The UPS Store #3053 in Indianapolis is a locally owned business that provides a wide range of services including packing, shipping, printing, notary, shredding, and faxing. Customers consistently praise the staff for their exceptional customer service. Regular visitors note that the team, including employees like Lay and Dee, are always helpful, knowledgeable, and maintain a calm demeanor even during busy times, handling various customer inquiries with patience and kindness. Despite facing challenges like long lines and ongoing air-conditioning issues, the staff remains composed and friendly, ensuring a positive experience for everyone. Customers appreciate the warm greetings and smiles they receive, even when the store is crowded or the environment is uncomfortable. The UPS Store #3053 is recognized for its commitment to customer satisfaction, making it a go-to place for mailing and shipping needs. Overall, this location stands out for its dedicated team and outstanding service, making customers feel valued and appreciated.
Possibly this location has had problems with Comcast and Xfinity in the past which is why they don’t accept packaging of returns to this company from this location
August 2026
Easy to find. Shay was very helpful in completing an expensive Amazon return.
August 2026
I went in to have my laptop returned to my employer after a refresh and was told the system to return electronics had been down all week. Staff wasn’t friendly. I was told all customers were being asked to drive over to 10th and Shadeland.
