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“Customer service is alive and well. Rented a truck for a week to travel to Texas for a family wedding. All was well until a tire blowout on the way back. Returned the vehicle today and explained the incident and without hesitation the associate apologized that happened and asked what would make it right. ?? I was impressed. They took care of me and I was extremely satisfied. It wasn't the discount. It was the fact they took ownership and made it right without me asking. The Enterprise in Highland, IN is operating at a 5 star level! Thank you!”
“Holiday Car Rental is the best in Northwest Indiana. I've been doing business with them for years. I love Ms. Terri
Pastor Phillip Burks,
Miracle Temple Church, Gary IN”
“Ethan is great and Marcus they deserve raises they go over and beyond to make sure I’m ok I can rush at times but those guys are patient with me thank you so much enterprise !”
“After an accident, I needed to go to enterprise to get a rental wow I’ve never had a Rental and they made it extremely pleasant. They went out of their way to make sure they got me the vehicle that I needed and when it was all done, they even gave me an Uber paid by enterprise to get back home. The staff upfront was outstanding, friendly and professional, and my car was very clean and smelled fresh so the guys in the back did a fabulous job.
Would highly recommend enterprise in Merrillville, Indiana I don’t say this much about any companies, but this place is the best”
“Klines Service center was great and fast. My catalytic converter was stolen in Wrigleyville and they were able to fix it in perfect timing just for me to make the trek home for Christmas. Grateful that my insurance worked through them as well. Thanks so much! I highly recommend Klines! Thanks again!”
“I don't know what everyone is complaining about. They were super nice when I checked in and were nice when I checked out as well. I had a great experience with them.”
“Takisha S. and Mark were so sweet, accommodating and so nice about everything. They run that Schererville, IN office proficienently! I've used Enterprise in the past a few times and have always been a very satisfied customer. BTW, even though I missed my car while in repairs, the 2025 Toyota Camry was a smooth ride. Thank you Takisha and Mark!”
“Few months ago, have great experience thru this rent company.Pickup from airport and after I returned car, they dived my back, friendly stuff at front desk, sad not remember the name of person.If need, I sure I came back for another car.”
“Super customer service! I was dropping my car off at the Philly airport 5/29 and Natalya Coote the attendant could not have been more helpful! She was super friendly, genuine, and helped me out A LOT!!! She is a value to the Avis family and anyone who encounters her will no doubt have a wonderful experience. Thank you Natalya for helping my 2 sisters and I when we dropped the car. Your kindness did not go unnoticed!”
“After a horrible experience at Enterprise Budget saved the day! I was in a 4 cylinder front wheel drive car from Enterprise, I'm in NW Indiana so you know that is not going to work. I called Budget, told him what I needed and they did not disappoint!! Not only all wheel drive but fully loaded! Not what I expected! Thank you Budget for getting me back to work safely this week!!”
“They are always friendly and goes above and beyond for their costumes. Their vehicles are always fresh and clean. Their prices are very reasonable. If you need to rent a vehicle I strongly suggest hertz.”
“Quick check in/check out. Staff are always friendly. They came through for me when a rental company closer to home dropped the ball. Thanks Hertz, you saved the day.”
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“Only one guy was working, but he did his absolute best to make sure I had a car ready and didn’t have to wait around. Made the process seamless and pleasant. Definitely recommend.”