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“Shawn was so so helpful and helped my family with getting new phones. He walked us through step by step what the changes were going to look like and was very patient and considerate throughout the entire process. Overall, he made this a very streamlined and smooth process with his knowledge and ability to educate his customers.”
“I did get a new phone. It like so many other places only had one person working both times I have been there. And it takes a while to work with people getting a new phone. We didn’t have to wait but I saw a couple wait for a while and then leave. As a previous retail person m, I hate to see that.”
“We went to an AT&T authorized retailer and immediately were turned down. He said he couldn't do what we needed because it was too close to close. We left a little irritated but decided to try another store. We came to the Lewis and Clark store and Xander approached us with a smile. He was very patient and kind while helping us transition a phone number, create an account, and getting new phones. He was amazing and we will be going to him for every single need from here on out. There was no question we had that he didn't answer with kindness. 11/10 would recommend Xander and he deserves recognition for his hard work!!”
“Went in for an upgrade after my upgrade I had done over the phone was cancelled and the associate Felicia went above and beyond to help me get taken care of. I was able to get the phone I was wanting and on top of that we got to bundle up our home internet as well. Thanks for all your help Felicia you’re awesome! :)”
“Our experience here was phenomenal! The girl who helped us, I believe her name was Carlo, was extremely helpful and attentive. She made sure we got what we needed, and explained everything in detail. Along with this, we had some great conversations!”
“Love this place. Been with cricket since they first were in business. They always help me out when needed. Great customer service, friendly staff, clean store. Overall, highly recommend.”
10AM - 7PM
2736 Charlestown Rd, New Albany
Mobile Phones
“Cory is amazing. He went above and beyond to help us get our phone service started. Even helped us set them up. And told us about the android family app that allows us to parental control our daughter's phone. It's wonderful. ? I highly recommend Cricket. The service is great. And their customer service is even better. ?”
“Alexa was amazing! Super knowledgeable, accommodating, and helpful... She even stayed after her shift to help me update my plan and get a new phone. Need assistance from T-Mobile in Jeff, ask for Alexa!”
“Nick was the most helpful store associate I’ve ever had the pleasure of working with. Nick was knowledgeable, answered any questions I had, and made appropriate suggestions. Mick made my experience at Verizon a pleasure and I’m happy to return to the location in Jeffersonville Indiana and would recommend all of my family and friends to go there and ask for Nick.”
“I had some difficulties with programming my phone and was advice to come to a corporate store. The Emilie’s were knowledgeable and helpful. It took some time to setup my phone with IT assistance.”
“Nice store and employee are friendly and helpful! A lot of case designs, variety of phone accessories. Professionally helpful people!!! I strongly recommended that store. Thank you!”
“Outstanding service!
Everyone in the store takes time to help and is invested in making sure everything is in working order. A move from a different carrier with 6 lines went with a few hiccups, but they never stopped helping until all was well. Great customer service and support!”
“Fantastic customer support! Wait time was long but not at the fault of the location, just very high volume of customers. Worked with Shelby on an issue and her patience and determination correcting the problem was fantastic! She was very knowledgeable and helpful during every step in completing the task. She was very thorough answering the questions and fixed the problem and even gave helpful suggestions. Thank you Shelby for your wonderful customer service and all the team members showing kindness and patience to every single customer issue during my time at the store!”
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“I highly recommend Verizon if you are looking for a phone service provider! Their service is proven, and their atmosphere is inviting! Stop in today for a great experience!”