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“Hello how are you doing I had a very wonderful time with Marvin helping me dig it wouldn't be beyond the call of dury and I appreciate it hes a very reliable component of the Verizon family and I appreciate it so you're taking care so you gotta take it”
“I have used Community Wireless since 2016. The staff goes out of their way to make sure any problems are taken care of promptly. I recommend Community Wireless !!”
“Jennifer was an expert and took her time to switch my service and lines to Tmobile. I highly recommend that you ask for her when you come in. Thank you, Jennifer.”
“Great experience at this store! Trey (I believe that was his name) provided excellent customer service and helped my mom switch her phone over quickly and effortlessly—much faster than we expected. We’ll definitely be returning to this location”
“I've had Internet service with IgLou for one year now. Without a doubt it's the best. Stable speeds and glitch free service. The best ISP I have ever had.”
“I just want to thank Marlon he went beyond and above of helping me to remove something on my account. They have been on there for a minute and I got it removed and credit I just want to thank you we need more people like him the curse. Thank you so much, it was my pleasure working with you. Thanks for caring. Have a nice day.”
“Tim Herman, who works at your New Albany locale, is quite simply the EPITOME of Customer Service. He is patient, knowledgeable and quite informative. He answered all my questions in great detail. I NEVER felt pressured to purchase anything. He enjoys his work and it shows in his actions. I switched from AT&T and he made the process seamless and stress free!! My experience purchasing cell phones, watches and a tablet was wonderful and that is ALL because of Tim. He sets the bar for Customer Service. I will tell my friends and family to see Tim Herman before purchasing a new cellphone. T-Mobile is a better company simply because Tim works for you. He is clearly deserving of much more than a mere "pat on the back!"”
“We've been to other T-Mobile stores and been disappointed with the lackadaisical service. This corporate store on Shelbyville Road has never let us down. Dylan's service was excellent. He had the knowledge, took the time, and also offered the patience we needed. He also did not get pushy in tagging on extras we didn't need. This is why we always return to that store. Tmobile is our first and only carrier and we've been well pleased.”
“Barbara On 10th street in jeffersonville, Indiana was extremely flexible treated me like family the first day she meet me that’s what it’s all about whenever I need help with anything Barbara is the person I will be coming to.”
“Went into troubleshoot my phone with a girl that workedShe was very friendly so I did what she told me to got a new phone took it to her she programmed it.no complaints at all good and friendly service”
“Mr.Dan Sowder was a great help, explained everything in detail that was understandable, I recommend seeing Mr. Sowder when you go into t Mobile in Jeffersonville Indiana.”
“Jalisa got me some awesome promo deals. Got me out the store with a s24 latest smartwatch and galaxy buds for for the same price I usually spend for a low end unlocked phone... What's not to love? Oh an they give free AAA... Yeah AAA?? YES AAA! And Netflix even though it's 20+ a month like if you pay for a lot of these things anyways you might as well capitalize. Ask for Jalisa.”
“Was very pleasantly surprised how smooth everything was when I needed to go into this location. Our router broke after a lightning strike, so we needed a replacement. No hassle, no charge, just needed to swap the old one for a new one and it works great. Service was wonderful, only waited a minute or so before an associate was available, and he was super nice. Overall a very smooth and easy experience.”
“Jordan Boyd - tech 4116 extraordinaire, This guys is the real deal, problem solver, he went above and beyond to fix our internet problem. He is an asset to the spectrum team and would be a asset anywhere he lands - Thanks again Jordan!”
“We are a small hvac company that uses spectrum services for our business. The owner needed to update our phones and went into the store and lost 3 hours dealing with a new service tech that refused to call for help after he requested him to several times. Just before walking out and ready to cancel all services he was approached by an young lady name Felicia. She also worked at spectrum and she went above and beyond to help. She stayed over her work time and break to aid in correcting the mistakes. He went back the next day to speak with the manager Jazz and she also was very helpful and great with communication. He decided to purchase another phone on top of the updates. All of the business passwords was unable to transfer and Felicia allowed him time to make all the changes he needed.
We will be forever grateful for the service we received and will continue to be an customer of SPECTRUM. Thank you Felicia for be an model employee ?. Hvac Plus LLC”
“I had a great experience with Brandon the other day at this store! He was funny and kept his composure even though there was a ton of people in there that were getting angry at the wait. He was quick and even made time to help his coworkers out.”
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“I had some difficulties with programming my phone and was advice to come to a corporate store. The Emilie’s were knowledgeable and helpful. It took some time to setup my phone with IT assistance.”