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“Dylan was very professional. He was very knowledgeable and understanding when it came to helping me with all my needs. Definitely recommend this location to anyone seeking services with AT&T!”
“Kyle was extremely helpful. Made what we thought was going to be hours of annoying phone plan and carrier drama actually less than an hour and with no difficulties at all. We had difficult questions for him to answer and difficult problems to solve and he made it all look easy.”
“Michael at the ATT store in Clarksville,In went out of his way to help me with my phone ) Samsung z fold. He has to be one of the best account rep I have ever had
I dropped my phone and the phone wouldn't come on. Michael and his manager did everything they could to fix it
Bring the day before Good Friday Michael hooked me up with a pay as you go phone because this phone is my business and I could get my replacement till Monday because of Easter. Thanks to Michael I was only down a few hours.
Thanks ATT for having such great employees.”
“I had a really good time at this specific T-Mobile location. The manager, I think his name was Harrison possibly, was incredibly helpful. I needed my screen protector replaced because I dropped my phone on the tile floor bathroom of Cheddar’s and cracked it. So after finishing my delicious meal at Cheddar’s, I stopped in for service at this specific T-Mobile location. The manager, again whose name was possibly Harrison, seemed like he couldn’t wait to help me. He personally applied my new screen protector for me. Wow!”
10AM - 7PM
2736 Charlestown Rd, New Albany
Mobile Phones
“Cory is amazing. He went above and beyond to help us get our phone service started. Even helped us set them up. And told us about the android family app that allows us to parental control our daughter's phone. It's wonderful. ? I highly recommend Cricket. The service is great. And their customer service is even better. ?”
“Love this place. Been with cricket since they first were in business. They always help me out when needed. Great customer service, friendly staff, clean store. Overall, highly recommend.”
“Alexa was amazing! Super knowledgeable, accommodating, and helpful... She even stayed after her shift to help me update my plan and get a new phone. Need assistance from T-Mobile in Jeff, ask for Alexa!”
“A few months ago - me and my mother visited this store. Mind you, my mother is a very hard customer. She’s easily frustrated and sometimes rude. But then there was Jim. Jim took care of us. Not only did he get our phone traded in but he helped me understand every line on our account and helped lower our bill significantly. Jim explained everything well and took his time to questions and didn’t miss a beat. Thank you Jim”
“Went to Russell Cellular Verizon to upgrade my phone to Apple iPhone 17 pro max. The staff was very knowledgeable and helpful. They helped me find the best deal. As a senior on a fixed income I really appreciated that! Very happy with their service and with my new iPhone!”
“Nice store and employee are friendly and helpful! A lot of case designs, variety of phone accessories. Professionally helpful people!!! I strongly recommended that store. Thank you!”
“Alex at Verizon was absolutely wonderful helping my aging parents with their phone issues. He was incredibly patient, kind, and knowledgeable, taking the time to explain everything clearly and making sure they felt comfortable and understood throughout the entire process. What could have been a very stressful experience for them turned into a positive one because of his calm and helpful attitude. It’s rare to find someone who combines technical expertise with such genuine care for customers. Verizon is lucky to have him, and honestly, he deserves a raise!”
“I would like to recognize Courtney at Spectrum’s Charlotte, North Carolina call center for the exceptional customer service she provided. She helped me close my elderly mother’s Spectrum account, and from the beginning of the call she was patient, professional, and incredibly helpful. Courtney handled every detail with kindness and respect. She turned what I expected to be a stressful experience into a positive one.
Courtney is a wonderful example of what great customer service should look like. I hope Spectrum recognizes her for the outstanding job she does. Thank you, Courtney, for your professionalism and genuine care.”
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“Leslie was very informative and helped me fix my eldery mothers phone. She was unable to send text messages. This is the second time I've had to have Leslie help me with Android phone. Very friendly lady.”