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9AM - 5:30PM
2800 S Finley Rd, Downers Grove
Banks
“My mom passed away and Tanya was very helpful and knowledgeable about handling the account. She explained each step and the options available, include setting up an estate account.”
9AM - 5:30PM
1061 W Stearns Rd, Bartlett
Banks
“Many thanks to Carmela and Old Second National bank for exceptional Customer Service!! I had several questions about my banking options and Carmela was extremely patient and answered all of my questions and made sure I felt 100% confident with my choices. Thanks so much, Carmela! I look forward to many more great experiences!”
10AM - 5PM
700 E Boughton Rd, Bolingbrook
Banks
“Whenever I need help from BANK of America or I need more information, I turn to my friend LYAZZAT GLADUN, he always gives us the best possible service, the level of service is 5 stars.”
9AM - 5:30PM
1380 Army Trail Rd, Carol Stream
Banks
“Had a great experience with Caroline opening up mr first account. She was very helpful very knowledgeable on everything. I would definitely recommend asking for Caroline if you need help!”
7AM - 7PM
830 Roosevelt Rd, Glen Ellyn
Banks
“Brian took the time to explain the HELOC process and how the numbers all worked out in my situation. He is easy to work with and I can genuinely say he has my best interest in mind! If you need any loan/mortgage assistance he is your guy!”
10AM - 1:30PM 2 - 7PM
2900 Kirk Rd, Aurora
Banks
“I would leave 6 stars if it were an option.
The staff is very well trained and polite, every time I make a visit to the branch my needs are fulfilled with ease.
One girl in particular, I believe her name was something cool like Lyric... I interacted with her this week and she was the absolute BEST. I don't know if managers read this but this girl deserves a raise.. Super respectful, polite and her willingness to help just made my day.. No to mention she is absolutely beautiful.
Anyways I highly recommend coming here for all your banking needs.”
“Everyone at Naperville Bank is very welcoming and friendly. Our relationship banker today was Suman Sharma she is very knowledgeable and helpful and was very helpful taking care of our needs.”
9AM - 5:30PM
1122 S Main St, Lombard
Banks
“Dora is a lovely lady, a true asset to Old Second Bank. She is incredibly helpful and intelligent. Dora goes above and beyond for each of her customers. Always a pleasant experience when working with Dora and her team members.”
9AM - 5:30PM
1657 Bloomingdale Rd, Glendale Heights
Banks
“Amazing service and great customer relationship all team is very well trained and very positive!! Special Thanks to Senior Banker Ashma Bagga for all prompt business support”
“Fantastic experience working with Jamie. I would highly recommend him and CIBM to anyone looking to buy a home. The professionalism and attention to detail was top notch!”
“I have worked with Dona Ufnal for many years. She has always assisted me in investing my assets at the highest level. She is personable, helpful and works in a timely manner. I live in another state and she communicates with me like I am standing at her desk. I couldn’t be happier with her and Naperville Bank and Trust. I feel like she is a personal friend as well as an investment guru. Dona is more than 5 stars for me!”
8AM - 4:30PM
3051 Oak Grove Dr 2nd Floor, Downers Grove
Banks
“We had the pleasure of working with Candice. From start to finish, she was knowledgeable, efficient, and extremely helpful. Candice made the entire process smooth and easy to understand, addressing all of our questions with patience and expertise.”
9AM - 5PM
1350 N Farnsworth Ave, Aurora
Banks
“Lidia Garcia, Branch Manager @ the Farnsworth branch has ALWAYS taken care of my business and personal banking needs. She is available, fast, friendly and efficient in all my interactions. I am happy to recommend Lidia and her crew at the Old Second National Bank Farnsworth branch to anyone looking for a new bank.”
9AM - 5:30PM
2020 Feldott Ln, Naperville
Banks
“I went to this branch, needing to get some things on an account, back in order, as the branch closer to me, wasn't able to assist. I was helped by Elaine, Stephanie and Desiree, all of them handling different tasks and working together at the same time. All my issues got resolved, very good teamwork! It was very refreshing to walk right in and get everything situated. Elaine, Stephanie and Desiree, made everything easy. Even though this branch is farther away, from me, I got treated better here and the service was above and beyond, at this branch. Prime example of what a banking branch should be. Thank you!”
“Great bank with excellent service! I do both my personal and business banking at the downtown Naperville location. The team there is always friendly and helpful!”
“St. Charles Bank & Trust has been my business and personal bank for many years. They have many convenient locations in the Chicago region and they can handle my simplest and most complex requests. It is a capable and professional organization from top management and through the entire organization. I want to applaud two specific people, Heather and Lori. They are both in my local area but at two separate branches. Heather routinely handles my business requests with skill and efficiency, Lori is a star when it comes to foreign exchange currency, as I routinely ask her to order currency for me as I travel abroad. While these items seem to be a challenge at other banks, they are easily handled at St. Charles Bank & Trust, that makes me a happy client. Thank You.”
9AM - 5:30PM
3S041 Illinois Rte 59, Warrenville
Banks
“I have been working with Old Second since their merger a few years back. I have multiple accounts with Old Second. Last week i went in to renew a CD. The team was extremely accommodating, knowledgeable & friendly. A special shout out to Chantel who was the banker that worked with me directly. She had a great energy and was very easy to speak with. She provided me options and was very understanding regarding my concerns and questions. I am not the easiest to work with, however she handled me like a charm. I greatly appreciate you helping me out and providing a great visit! Looking forward to doing more business in the future.”
9AM - 5:30PM
355 Army Trail Rd, Bloomingdale
Banks
“Have been banking with them since they were west suburban bank and have always had a great experience when I’ve come in. Everyone is helpful, friendly and willing to help.”
9AM - 5:30PM
672 E Boughton Rd, Bolingbrook
Banks
“Sabrina Prevec at the Boughton location is great! She always takes care of people and gets things done. This is a big bank with a local feel. They have auto tellers available after most banks are closed. Great.”
10AM - 4PM
1005 W Wise Rd, Schaumburg
Banks
“Evelyn Rodriguez and her team offer friendly and professional service, not only for my personal banking but for my clients. The service they offer is far and above superior to other banks I have worked with over the years. I happily refer them to my clients and friends.”
9AM - 5:30PM
707 N Main St, Lombard
Banks
“I have been a customer of West suburban Bank, and now Old Second bank for 55 years. I do my banking at the Lombard N. Main St. facility. Even though I have now moved to another town I continue to bank there because of the outstanding service I receive. I attribute this service exclusively to the excellence of its employees at that location. I have found every employee to function with patience and social grace. I don’t just use the drive-through but primarily use the lobby facility. I simply could not be more pleased. I need to be specific about an associate named Sarah. She has served me with such kindness and deliberate accuracy that I must mention her. I have used her in personal banking issues, as a Notary Republic, And as a liaison for banking issues out of state. Most recently Sarah assisted me with a credit card Problem that was causing me much anxiety. Her follow up was extraordinary. and clearly beyond her job requirement. Sarah’s performance shows maturity beyond her years. Her professionalism should be rewarded.”
“Great local bank. Have you opened a savings account for your child? If not this is the place to go NOW. They have a special window and even stair steps to get the kido up to the window to feel big as they do their deposits. Love this bank!Oh Yeah...Ladies have to much change in your purse? Pop in and pour it in the machine to the left of the clerk windows, take the reciepit to the window and get your cash.... FOR FREE. Yep no fees are taken out and before you ask no you don't need to have an account with them to use this great service!”
“Our experience with Yesenia was great! She was very attentive, knowledgeable, and very accommodating of our needs as a small business as well as our personal banking needs. We are very excited and thankful to be banking with a bank who is eager to meet our needs and help our business to be more efficient and seamless, not to mention, feeling like we matter and not just a transaction. Thank you Yesenia for your time and attention!”
“I've been banking with Wintrust for 26 years and counting! I went in last month and was helped by Dave Perucca. He helped me open a CD and savings account. He was so nice to work with-- super professional, friendly, and answered all my questions. Thanks Dave!”
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“One of the best banks. Very convenient, fast and accurate services. Their chase app is also very easy to use PLUS the customer service is very responsive and very fast in helping to resolve issues. Special mention Arjon of customer service --Very helpful, precise and fast solving problems! Thank you.”