Department Stores near Gary, IN

“I went in the Family Dollar/Dollar General across from the old Edison School. I usually only come here for emergencies. This particular day, there was a young lady at the register, and she was so nice and customer friendly. I watched her with the customers. She was the same with everyone. It was the type of energy that spreads. Her vibe was happy!! When I got to the register, I told her not to change her energy, because it's rare you find happy people these days, especially in customer service. Normally when you go in the store, there is so much unprofessionalism. Boxes all in the aisles. No one says that you cannot have fun at work, but it is a business. Just be aware of your surroundings regarding your customers. We all know it is "the hood" store, but sadly that's an excuse. We want stores that we feel comfortable and proud to shop in without having to drive a country mile to get that. Corporate also needs to fix their stocking issue, because it's clearly an issue at all of their stores. Go ahead and spend the money and hire a midnight crew for stocking so your customers don't have to maneuver around boxes in the day time, which is a safety issue and trip hazard. You should also hire a crew to unload the trucks on delivery day. The day the truck comes doesn't change. This will help to change the cleanliness of the store during the day and require less re-stocking so your employees can be available to your customers improving customer service. Just an opinion.”

“I was in your store and was helped by an employee named Marcia.She was wonderful! She went out of her way to be helpful,courteous, and kind.Best customer service interaction I've had in a long time.”

“Very large store and orginized. Wide variety of home products especially for the holidays. Prices are reasonable. Great clearance items and very affordable. Customer service was good. Lines were ok could use more people on the register. Lots of parking available.”

“I put in a on line order with jcpenney, to have my order sent to the store for pickup to save on delivery changes, about five days later after putting in my order jcpenney inform me when my order was in, so when I went in to pick up my order I was in and out at no time, so I recommend if you want to save some money this is the way to go.”

“If anyone has recently believed that customer service is gone well thay haven't tried Penney's lately. Kathy/Boris is absolutely one of the most helpful people I've run accross of late. She helped me in every aspect of my purchase.”

“This store is ALWAYS busy and filled with people. But it stays pretty well maintained and clean. It's always pretty well stocked with lots of deals and good priced items.”

“Love shopping there very patience with you know how to approach there people very well waits on u hand and feet love this place recommend it to any into fashion.”

“I often go here. It’s the best place to get bulk snacks. Even if they’re 2 months expired, at least it was 12$. Truly the American way.

Update 1/13/26
Looks like this place is closing down. This really is your LAST CHANCE.”

“Thank you to Carolynn! She went above and beyond helping me get a bday gift for a friend. She was very busy unboxing the new merch and stopped to help me look for a specific item. She checked the back and even opened up new boxes. She was pleasant the whole time even though they just got a big truck in. Me and my friend really appreciate her going out of her way!”

“Went into the store for the Thanksgiving sale. Went for some items that were advertised in a circular for their sale starting on Thanksgiving and continuing through Black Friday. Unfortunately, some of the items that were Advertised that were going on sale Thanksgiving day were in short supply. For instance, there were license children’s pajamas listed, but they only had two different selections of License character, pajamas, to choose from.(I got there before the doors open that day, so the selections weren’t sold out). That being said, they did have plenty of other things that I came for they were on sale. Prices were very reasonable and quality was good. The store was a little crowded with merchandise, but that’s to be expected around The holidays. All the employees were extremely helpful and pleasant. It’s not a giant store, but does have an It’s not a giant store, but does have a little bit of everything.All in all a nice store to get great deals.”

“Store was organized, but fitting room wasn't maintained. Almost every fitting room had clothing from other shoppers. I went to both fitting rooms. The kids fitting room on second floor was a little cleaner than the lower level.”

“Found stuff but honestly no toilet paper & hand towels in the restroom seems extremely sad for this type of store. Take from a shelf & put in the bathroom.”

“This past weekend I was shopping and went into the fitting room and somehow misplaced my purse and noticed it mid shopping and quickly told Racquel the cashier and quickly called the manager. Once the manager came told her I tried to ping my phone and heard it and now I couldn't hear it and believe someone has taken my purse, the manager quickly went into her office to review cameras and as she was viewing Bertha from the fitting room had come up to me and stated that a customer had given her the purse and quickly came and got me. I want to shout out to Bertha (fitting room attendant) Racquel (Cashier) and manager sorry I forgot her name but was very attentive. You guys rock and thank you a million times. Best staff ever!!!”

“the younger female who was working register the night of may 12 (we checked out around like 9-9:30 pm) was incredible she was so helpful and wonderful i think she had a nose piercing and dirty blonde ish hair i wish i could remember more but give her a raise she joked ab cocomelon with us too lol”

“It is a small location with limited selection compared to other Macy's stores that I am accustomed to, but much better service. Product selection is smaller, but what was there was nice”

“I appreciate the kindness of assistance that I received from the sales clerk in the electronic department and the friendly conversation I had with the salesperson in the jewelry department about young people.
6-10-24”

“The store itself has a decent selection of clothes. They just need to do better upkeep on the bathroom. It wasn’t clean, was out of tissue and had very little paper towels.”

“Let me set the scene:

during the power outage of the Gary Derecho of '26, we placed my dad into a nursing home (dimentia). I was out of power for 13 days... today was 14 days after the storm, and I needed to get some groceries back in my fridge so my little girl can have what she needs at my house (today, we found out she has covid, btw).

So when I drove from Gary to Chicago at 7pm to drop her off so I could be back to Highland to pick up my groceries between 8-9, I had already been having a really rough month.

After 2 stops to put air in my tire (because the first machine didn't work) and an unplanned run to Jewel because there was no Tylenol at my partner's house, I was running late and going to miss the 9pm cut off for order pick up.

Kayleigh called me about 8:50 pm to see if I would make the 9pm window, and I said that I wasn't. I asked what happens next, and she told me that she would wait for me. Told me to come inside and she'd help me load my order into a cart so that I could still have it tonight.

When I got here, that's exactly what happened.

To Kayleigh's manager, and the general manager of this location, this is the type of service that should be rewarded and promoted.

Yes, it's annoying when people are late. And yes, many people don't appreciate extra kindnesses and courtesies when they're extended, so it can be hard to go out of your way for people not knowing that they even acknowledge your presence. But, I've been in a really REALLY rough patch, and Kayleigh's kindness tonight healed me a little bit.

So, Kayleigh, keep being you. And thank you. More Kayleighs in customer service positions. And management, give that girl a raise. And value her opinion about what you could improve.”

“Large inventory, friendly staff that's worked together as a team for years. Every time I go here I know I will have a good experience because of the workers there. This place has just about everything you will need. I just purchased my child some shoes there. They sell clothes as well. Refrigerator / quick meal sold here too.”

“I like to shop at Burlington. You can find some things that you're looking for at a reasonable price. The store is clean and the staff is very friendly and helpful.”

“Oh boy, where do I even begin? My recent visit to the Claire's Accessories in the Hammond, Indiana Walmart was an absolute riot, thanks to none other than the wondrous MaryAnne, the manager extraordinaire! Let me tell you, this place is more than just a store; it's a whole new dimension of wild and wacky accessories!From the moment I stepped foot inside, MaryAnne greeted me with a dazzling smile and an infectious energy that could power a small city. She led me through the glittering aisles, which were basically portals to a world of fantastical fashion and outrageous fun. I swear, it's like Alice's Wonderland, but with lip gloss and unicorn headbands!As I perused the aisles, I couldn't help but notice the sheer variety of accessories Claire's offers. I mean, they've got everything from tiaras that double as disco balls to socks with built-in rocket thrusters (yes, you read that right)! It's a madhouse of creativity, and MaryAnne is the fearless ringmaster, making sure every customer gets their ticket to pure joy!Now, let me tell you about the highlight of my visit: the fashion consultation with MaryAnne herself. Not only is she a style guru, but she's also an undisputed master of the arts of laughter and silliness. We tried on feather boas, oversized sunglasses, and neon tutus while giggling like schoolkids on a sugar rush. MaryAnne even managed to convince me to don a pair of neon green leggings that, against all odds, somehow made me feel like a superhero with a knack for fabulousness.But it doesn't end there, my friends. The surprise came when MaryAnne unveiled her secret talent: balloon animal sculpting! Yes, you heard me right. In between the dazzling displays of jewelry and accessories, she transformed ordinary balloons into wearable works of art. I strutted around with a balloon poodle hat, feeling like the most stylish pet owner in the world. Who needs a regular hat when you can rock a balloon menagerie?All in all, my experience at Claire's Accessories in Hammond, Indiana Walmart was nothing short of a laughter-filled escapade. MaryAnne, with her infectiously joyful personality and knack for turning fashion into a circus of fun, made this visit an unforgettable adventure. So if you're in the mood for some outrageous retail therapy and want to experience the magic of Claire's, make sure to look out for the one and only MaryAnne. She'll take you on a wild ride that you'll cherish forever!Thank you, MaryAnne, for creating a retail experience that transcends the ordinary and tickles the funny bone in the most unexpected ways. You're a true gem in the land of accessories, and the laughter you spread is worth more than all the glitter in the world!Keep shining and making the world a more fabulous place, MaryAnne!”

“Had a wonderful experience today when somebody brought in some popsicles and the employees pass them out to the customers. And the cashier gave up her own in order for my niece who was in the car to get one too. Very friendly staff and helpful.”

“Very quiet on Monday. Store very organized and clean. Cashiers face always happy. The only things too much automatic check out. Other than that safe place to shop ?”

“I have had nothing but great experience here . During Covid this store was open . So many challenges this store may have had but they remain open . I see them cleaning and I see people / customers putting things anywhere . Sometimes the people packing online orders don't say excuse me but overall Management continue illustrating how a community can depend on our neighbor store!!!!! Let's be grateful for the BIG picture....”

“Had been searching for brown boots for weeks, found them at Nordstrom Rack.
Also customer service there was great! Young female Associate on the floor went out of her way to assist me. Cashier was
friendly and mad me feel like a valued customer.”

“There was a gentleman in the electronics department that I learned from speaking with, whom is contracted to Walmart through a company called, OSL. I really appreciated the customer service that he displayed‼️
As I was preparing to leave the store, I realized that I needed some more things & literally walked into an employee by the name of Desi (Desiree) W. who exhibited such hospitality & great customer service that I literally stopped my busy day to find a manager to speak on it!
Thx also to Erica N. -exceptional‼️
And last but, certainly not least @ self check out‼️? Thank God you have an associate there to assist your customers.
Cheri S. went above & beyond the call of duty, I even learned some significant things at self check out that will serve me well in the future that Cheri S was kind & patient enough to show me how to do‼️
Thanks Walmart for employing such extraordinary professionals who seem to work from their hearts‼️”

“I would like to acknowledge Chris, (self check out attendant) Jackie, (self check out attendant) Michelle, (self check out attendant) Alice, (greeter) Izzy, (associate) and Shawn (greeter).. They are ALL ABSOLUTELY WONDERFUL!! Incredibly kind, helpful, caring, hardworking, professional, and on their game!! Thank you infinitely to this wonderful crew!! Unfortunately I don't know some other great employees names so to be continued in another survey, after I find out. God bless you ALL and your beautiful families!! Praise JESUS CHRIST 4EVER!! Lead us MAGNIFICENT POWERFUL MATCHLESS SOVEREIGN HOLY SPIRIT of GOD!! (Psalm 119) Time is so short, repent and believe the Gospel of Jesus Christ. (Mark 1:15) +++ Psalm 30, Psalm 40, Psalm 23, Psalm 47, Philippians 4, Matthew 6, Isaiah 61, John 14, Romans 8, Isaiah 55, Isaiah 54,John 8, Psalm 51, Psalm 32, Romans 6, Colossians 3, Galatians 5, Romans 12, John 3, Psalm 103, Ephesians 2, Psalm 91, Ephesians 6, Psalm 121 over you all!! +++”