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“Service was excellent. I made the reservation easily online. The pick-up was fast. I returned it early and was refunded for my unused day. Christopher took care of my pick up and return. His customer service was amazing. I would definitely use this location again.”
“Kristina did a great job helping us prepare for our trip! We appreciated her help and good cheer picking up our reservation. Super knowledgeable and friendly and made the experience simple and straightforward.”
“The staff at Louisville Airport were great and took care of us. Our rental had a nearly empty tank and we didn't realize until driving it off the lot. But the staff were incredibly helpful and made it right. Thank you for the great customer service!”
“Reasonable selection of vehicles of different sizes, good rates, and informative staff including Alex Wesley. If you looking for a convenient vehicle for any trip or outing, it’s highly recommended you come here.”
“Everyone at the location in Clarksville was friendly and helpful. Richard, Fred, and Herb all took time to make sure I was taken care of. Although I did not have occasion to meet the manager during this visit I assume she's one of Enterprises' best. They all provided 5 star service.”
“I’ve rented from this location a couple of times and each time, the service has been great. During the most recent time, I had some concerns about the vehicles they had ready for me and they were very understanding and accommodating. They greet people as soon as they see them, and frankly that goes a long way nowadays! They are super busy but handle it with professionalism!”
“The person who helped me was very helpful and nice , overall I liked and enjoyed the car . The inside could've been cleaned out a bit better but other than that it was smooth.”
“This Branch took real good care of me and help me with whatever situation I had obtaining the vehicle. Mr harrison, Mr reggie, Mr Timmy and the rest of the crew up front were wonderful. However the only issue I had was the car wash crew in the back they do not do a great job of watching the vehicles I was not the only customer who was unsatisfied with the uncleanliness of the vehicle. It's a shame I have to say that because the guys up front go hard for the customers and make sure they're satisfied, it's not a good reflection on them at all. I pray they get the wash crew together. Thank you I will be back.”
“I liked how the customer service was 5 stars all around. The guys who helped me renew my rental were great and very helpful. I will never rent from anywhere else besides enterprise because of the awesome experiences.”
“I needed a rental in a pinch after my car was hit and despite the fact that it was spring break and they were incredibly busy, they managed to get me a vehicle same day. Everyone I dealt with there was extremely helpful, kind, and professional. Next time I need a rental, I’ll be going to this location for sure.”
“Courteous & Knowledgable Reese & Nathan were excellent - walked in no reservation and they had me in and out in 15 min! On my return - same & easy to check in! What a pleasure if you have the stress of needing to rent a car - use this location”
“I have used this specific rental center multiple times and I cannot express the amount of costumer service I have received. I had an issue pop up that wasn't anyone's fault and they went above and beyond to make sure my family got home safe. I feel that the prices are very competitive to other option and agian, it's the costumer service that brings me back.”
“Totally satisfied and would never consider another truck rental company except Enterprise! What an extraordinary company that epitomizes what customer service should be.”
“THE ONLY REASON I'M GIVING 5 STARS IS A YOUNG LADY NAME SHELBY !! SHE WENT ABOVE AND BEYOND TO LOCATE A VEHICLE AT THE PRESTON HWY STORE. GOOD LUCK SHELBY WITH YOUR NEW JOB !!!”
“We love renting luxury vans from Cook & Reeves! Our family of 6 thoroughly enjoys traveling on vacation in these spacious, comfortable, rides; and our kids love the large screen TV and entertainment during the trip! It's a great way to travel.
Dan and his team are great to work with from start to finish! Highly recommend!!”
“Made my reservation through Costco travel, but dealt with this location for everything beyond that! They called me the day of to verify that I had everything I needed, it was helpful to know for sure what I needed in hand! When we got there our car wasn't available so they upgraded us to a minivan which was a nice surprise. Both pick up and drop off was very efficient, they had their hands FULL when I dropped off but they were still friendly and professional, working quickly to get us taken care of. I will rent from here again the next time a need arises!”
“Highly recommend Wheelchair Transport of Louisville KY. One of our family members was in an urgent transport situation and I was unable to find a company that would transport in short notice. Claude D. saved our day going above and beyond to provide exceptional customer service for our family! Thank you Claude!”
“They blew away Miami luxury car rentals!
Coming from Miami Florida to Louisville Kentucky, where luxury and exotic car rentals are as common as grains of sand on the beach, I can confidently say that Derby City Dream Cars absolutely blew away every single one of them out of the water. They beat them all in terms of both price and service. I recently rented their incredible Mercedes Party Bus for my friends bachelor party Louisville, Kentucky, and it was an experience that exceeded all expectations.
From the moment I contacted them, Jason was super helpful, their team went above and beyond. Their lot runner who brought the party van to our hotel (I believe his name was Steve) helped us load everyone up and even gave us the best tips for restaurants and night spots to visit. We were 9 above average sized guys looking to travel in style and give our friend Luis last night as a bachelor a touch of class to make him feel like a celebrity and their van delivered. Everywhere we went people would stop and stare, they thought a famous celebrity was pulling up. It was impeccably clean, luxurious, and had all the amenities we could have wished for to kick off a memorable night.
They were super easy to work with and offered an unbeatable value. I've rented numerous high-end vehicles in Miami, from Lamborghinis to Bentley's, and I've never encountered such a perfect blend of premium quality and competitive pricing than these guys. It's rare to find business owners that are passionate about providing an elite experience without the exorbitant markups.
If you're in Louisville and want to make an entrance with a luxury or exotic car Derby City Dream Cars is the perfect connection. They truly delivered a dream experience for our dream trip!”
“I was already renting a car from a different enterprise before coming to this location, the current rental I had was pulling to the right really bad. This location did have anything at the time I had called but the sweet young lady behind the counter told me to call back later in the day because cars were scheduled to be dropped off. So when I called back, she had a car already being cleaned out for me. I am so thankful to have called this place. They had my back when I needed someone.”
“After having an absolute terrible experience at Hertz, I was searching google to find where I could rent a 12 passenger van with a very short notice. I went to U-Save car & truck rental & the man working was the owner. He saw that I had been having a terrible (even tearful) morning & he went above & beyond helping me out! I pulled in crying and stressing about not having a van for the bachelorette party I was throwing just a few hours later & pulled out in a 15 passenger van at a very reasonable price!I will always be grateful for this company, we had a great time & us all getting to ride together in the van made it so much more fun!Thank you!!!”
“We have traveled out of the country for over 25 years and every trip we have booked, we have gone through all about travel! Customer service is top-notch, any questions you may have they will get right back with you! I feel 100% comfortable booking with a local travel agent as opposed to some website online that you will never know if you get to talk to you. This is a one-on-one personal experience. Highly recommend booking through them.”
8AM - 5PM
1370 Veterans Pkwy, Clarksville
Car Rental
“Kendall was fantastic. After getting shut out with my airport reservation and another location, Kendall and his team were able to help me out and get me on my way. Thank you!”
“Kenneth was very knowledgeable and helpful. I had an issue from a different location. He took the time to calmly explain everything to me to get my situation resolved.”
7AM - 12AM
600 Terminal Dr, Louisville
Car Rental
“I left an item in the vehicle when it was returned. When I returned to the return area, the vehicle was gone. The woman at the return area walked with me to the Gold Counter and explained my problem to the woman at the Gold Counter, This woman looked at my return receipt, radioed a man and described the vehicle. Within 5 minutes of arriving at the Gold Counter, I had the item.”
“I'd reserved a mid-size vehicle for a week and was given a kick-a$$ Chevy Malibu which had some pick and go; it was clean inside and out; to include the interior; was great on gas mileage; and was fully loaded with navigation, on-star; all apps to easily connect your devices to; as well as on board crash detection designed to assist in preventing an accident. Was roomy and comfortable. Would recommend renting from them and this model, as well.Only downside is it is a little difficult to navigate the location within the parking garage at the Louisville Terminal Parkway Garage as Payless is in the far corner of the parking garage; but, of course, that has not a thing to do with the company, over all. Customer Services was professional, as was all vehicle/lot attendants.”
7AM - 11:59PM
600 Terminal Drive, Louisville
Car Rental
“Recently rented a car to use for a music festival and had a wonderful experience with them. Car was clean and well taken care of, tank was full, all fees were explained in detail and the price was very fair. They made the process of my first car rental very easy. They also went above and beyond in their service, as I realized I’d left my wallet in the car after dropping it off, one gentleman went searching all of the vehicles in my make and model until my wallet was found. Thank you Thrifty.”
“Reserved through Costco rental, quick and easy! Reliable amazing car. The car had several dents, front, back and sides, really minute but I would recommend to take a video before driving off just in case something comes back to you. Safe travels!”
7AM - 12AM
600 Terminal Dr, Louisville
Car Rental
“Malaina was outstanding, and I felt completely taken care of throughout the process. Please recognize her excellent customer service skills—she was incredibly friendly and polite while answering all of our questions. I didn’t catch the name of the technician who checked in our vehicle upon return, but if Dollar can identify the woman who assisted us, I’d love for her to know how much we appreciated the helpful guidance she gave us in locating our airline. Thank you for being so thoughtful and courteous. ?
This was truly the best car rental experience I’ve ever had, and I look forward to choosing Dollar again for my future rental needs. Everything was so smooth from start to finish”
“Been renting here for over a year and have never had an issue. Mychael is to the point and gets things done. Cars are fine like everywhere else, sometimes their car delivery doesn’t happen until the morning which can be frustrating but I’ve ever had a bad experience.”
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“Rockstar-If you want true customer care, ask for Miss Nisha at Enterprise (off 10th St). After a freak accident, I was anxious, but Nisha’s kindness and patience put me at ease. She handled everything smoothly—including helping with a front-left tire low pressure issue—and even dealt with an upset customer before me with professionalism. Mandy from American Family Insurance recommended her, and I can confidently say she delivers—rare, rockstar service.”