The Verizon store in Louisville offers a wide range of mobile, 5G home internet, and business services. Customers can visit the store or choose to order online, with options for in-store pickup, free two-day shipping, express lockers, or same-day delivery where available. The staff at this location consistently provide excellent customer service, with employees like Patrick, Aaron, Caleb, and Quentin earning high praise for their helpfulness, knowledge, and willingness to go above and beyond. Patrick made upgrading phones quick and easy, while Aaron was praised for his caring and knowledgeable assistance during service changes. Caleb demonstrated exceptional patience and politeness when helping a customer set up a new phone after losing the previous one, spending hours ensuring satisfaction. Quentin was especially recognized for his proactive approach in preventing account hacking, as well as his professionalism and persistence in resolving billing issues related to international plans. Customers appreciate the staff’s dedication, understanding, and expertise, which distinguish this Verizon store from others. Overall, the store provides reliable services and attentive support, making customer experiences positive and memorable.
Dalton is amazing person . Thanks Dalton you deserve a raise.
July 2026
In and out! Dorottya was super friendly and efficient!! Ask for her!! She solved my issue quickly and I walked out feeling like everything I needed was accomplished! Great at her job!
June 2026
I went to Verizon by Norton Commons. They were excellent. They help me with my problem very efficient and checked to be sure I had the best plan they offered. Very professional.
