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“I did get a new phone. It like so many other places only had one person working both times I have been there. And it takes a while to work with people getting a new phone. We didn’t have to wait but I saw a couple wait for a while and then leave. As a previous retail person m, I hate to see that.”
“Both of my experiences here have been great. One employee helped me upgrade my phones and the other employee helped y husband get his phone set up and they helped both of us get our numbers ported over to the new phones.”
“I'm a Verizon guy.... but a lady friend smashed her phone and needed help getting a new one. A very nice fellow named "Gene" treated her very well ! She got an upgrade, a new case & a tempered glass screen saver for about 160$ ! Anyway.... She loves the new phone!& I feel like a Superhero! Just saying.”
“Went in for an upgrade after my upgrade I had done over the phone was cancelled and the associate Felicia went above and beyond to help me get taken care of. I was able to get the phone I was wanting and on top of that we got to bundle up our home internet as well. Thanks for all your help Felicia you’re awesome! :)”
“Nick was the most helpful store associate I’ve ever had the pleasure of working with. Nick was knowledgeable, answered any questions I had, and made appropriate suggestions. Mick made my experience at Verizon a pleasure and I’m happy to return to the location in Jeffersonville Indiana and would recommend all of my family and friends to go there and ask for Nick.”
“Alexa was amazing! Super knowledgeable, accommodating, and helpful... She even stayed after her shift to help me update my plan and get a new phone. Need assistance from T-Mobile in Jeff, ask for Alexa!”
“Fantastic customer support! Wait time was long but not at the fault of the location, just very high volume of customers. Worked with Shelby on an issue and her patience and determination correcting the problem was fantastic! She was very knowledgeable and helpful during every step in completing the task. She was very thorough answering the questions and fixed the problem and even gave helpful suggestions. Thank you Shelby for your wonderful customer service and all the team members showing kindness and patience to every single customer issue during my time at the store!”
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“AJ is be the best I came in knowing exactly what I want and I got that from him within 30 minutes me and my kids were out of the store with exactly I was looking for”