The UPS Store #2624 in Indianapolis is a locally owned and operated business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews consistently highlight great and expert customer service from kind, patient, and helpful people who truly care. Staff are very willing to assist, communicative, fast, and thorough. Specific examples include helping find the cheapest shipping solution, assisting with packaging, and taking care of forgotten tasks for customers in a hurry. Customers report being thankful the store is nearby and do not hesitate to return for services like Amazon returns, shipping packages, and printing, which they have trusted for a decade.
My experience at the UPS store on fall Creek Road has always been exceptional. I think their pricing is fair and the staff is very professional and knowledgeable. I would recommend this store to everyone. You are in and out in a timely manner and the staff are pleasant to work with. It’s a great place to go if you have... read full comment
December 2025
Excellent customer service and customer care at this location. Always professional and friendly.
June 2025
Very efficient and knowledgeable, I never want to take my returns elsewhere because they make it so smooth and easy.
