“I had a great experience at Skechers in Willowbrook. The store was well-organized, and the staff were friendly, helpful, and patient while helping me choose the right pair of shoes. There was a good variety of styles and sizes, and the shopping experience was smooth and pleasant. Overall, I’m very happy with the service and would definitely recommend this Skechers location.”
“Went here to check out homecoming dresses. It was such a pleasant experience. Staff and selections was top notch! The quality of the dresses were amazing! We will definitely be back for special occasion dresses!!”
“What an amazing experience I had yesterday! I wanted to try a different store than the one I usually get my running shoes at and Fleet Feet did not disappoint! Jay was so kind and knowledgeable! I will definitely be back!”
“My wife and were very pleasantly impressed by the way Matt took care of us. We will definitely share our experience with our friends and most definitely will return to buy another pair of shoes at the next occasion. Thank you Matt !”
“Sneaker Spa did a phenomenal Job with my shoes. Inside and outside were so clean its as if I have brand new sneakers. Everything is done top class and very professional.”
“We have shopped here a few times for my daughter’s dance wear and shoes. But this trip was worth rating. We were helped right away, and the staff was even able to fit us in for a last minute pointe fitting. Norma ended up finishing the rest of the fitting and helped us pick out the remaining items needed for this upcoming dance season. She was so knowledgeable and super friendly. I cannot recommend this place enough. Lastly the prices are super reasonable compared to another dance boutique we went to in barrington( no names) keep up the great work!!”
“I had been looking for a new pair of shoes and never professionally had my foot correctly sized so had always just been buying a size or 2 bigger depending on the brand because of how wide my foot is and stores usually not carrying wider sizes in store. Art was extremely helpful and polite in Golden Shoes and I highly recommend this store to anyone looking for a new pair of shoes. 10/10 probably will not ever go anywhere else for shoes again. Awesome place!”
“What an amazing staff Rita was outstanding was so helpful brought out multiple pairs of shoes with all types of recommendations evaluated my feet said I needed arc support what a correct statement that was the owner Mel stoped said hi gave me some words of encouragement on my weight loss journey definitely needed to hear those words. And then finally the perfect shoe for my feet was brought out tested with some walking outside which they allowed what a gem of a store I know why they have been in business for so long because they really do care. Thanks again guys Brandon Metlow.”
“So glad I stopped in! Awesome place with great prices. Went in to unload a few pairs for cash but so impressed with the inventory it was impossible not to just swap! Great help from the guy working today. Was nothing but honest on the deal. Will definitely be going back!”
“Nikki was amazing. Super friendly professional and so helpful. Helped me try colors I didn’t know I would love. So patient and helped me choose the dress for my homecoming.”
“Purchased shoes for my Son. He was evaluated and tried on several pair of shoes. He selected a pair and was pleased with our selection. Fast forward s week....the shoes are no longer comfortable and hurt his feet. Unable to return the shoes immediately. When we were able to return the shoes, no hassel, no problem. My Son selected a different shoe and we were on our way. The Staff treated us as if we were there for the first time. No judgment, no hesitation just a willingness to satisfy a customeand they did. Thank you.”
“I took my not-always-cooperative young shopper with me today to get new shoes for him and the service couldn’t have been better. From start to finish the process was easy, the staff were (as always) friendly, and we left with the correct size, which was different from the size I had thought he needed. I couldn’t resist a new pair of Goodrs for myself as well. :) Thanks, Lively, for being a dependable OP store with great customer service.”
“We had a wonderful experience at this cute little shop. My daughter was ready for her second pair of pointe shoes and I wanted to try a different store than where we went last time for a more personalized experience. Willa, the shop's daughter was so kind, welcoming, and helpful. She was informative sharing her own ballet experiences. We also loved the attention she gave to my daughter to make sure that we got the right shoes for her feet which as a mom is especially important. We left feeling really great after our experience in their store and I will gladly drive the 35 minutes for our dance needs!”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“Sam is the man! Knowledgeable and very very helpful. Was patient with me while helping me try on different shoes and sizes for my first pair of nice dress shoes. Will definitely be back.”
“I had a great experience shopping at DXL thanks to Ryan. He was incredibly helpful, attentive, and knowledgeable from the moment I walked in. Ryan took the time to understand exactly what I was looking for and patiently walked me through different options without ever making me feel rushed. His product knowledge really stood out, and he offered thoughtful recommendations that made the whole process easy and enjoyable. It’s not often you come across someone so genuinely helpful and professional. Ryan made the experience smooth and stress-free. I’ll definitely be back because of his outstanding customer service!”
“I had fantastic customer service from the store manager, Basel, I hope I’m spelling his name right. He was so friendly, helpful and welcoming. It’s hard to find great mangers. Shoe Carnival is lucky to have him.”
“To Whom It May Concern, I have been wearing these brand for the past five years, and I couldn’t be more satisfied with their quality and comfort. I always visit the Downers Grove location, where the staff takes the time to measure my feet and ensure I get the best-fitting pair for my needs. These boots are incredibly comfortable—they feel like I’m wearing the most comfortable gym shoes, even during long workdays. At the same time, they provide all the protection and durability I need for my heavy-duty work. I truly appreciate the excellent customer service and the quality of the products, which is why I continue to choose these boots year after year. Thank you Oscar Padilla”
“Excellent customer service! I was desperate to get my hands on these Mount to Coast C1 same day. S.O to Jen for arranging a smooth pick up. You took all the stress and anxiety off me. So far loving the shoe!”
“Came in to pickup another pair of boots. Sadly the ones I wanted weren't in stock in store but I settled on another pair. Raul was a great help and showed me all the alternatives to the ones I originally came in for. Great customer service from Raul. Even got a complimentary branding for my boots.”
“I truly feel like a VIP every single time I shop here! The employees are incredibly kind, welcoming, and knowledgeable, and they always go above and beyond to make every visit special. They remember their customers by name, give the best recommendations, and create such a fun, personal shopping experience. This is exactly why I love supporting local businesses, I’ll definitely be back again and again!”
“If I could I would leave 10 stars I would! The moment I walked in, I was greeted by the manager it seemed, her name was Daisy, such a pleasant encounter!! Michelle helped me and her customer service was top notch! She exceeded core values of an employee! Will be coming back here! Give those ladies a raise!”
“Not only does 16 Suitcases carry adorable clothes, but their customer service is remarkable. They are incredibly helpful with locating the right sizing, quickly mailing selections, and graciously accepting unworn returns. I visit way tooooo often! I’m from Florida and visit my daughter in Oak Park, and stopping into 16 Suitcases has become one of my favorite traditions every trip.”
“Jaylo had amazing energy as soon as we walked in the door, such great attitude! If it wasn’t for her mentioning the promos, we wouldn’t have made a purchase. I haven’t shopped in Aldo for years, because of Jaylo we are sure to return!”
“Grazina was amazing! Friendly, welcoming, patient, knowledgeable and overall easy to talk to! Great store and service - DO NOT waste your time at the Naperville store - this is the best location!”
“Great experience with Sonya! I came in looking for some new insoles for my boots. She helped me do a full scan of my feet and took the time to help me look through several different options until we found the best one. No pressure or upselling me. Genuinely wanted to help me find the best option for me. Also shined up my boots! Thanks!”
“Bangle Boulevard is a great place to go for unique pieces that are stylish and affordable. I have purchased many items and every time I wear one of them I get compliments. Ashley is extremely nice and makes the shopping experience that much more enjoyable. I never have a problem finding multiple things that I like and the styles are always on trend. I recommend stopping in and supporting this local business.”
“I came in the other day not sure what to expect. It's been a long while since I stepped foot inside a Sketchers store, but the work boots I've been wearing for nearly 10 years finally gave out on me. I was promptly greeted by a young gentleman named Manny. He appeared to be the only employee in the store and there were several customers at the time, yet despite that he was able to assist me quickly. I told him what I was there for, he took me where I needed to go and took the time to help me find the best steel toed boot for me. I was in and out in less than 5 minutes! If that isn't A++ quality customer service, I don't know what is. I'll be sending my mates to this location should the need ever arise for them, I sure know I'll be back for other types of shoes as well!”
“I love Jayne! Everytime I go there I find something I love! Nicole was so helpful in helping me find the perfect outfit - she helped me with sizes and made sure I had everything I needed. Great store experience.”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.