have it delivered on site in time. Per his promise the order arrived in time and was installed...with two days to spare! Way to go Patrick! He approached the situation with kindness and compassion. He knew how special the event was to me and added an amazing human touch, that's something hard to find anymore. A big shout out to ProSource and Patrick!! Highly recommend!!”
“Amazing Place. Staff was awesome. Prices were decent. Love loved the lady, sales lady, manager maybe, was awesome. Love when folks love their job and outshine. She made me feel like a million bucks. I should of stopped here much sooner.”
“Ultimately, Menards has an edge on Home Depot and even Lowe’s to some extent when it comes to product availability and price for the consistent quality of products.The Fort Hill Dr. Naperville Menards has always been a quality establishment with good employees that are respectful and helpful. No retail establishment will ever be perfect nor can it be, but I still appreciate this Menards for my various home maintenance needs.Just recently located in the parking lot of this Menards (December, 2023) there was a Mexican food truck by the name of The Gorditas Tacos.They have the best Cabeza tacos out of all of Chicagoland that we have tried to date!My fiancé and I have been trying Mexican food throughout Chicagoland for years and out of all of Chicago and the suburbs, this food truck has made the very best Cabeza tacos!I cannot find them on Google, but have requested an addition of this food truck to Google Maps.”
“Arlene is the most efficient and helpful salesperson. I've worked with her for years and I refuse to work with anyone else! She always treats my clients the way I would, which is what I look for in a partner. Sue truly is the best!!!!!”
“This is a great Home Depot. The staff are friendly and there are some who have been there for years and really know how to help!We recently purchased storm doors and I apologize for not remembering her name, but she helped with everything, asked great questions and provided exactly what we needed. Ken in flooring and blinds has helped us so much over the years. Recently helped me with multiple window coverings. He is accurate and clear and so kind. The staff at the service desk are always knowledgeable, efficient and friendly. Love the garden center in the summertime.”
“I am very happy with my purchase, thanks to the boy Angelo who helped me, he was kind, courteous and gentle, he explained it well and it is already installed in my little thing. Thats very good. Thank you Angelo for the help, I also noticed that he speaks Spanish, but his English was very good, I understood him perfectly, good job boy.”
“Katlin deserves to be a store manager due to how amazing she was yesterday! My husband and I were buying a gun safe, ready to spend alot of money for it.We initially were at the menards in carpentersville where we were horribly treated by the manager and resorted to taking our business elsewhere. Katlin initially was in the tile area helping a couple , after she finished with them, she immediately apologized for the time we waited and immediately assisted us in picking out the right safe for us, she.checked the safe herself and walked us through the resetting of it and how to use it. She went above and beyond. I absolutely loved her! Great team and great experience”
“I went to Home Depot today looking for some paint and the man at the paint station (I think his name was Jeff) was SO helpful!!! He realized I didn't really know what I was doing or what products I needed, and he took the time to explain the process, recommend certain paint techniques, helped me select which products to buy, and answered all my questions. I've never had such incredible service at a store like this before. He was so focused on helping his customers that I didn't get a chance to properly thank him before he was off to help someone else. Please give Jeff a raise because whatever you are paying him is not enough! :) Even the lady who checked me out was friendly and greeted me with a smile. 10/10 experience shopping at this store, I will definitely be back if I have any other home improvement needs!”
“Ever since i moved to the area i have been in the bartlett location on a weekly basis. Nihad has been my go to guy! Every time i see him he has been working with other staff on improving with resolution and quality talks. The past two visits i went to say hi but saw he was busy working with other associates. So i didn’t want to interrupt. It is good seeing good management in place and see how looking for solutions by talking it out is always much more effective. The people overall seem to care about your experience and its a great environment to shop in. Thanks home depot!”
6AM - 10PM
825 Randall Rd, Elgin
Home Improvements
“Vince and another associate ( I didn't get his name unfortunately) were very helpful yesterday with locating an item that wasn't on the sales floor yet. Awesome customer service!!!”
“Don’t buy anything that has to be ordered the discriminate against where you live! We were just there I had already researched online delivery is supposed to be 11/15/20 from this store S Elgin.”
“I had the best experience starting with Dave in appliances. He was knowledgeable and incredibly helpful. I had an issue with my LB range that I purchased in November. I went in and spoke with Dave not only did he hear my concern but called me back two days later with some additional information! After still not getting anywhere with LG CS, I called Lashaun (sp?) the store manager and Stephanie (I am assuming the assit store manager). Both of them have been incredibly helpful. They have called back, they have called LG and helped me with the issue I was having. Without their help I don't think I would have gotten anywhere with LG. I will shop at this tore again simply because of these 3 people. Thank you Dave, Lashaun and Stephanie - you have been amazing. I cant wait for my new range to be delivered on 2/8”
“Great Home Depot, and it's stocked well. Employees are nice and the store is clean. Who doesn't love DIY projects, and Home Depot has great service in the store, online, and by phone. It's my all-time favorite place to shop.”
“Workers have been very helpful on multiple visits, and they have a great selection of quality tools and parts, at reasonable prices. Love having this store nearby”
“I stopped into the St. Charles store on Randall Rd to get something in Electrical that was unusual. First of all, I'm no electrician and needed help. Lowes employee, Michelle, came to my rescue and spent nearly 15 minutes helping me to find what I tried to describe, as well as alternatives, with no success as what I was looking for didn't exist. But for a "no sale" that was a great effort on her part.”
“Had a positive experience with the gentleman in flooring. He was very kind and helped me load a few items as well as grab a cart for me that was across the entire store. Made my experience here a positive one, as usually at Home Depot you can't find someone to help you at all.”
“I went to 3 stores looking for laminate flooring and paint and my last stop was Lowes in Carol Steam,By far my best decision of the day.Encounted Jacqueline in flooring she was amazing,She was very helpful, patient and knowledgeable while I was trying to make decisions picking out the right flooring.I changed my mind several times.Jaqueline also helped me pick out paint.Her boss Andy was also very helpful and friendly.”
“I went to buy toilets that were on sale. I walked around the whole store and saw many employees that did not acknowledge me at all. Then when I got to the right section, an employee named Matt came over and asked if he could help me. i told him i wanted to get the two toilets that are on sale and explained that i work Monday - Friday and don't get home until 3:10pm or so and asked if there was anyway they could deliver at that time or later..Matt asked me to wait a few minutes while he checked to see if it is possible. He came back and told me that was not a problem. Then i walked to the back of the store with him where David was working. He asked me if Saturday would work and i replied that is even better bc i am off on the weekends. So David took care of writing up the order and told me to pay at the register and make sure the delivery charges shows up as well on the receipt. Then they both wished me a Happy New Year!Matt and David were very helpful and I just wanted you to know they made my day! Thank you guys! i appreciate you both!!!”
“There is a greeter as you enter where you can find what you want by asking right when you enter. The selection is quite extensive with different price points. I will definitely return when I am in the market for a new product.”
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“This is good location, difficult to compare with the one in Melrose, but I do like this one a bit better.■Parking is plentiful, dedicated lot■Staff are nice, rather helpful■Found some real good tools and containers■No military/first responder discount (Home Depot does)”