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“Organized and clean. Staff is nice and prices are reasonable. The only issue I had was that the pink and “purple” tags look too similar in Color. Kind of hard to tell the difference especially if there’s a sale going on for either Color. I overheard another lady having the same issue at checkout.”
“So clean, organized, and cheap. They receive donations and really are giving back to those who need support. They even had a food pantry available. Good job. ??♀️??”
“I was impressed with the unusual mostly vintage furnishings. The quality of fabrics and workmanship of the clothing and accessories was magnificent. I bought an assortment of incense on this first visit (unplanned) as I tried not to take home pieces I didn't have space to house. The service was welcoming and friendly. I'll visit again and again.”
“Years a go received their help with dignify and emphatic. Pillars is wonderfull and this store good complement.Thanks so much I hope be there soon.Congratulations”
“It's genuinely one of the better thrift shops. Why? Prices. The pricing is fantastic. Yes this place supports a charity, but they also aren't trying to gauge me for a used item with no return policy. I wish people would stop paying higher prices to other places that are charity driven. Because this model works. They get plenty of donations, they are constantly busy, I always spend a lot of money there. Also Kevin fixes watch batteries! It's perfect.”
“Had an emergency come up and needed a used tire ASAP! called Aztex and they had the tire, put it on and had me on my way within 30 mins. Staff was great, and prices were definitely competitive with surrounding area. ENJOY YO!!!”
“Such a great store. They have the best donors so they have lots of fantastic items to choose from. They change their displays with fresh inventory daily. Well thought window dressing. Frequent special offers. One of my favorite weekly stops to drop off my recyclie and reuse, and find new treasures. Come by, I'm confident you will return.”
“I love visiting new places, especially resale shops. My friend and I found this shop on Google and decided to visit. The parking is great, the outside of the shop is welcoming, the pricing is fair and the staff were welcoming. The store is very well organized, clothing items are sized and other items are in specific areas depending on the item. They provide a fitting room if you need to try anything on. They do not have a bathroom so beware if you are the person who after shopping for a while need to take a bathroom break you will need to leave and come back. Overall, we were very pleased with this resale shop and it is now on our list of go to shopping places.”
“Been shopping since ‘85. Now I volunteer. It is super fun. I would arrange my work schedule to shop here, because the sale dates are very limited. Put the dates on your calendar! Almost all volunteer run!!! They support several Oak Park Charities. It is a worthwhile cause and a blast to shop. It is an old mansion and each room has a different kind of merchandise. A real treasure hunt.”
“friendly customer service from beginning to end! i only purchased a book this time but i’ll definitely be coming back. they have a great selection of everything.”
“Great resale shop. Really well organized, near, clean and displayed. I'll be going back frequently. Even the books are organized, so the Captain Underpants books aren't mixed in with cooking or adult fiction. A joy to shop here!”
“Nice and genuine people.Everyone is very helpful and kind. I go there on every Monday and Wednesday. It's really fun and new learnings. Hats off to their work”
“Upon first entering The Brown Elephant, you might feel that this is not your average Thrift store. In some sections, it is more organized than other stores of its kind. This store has more furniture than anything else, and the prices were a little higher than your average Thrift store. I would suggest checking in here every once in a while, as their inventory changes quickly. Also like to support this store because proceeds go to health screenings and support for the LGBTQ community”
“They have a great selection at this location, especially high end items! Just be aware-it’s still a goodwill-it’s always packed, tight aisles, stuff EVERYWHERE. But, for the price, it’s worth the trip”
“I wanted to say that being in Florida it is nice to be able to see items on Tik Tok for sale live whoever does that is very polite and goes the extra mile to show me what I am looking for. The Young lady is knowledgeable and professional she is very warm when she explains the stuff to me. You are very looking there to have suck a passionate employee that wants to help people. I hope she continues to show what you have online for us that don’t live within driving distance to your business thank you for taking the time read this.”
“It is a reality that in this place if they help people they do not look at your race or nationality, those who are hungry are given food without discrimination, thank you for helping.”
“Fun place to spend some time walking around hunting for unique items. You don’t come here looking for something, the store tells you what you need! Found an awesome solid oak coat rack with an old “Property of Cook County” tag on it, and a cool newspaper clipping from the old Rock Island Railway. Deb knew exactly where this piece was hanging up and the story behind it, makes it that much cooler. Would love to see some of the slower moving (kitchen/commercial/restaurant) items cleared out and the boxed items displayed or made more visible. I’m sure there’s some real treasures hiding in this place.”
“I go to a lot of thrift stores and this one is the neatest I have ever been in it is clean it is organized and very easy to shop prices are okay but it's worth paying a little bit more to be able to see everything that's available and having everything in its place”
“My sister and I saw this place while driving down the street and we had to stop. There are so many nice, quality pieces in here. It's a treasure hunt and the owner is very friendly and helpful. We will definitely be back.”
“Wow! I'm impressed! The store is very nicely organized and clean! Also, the cashier was super nice! You don't find all those qualities in a thrift store! I'll be back again!”
“For those of you that complain about their policy regarding them not immediately being able to price an item. This is typical. This is a thrift store. Service isn't going to be amazing. Their policy is the same everywhere "if there is no tag then it needs to be properly priced and you can return the next day in the morning to ask for the item and get it then. I did this before and they were accommodating at another location. Although it is inconvenient to have to come back simply for this reason. It's understandable since they need to determine the price a certain way to get some kind of profit and so forth. I don't believe every employee is trained to be able to determine the price of all or any items. These locations are always short staffed so keep that in mind as well. If you want something better in that sense go to a Bloomingdales or a Nordstrom. Not that you can afford it in this economy ?as they say be grateful for what you have”
“I love this place. I always find the coolest stuff.
Gotta be patient and really dig but if you take your time you can find some awesome additions to your home or your closet.”
“It’s a good place for donating items I no longer use. It’s located on the far left for donations. Service was quick and efficient. Employee was pleasant. If you wanted to go shopping, their parking lot is adequate. I can’t comment on the shopping experience since I don’t buy items here.”
“Store is ok. Slightly better than other Goodwills. Not as large as you’d think on the inside. Prices are pretty standard being that it is Goodwill. They were consistently bringing new products out to the floor though which is nice. Bring your own bag, though!”
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“I enjoy this GW! Everyone is always friendly in my experience! Cathy is my fav! My only negative is why they started to put the stickers on the bottom of items often covering up the brand name. Especially for vintage/antiques. That’s how you end up with half peeled off prices…we need to see the brand name.
Prices could be a little cheaper, but better than others I’ve frequented!”