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“The ladies in here were exceptional!! They went above and beyond to make sure the legal documents I needed to mail were taken care of. Helen, is the goat!! Her kindness is unmatched. There is much better service than the post office on W Broadway. This will be my post office going forward, I will pass all the ones I live near to get here.”
1 - 4PM 9:30AM - 12:30PM
6319 Upper River Rd, Harrods Creek
Post Offices
“The only post office location I'll use. I'll drive out of my way to use this location over the others in my area. The staff is super friendly and professional. All others pale in comparison.”
“I use this post office all the time. I consider it a hidden little gem. I never have to wait, the staff is usually teenagers that are very sweet and helpful, with a little encouragement. You may have to wait a minute or two, because they are also the service desk. It's super convenient and all my packages make it no issue. ?”
9:30AM - 4:30PM
757 E Lewis and Clark Pkwy Ste 814, Clarksville
Post Offices
“I've had nothing but good experiences with this post office. Are there lines sometimes? Sure. They move quickly, and the counter personnel are very accommodating and helpful. We just had a big snowstorm, and I saw the carrier stopping and getting out of the vehicle to reach mailboxes in the nearby neighborhood. They aren't required to scale mounds of snow and ice, but they did. Kudos and thank you for the extra effort.”
8:30AM - 4:30PM
2240 Taylorsville Rd Suite 1, Louisville
Post Offices
“Postal workers are unsung heroes. Literally every time I’m in here, someone is giving the person at the counter a hard time about something they’re unhappy about (something that is NOT the fault of the counter person), and the counter person is ALWAYS gracious, kind and patient. I would hate to have their job, and I’m so grateful they’re willing to do it. Thank you to everyone who works here at the Cherokee Branch?”
“My wife and I went in to apply for a passport and Milissa was great. Fully explained everything, did our photos, we signed and paid - all done in under half an hour. She even told us what to expect in the three mailings we’ll each receive and approximately when they’ll come.”
“They get 4 stars just for answering the phone, being polite and courteous, and HELPFUL, which is in stark contrast, completely opposite really, of the nearby New Albany branch, which will simply put you on hold for 5 minutes and then hang up, if they answer the phone at all. If I have outgoing mail of particular importance I always drive to this PO to drop it off, to make sure that it doesn't route thru the New Albany PO.”
“super nice & helpful staff! I came in after their walk-ins for passports ended thinking I had an appointment but unfortunately I did not. Despite this, the staff wasted no time allowing me to fill out an application and getting my application completed snd my picture taken very quickly! Wendy & Chapel were especially helpful, being very caring, polite, and helpful in answering any questions I had. I recommend this location to anyone needing passport services (but make an appointment if you can)”
“I ordered an expensive wallet for my son for Christmas. When tracking it, I noticed it stayed in Louisville's post office for two days and didn't move. I was worried that since it was a small package, it might have gotten lost in the millions of other packages. I called the USPS which led me through a very straight forward automated experience to file an inquiry. Within the hour a nice lady called me and said she was sure the package wasn't lost and that the USPS is literally working around the clock to be sure packages arrived on time for Christmas. She didn't make me feel obnoxious for filing an inquiry during Christmas time like she could have. Not only that, but she was right. The wallet got delivered within the next few days AND she called me to make sure I received it at 1:10pm when it was delivered. A lot of times the USPS does not receive the credit they're due. They work hard and I can't imagine the chaos they have to endure during the holidays (and all other times of year).. I was extremely impressed with the process and I appreciated the extra step that was taken to make sure I received what I paid for.”
“It was very busy, but the lady working at the desk was very friendly and efficient! It took us awhile to find (it’s in the back of the hardware store), but everything else was a breeze!”
“I had a really good experience here. There was no line and the employee was friendly and helped me choose the best method for shipping my package. He even used his own tape… Usually, I have to buy an overpriced roll if I forget to bring some. I was nervous because the only other reviews here didn’t seem promising.”
“This post office is hard to handle. You will be suprised at how much is management's fault as the mailmen are failing them constantly. They can do with a good hiring process instead of what?”
“It’s in “4th St Live” across from The Fudgery and Locos. It’s closer to Chipotle on 4th St than CVS. It’s inside the UBS bank building straight ahead in the lobby.”
8:30AM - 4:30PM
4772 Allmond Ave, Louisville
Post Offices
“This self-service station is everything!
Super quick and easy to print out a label and get the return label on my package. Staff was very helpful when I went in to make sure that I had everything I needed to ship my package.
Not busy at all for 11:30 AM on a Saturday. Will definitely come back to this location for all my USPS needs.”
“Dang people, tough crowd around here or what? I use this location all the time and no issues! In and out every time. Very friendly as well. Keep up the good work! I have another out going so I'll see you all soon.”
“I needed to stop at a location to verify my identity in person for a change of address (which I got an email that it was denied, despite me having a state issued ID), but the person at the Broadway location was super efficient and I was in and out in under 5 minutes. I would use this location again if I'm in that area.”
“I had the best experience at this post office. I am stationed overseas, as a civilian, and had mailed a rug to my parent's house in Louisville, thinking my parents could send it to me overseas. However, when I ordered the rug, I had not anticipated how heavy it was, so my father could not lift it to take it to the post office. They had to wait until I visited to rid themselves of the package. Finally, I returned to Louisville, where my father suggested taking the package to the Lydon Post Office because they were so helpful. I had to roll the box to the car and into the trunk. When I arrived at the post office, I asked if they had a dolly I could borrow. The postal clerk brought the dolly and then came outside to help me. I was so impressed because this was a problem I had created for myself. She then helped me lift it onto the counter. She was helpful and pleasant even though I had brought this heavy box to the post office that I could barely lift. I appreciated her attitude because I felt guilty about inflicting the rug on my parents, and she made me feel better because of her positive attitude and spirit. The carpet is now on its way. Just like my father, I would recommend this post office as well.”
“The postal lady I spoke to on the phone was very knowledgeable and helped to meet with every need I had. I would recommend this service to all my family friends and neighbors And she was very polite and understood my needs.”
“I have visited this location several times. The employees are always courteous and helpful. Today Donesha was exceptionally helpful. She was very focused in trying to help me resolve a package situation. I cannot express how grateful I am for her determination, kindness and compassion.”
“I really appreciate the job the clerks do. (Carriers, too.) Working for the USPS and with the public is stressful. (That's why it's called, going postal.) Anyway, over the years, I've learned to steer clear of the place on Saturdays or whenever else there'll be long lines. Kind of glad to see negative reviews here. Maybe these people will stay away!PS: An update. The hours here have become VERY spotty. Very unpredictable. If I had to do it over again, I'd rent a box at a more reliable branch.”
“Person was extremely helpful over the phone with helping set up a redelivery for a package I missed (I wasn't informed by the seller I would need to sign for it). And the delivery driver dropped it off the next day with no issues.”
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“I had a simple postage need- walked in with no envelope and part of address. The two clerks were nice, patient,laughed at my bad jokes and got my flyers in the mail. Cant ask for more.”