Verizon in Indianapolis is praised for its exceptional customer service and knowledgeable staff. Many customers have shared positive experiences, highlighting employees like Emanuel, Perrin, and Peyton for their calm, helpful, and professional assistance. They go above and beyond to resolve issues, such as setting up new phones and addressing technical problems like GPS malfunctions. Visitors appreciate the warm welcome from the staff, contributing to a friendly atmosphere. While the service quality is highly rated, some customers mention that the prices can be on the higher side. Verizon offers various options for mobile, 5G home internet, and business needs, with convenient online services for scheduling appointments and placing orders, which can be picked up in-store or delivered.
Jordan was very friendly, knowledgeable, and thorough.
February 2025
Emanuel helped us with a tricky situation getting a new phone set up and was amazing. Calm, helpful, went above and beyond. Thank you!
November 2024
I was helped with several things but mainly because my GPS was not talking to me. But when I got back to the car to go home it wouldn't talk. I am new to this area and everywhere there is construction going on. I can't keep looking down at map. My voice on the GPS is united but won't speak.
