“We had a wonderful experience at this cute little shop. My daughter was ready for her second pair of pointe shoes and I wanted to try a different store than where we went last time for a more personalized experience. Willa, the shop's daughter was so kind, welcoming, and helpful. She was informative sharing her own ballet experiences. We also loved the attention she gave to my daughter to make sure that we got the right shoes for her feet which as a mom is especially important. We left feeling really great after our experience in their store and I will gladly drive the 35 minutes for our dance needs!”
“Grazina was amazing! Friendly, welcoming, patient, knowledgeable and overall easy to talk to! Great store and service - DO NOT waste your time at the Naperville store - this is the best location!”
“What an amazing experience I had yesterday! I wanted to try a different store than the one I usually get my running shoes at and Fleet Feet did not disappoint! Jay was so kind and knowledgeable! I will definitely be back!”
“My wife and were very pleasantly impressed by the way Matt took care of us. We will definitely share our experience with our friends and most definitely will return to buy another pair of shoes at the next occasion. Thank you Matt !”
“Naperville running company is all about service. Thank you so much for taking great care of us. From the moment we stepped in the door for the first time I could tell that we were more than customers, we're people, neighbors, fellow runners. You obviously care about more than selling shoes. From a great fit, to compassion for injuries. Thank you so much thank you for caring.”
“So glad I stopped in! Awesome place with great prices. Went in to unload a few pairs for cash but so impressed with the inventory it was impossible not to just swap! Great help from the guy working today. Was nothing but honest on the deal. Will definitely be going back!”
“Nikki was amazing. Super friendly professional and so helpful. Helped me try colors I didn’t know I would love. So patient and helped me choose the dress for my homecoming.”
“The associate (I think his name was Herbie) that helped me was professional and helpful. He did a lot of tests before picking 4 different shoes for me to try on. After trying on all of the shoes, I made a choice without being pressured. I will go back when I need to get more shoes.”
“Yesterday I was fortunate enough to go into your VonMaur Store in Bloomington/Normal Illinois. It should be noted that my friend and I received incredible customer service from Karen in women’s clothing, Ann in Jewelry and from a gentleman who helped us in Men’s Clothing. All three Sales Reps were juggling other people while we were shopping (and asking questions as well) and they showed extreme adaptability, knowledge of inventory, patience, and kindness. We were seriously going to walk out with nothing when Karen asked us to try a couple of different dresses and in different sizes and to make a long story short, we both bought the last dress that each of us tried on because of her incredible salesmanship and knowledge of the product, material and fit! A great experience to shop in your stores and she even surpassed the attention test that I always attributed to only boutiques.”
“Sam is the man! Knowledgeable and very very helpful. Was patient with me while helping me try on different shoes and sizes for my first pair of nice dress shoes. Will definitely be back.”
“I had a great experience shopping at DXL thanks to Ryan. He was incredibly helpful, attentive, and knowledgeable from the moment I walked in. Ryan took the time to understand exactly what I was looking for and patiently walked me through different options without ever making me feel rushed. His product knowledge really stood out, and he offered thoughtful recommendations that made the whole process easy and enjoyable. It’s not often you come across someone so genuinely helpful and professional. Ryan made the experience smooth and stress-free. I’ll definitely be back because of his outstanding customer service!”
“I had fantastic customer service from the store manager, Basel, I hope I’m spelling his name right. He was so friendly, helpful and welcoming. It’s hard to find great mangers. Shoe Carnival is lucky to have him.”
“To Whom It May Concern, I have been wearing these brand for the past five years, and I couldn’t be more satisfied with their quality and comfort. I always visit the Downers Grove location, where the staff takes the time to measure my feet and ensure I get the best-fitting pair for my needs. These boots are incredibly comfortable—they feel like I’m wearing the most comfortable gym shoes, even during long workdays. At the same time, they provide all the protection and durability I need for my heavy-duty work. I truly appreciate the excellent customer service and the quality of the products, which is why I continue to choose these boots year after year. Thank you Oscar Padilla”
“Excellent customer service! I was desperate to get my hands on these Mount to Coast C1 same day. S.O to Jen for arranging a smooth pick up. You took all the stress and anxiety off me. So far loving the shoe!”
“Came in to pickup another pair of boots. Sadly the ones I wanted weren't in stock in store but I settled on another pair. Raul was a great help and showed me all the alternatives to the ones I originally came in for. Great customer service from Raul. Even got a complimentary branding for my boots.”
“I truly feel like a VIP every single time I shop here! The employees are incredibly kind, welcoming, and knowledgeable, and they always go above and beyond to make every visit special. They remember their customers by name, give the best recommendations, and create such a fun, personal shopping experience. This is exactly why I love supporting local businesses, I’ll definitely be back again and again!”
“Amazing place to shop for fits! They have great selection and the staff is super helpful in helping pick out right things. 10/10 recommend if you are looking for unique clothing.”
“Amazing experience at this store. All staff members were very kind. Zak went above & beyond to help our family. He was extremely knowledgeable & got us fitted perfectly!”
“Bangle Boulevard is a great place to go for unique pieces that are stylish and affordable. I have purchased many items and every time I wear one of them I get compliments. Ashley is extremely nice and makes the shopping experience that much more enjoyable. I never have a problem finding multiple things that I like and the styles are always on trend. I recommend stopping in and supporting this local business.”
“I love my Red Wing boots. But I come to the location in Lombard because of Sonya Garrett, she is truly a rockstar!!! She is so kind and knowledgeable!! I highly recommend these boots and this location!!”
“I came in the other day not sure what to expect. It's been a long while since I stepped foot inside a Sketchers store, but the work boots I've been wearing for nearly 10 years finally gave out on me. I was promptly greeted by a young gentleman named Manny. He appeared to be the only employee in the store and there were several customers at the time, yet despite that he was able to assist me quickly. I told him what I was there for, he took me where I needed to go and took the time to help me find the best steel toed boot for me. I was in and out in less than 5 minutes! If that isn't A++ quality customer service, I don't know what is. I'll be sending my mates to this location should the need ever arise for them, I sure know I'll be back for other types of shoes as well!”
“I went in extremely frustrated and hangry. I had been searching for good men's non-slip work shoes for over 2 hours. The entire staff helped calmed my nerves and helped me extensively find the product I needed. Thank you greatly to the entire staff that worked Friday morning! You were amazing and my apologies for being a crabby patty. On another note, I had gone to multiple sketchers stores and it's as if they think men are incapable of tying shoes before work. They had a very limited selection of non-slip work shoes with actual shoe laces for men. The women's selection was much larger. I'm not a fan of slip ons, especially for work and it's extremely discouraging that this was the case. Also, cheaper tie options were found online, but I needed shoes the same day and shipping takes 7-10 days... What year is this?!! The staff earned the 5 star review. The available product line at the store would've gotten a 1 star review, but the people saved it. If you're looking for non-slip work shoes, sketchers are the only shoes I recommend. However, if you're in the market for men's shoes for work, I'd avoid shopping at any of their stores due to poor, overpriced selection. Shop online, they have cheaper options and a much more diverse selection. If you just want to be around a friendly staff, stop at sketchers willowbrook. Thanks again for all your help!”
“Was in a pinch for baby shorts, called the store and Arooj was so helpful! She put aside the items for me and had them ready when I arrived. Will def come to this location more often. Love the above and beyond customer service”
“We had an amazing shopping experience here with manager Lia Tanzi and Carissa! They not only helped us try out and find our exact shoe size and styles but also helped to escalate to customer service for an exchange. Thank you!”
“Great selection of shoes. Helpful, friendly staff! I had to do an exchange to a larger size on the John Deere shoes (they run small, go next size up) and the sales guy was very helpful and efficient getting me sorted . I will be back to this location.”
“This is a smaller store enabling more personal service. However, they don't get as much inventory as other stores, so they can be out of your size quite often”
“If you want QUALITY shoes for your toddler or young child, THIS is the place to go! We drove over an hour to come here and it was well worth it. What a gem of a store! There are shoes from all over Europe in every color and size. Honestly, the selection is so good that is a little overwhelming. We were helped by Miss King herself and she was so knowledgeable! She sized up our kiddo quickly and explained all the attributes of the different shoe brands. Everything in her store is there because she hand-picked it. She only carries the best brands and those recommended by various international groups that specialize in early walking and children’s feet. This makes me miss the good old days — a small family business with passionate professionals who know what they are talking about! You are going to walk out buying foreign shoes, which don’t come cheap, but we could not be happier with our purchase! So lucky this place is around!”
“I have shopped here probably close to a half dozen times and never once had a bad experience. The employees were always nice and helpful. Today, the 2 ladies asked me if I needed help, and were helpful when I had a question for them. I would like to see a bigger store in Bloomingdale for more selection, but I find most of what we need everytime. I'd be nice if they opened earlier than 11am most days as well.”
“Titi (I'm not certain how to spell her name, I'm so sorry) and Lauren were so awesome and helpful and sweet!! I will definitely be returning to that store any time I need to go to Loft (and probably only on Tuesdays.) The clothes were all neat and the store was very clean. These women were so attentive and are doing such an excellent job. They deserve a raise x10!”
Last month, Foot Locker Inc. reopened its flagship store at 112 W 34th St. in New York City, as part of new retail plans. The store introduced "Home Court," a basketball-focused shopping area created with Nike and Jordan Brand. The updated store offers a basketball-themed shopping experience. It combines customer service with the newest products for use on and off the court from several brands.
The "hands-free" footwear brand Kizik just opened its second U.S. store at the iconic Mall of America in Bloomington, Minnesota. The Mall of America store, located in the West Market on the second level, offers Kizik's full assortment of shoes for men, women, and kids in all sizes. It will also carry new seasonal styles, Kizik-branded apparel, shoe care kits, and no-slip socks.