“So helpful with some car troubles multiple times now. They are transparent about the issue and about the cost to fix. My family and I will always come back for car troubles.”
“Incredible customer service from start to finish. Communicated regularly with updates and progress from start to finish. Handled the insurance company so I had to do very little. My car looked brand new when I picked it up!”
“My car broke down last month and was taken here, and I couldn't be happier with my experience. Great turnaround time, fantastic prices, and great customer service. I have some additional work needed and will return!”
“We have been coming here for all of our car-care needs for years! They are friendly, knowledgeable, and prompt. We truly appreciate having such a great local business to trust in.”
“Found our go to place!! Guys were absolutely great to work with. It was a big job and they kept us up to date on the progress. Very honest place. Don’t hesitate to use them. This was for a broke timing chain.”
“BOB IS THE BEST! I have a 1994 jag that runs fantastic because of IAG. He is extremely knowledgeable about foreign vehicles I never have to worry about being billed for unnecessary work. He is honest & let's me know exactly what my vehicle needs.”
“I recently purchased a Land Cruiser with the help sales specialist Chayse. Chayse was friendly, patient, professional, and had a great sense of humor. Would definitely recommend him to friends and family looking for a new vehicle. Thank you Chayse!”
“Vic is an honest, professional, and fair mechanic who has helped me and my family out for years. I would recommend his services to anyone looking for a trustworthy mechanic. His work is always done in a timely manner, and he takes the time to explain everything to me so I understand what needs to be done. I really appreciate the quality and honesty he brings to every job.”
“If I could give this guy 10 stars, I would, Super quick, Had my driveshaft done within an hour, Quality work! Good prices. Super nice as well and very Educational. Thank you again”
“Great service, from scheduling an inspection to service and repairs to my new tires. My vehicle is back on the road. Feels like new. The front desk helped me lock on a loaner vehicle, so that I wouldn’t miss my appointment. Thanks for the outstanding service!”
“Tom at Car Tunes is the most honest, trustworthy mechanic we know. I cannot say enough how highly I recommend him. I have an older van that I am trying to get to 200000 miles. Tom has done repairs from a tune up so we were able to get to Tennessee and back with no problems to replacing a bad windshield wiper motor and fixing a window that wouldn't move.As a woman. I appreciate not being talked down to. Tom knows I have some repair knowledge and speaks to me with respect.”
“John is the best mechanic to work with! He is honest, fair pricing, and just a great person to work with. 10/10 would recommend anyone to get oil changes, new tires, or anything else involving your car to work with John!”
“Just wanted to take a minute to acknowledge Mike Carpenter and Team Toyota parts department for their exceptional customer service! Their professionalism and knowledge of the automotive industry has been a major asset to Verduin Automotive for the last 11 years! They are with no question the BEST vender we currently do business with! Thank you for all you guys do for us, we really appreciate it!”
“Took a used car to Dan for inspection. He was knowledgeable, personable, and gave me the play by play while letting me walk around and inspect the car with him. Gave me the necessary info to bargain at the dealership.”
“We’ve been using Little’s Automotive for all of our fleet vehicles and they’ve been nothing but solid. As a business, having our trucks down isn’t really an option. Anytime something comes up, we bring it in and they get it handled fast. No runaround, no dragging things out, just straightforward service and back on the road. They’ve been a big part of keeping our operation running smoothly and that reliability goes a long way for us. If you need a shop you can trust, this is our go to.”
“Dave did a great job. I had a major job with insurance and a rental car involved. He experienced a lot of delays with back ordering on parts and other items that delayed the completion, but he and the shop communicated with me and the insurance company. In the end, the work was great and he went above and beyond on a few extra details. There was a minor issue after I picked up my vehicle that he promptly fixed the next day. He is not finished until you are satisfied. Thank you!”
“We are extremely happy with the repair work performed on our 2014 Honda Odyssey. Pricing was very fair and Customer Service was great— Gerald in particular was wonderful to work and kept us updated as needed. The work was completed on time and delivered as promised.”
“Been going there several years. People there are nice people. BUT! There's one older man that's there that's usually rude to other customers and to day it was my turn. He complained that it was to hot and I should come when it was cooler out. At first I thought he was joking but realized soon that he wasn't. Just being a JERK as always”
“I strongly recommend GB Transmission for Muffler and Exhaust work. I just happened by this shop in a pinch. George is very professional, thorough, knowledgeable and courteous in regards to his business. He even goes the EXTRA mile and noticed and informed me of other issues with my car and made suggestions for future service. Plus his prices are fair and reasonable.”
“As we all know, dealing with insurance companies can be very stressful. I had the pleasure of working with Steven hand and hand to get my car properly repaired. Steve is truly a gem and he that's pride into taking care of his clients and their vehicles. The team did great work on my car and Joey at the front desk was a pleasure to work with as well. This is not an easy process when dealing with collisions, but if you request to speak to Steve, and or Joey I'm sure they can help you get everything you need out of your service.”
“I had a good experience. Nobody would even consider doing a wheel alignment on my Tesla Model 3, but these guys know what they are doing and were able to take care of it no problem.”
“My first time here and I love it! Jordan allowed me to come in a try the place out and I’m going to have to get a membership now. Also recommending to family and friends as well!”
“I recently went in to have my Lux application done on my new Mercedes.Every time that I go to Napleton, they are SO helpful. I pulled up in front and was looking at my phone. I was aware that someone had pulled up next to me and gone inside. It was Pete Fonfara. He came back out and started backing out. Then, he pulled back in next to me and got my attention. Pete asked if I was there for service and I said yes. He said follow me! So I drove around to where he took me and pulled in.Pete took me in and handed me over to Brandon Lopez. I had an important appointment that I had to attend, so I needed to have a vehicle. To say that they are stretched on availability of loaner and courtesy cars is an understatement. However, Roger Buss, Tony Turco and Brandon Lopez totally went out of their way to ensure I had a way to get to my appointment.I just cannot say enough about how great this group is! I appreciate them all. Thank you again, Napleton, for a great experience!Service: Auto detailing”
“Friendly, straight to the point and customer centric service. Great experience buying my new Nissan @ Stapleton.Keith was the person who helped through the process and I couldn't be happier.”
“Great mechanical service and customer service! Rod takes care of our vehicles from headlight replacement, engine light on, new tires and many other needs that was necessary. We trust Rod to get it right the first time! A little pricey for labor cost! ? Rod did you receive the hood felt cover for the pathfinder?”
“The team at Gerber in Schererville was top notch, very professional! Riki Diaz handled my estimate and Joanne Buus handled the administrative end of things…both were very communicative and responsive to any questions I had throughout the process! They are an asset to the team!”
“Emma Q is a car enthusiast and she was fabulous to work with. In fact, the entire team treated us very kindly and with the utmost professionalism. Thanks again to Ed in the the service department as well, who took great care to ensure we had a trustworthy vehicle to drive home! However, I would highly recommend securing your financing elsewhere. Even with a credit score over 850 and cash to pay over half the car’s value, the best their finance department could do was 7.8%, on a car still under warranty. Overall, it was a good experience.”
“Came in looking for B&M shifter cable and exhaust gasket...I didn't have much knowledge of what I was looking for as this was my first old school car...Carol went ABOVE and BEYOND with phone calls and internet search until she found the gaskets I needed for my LS1 swapped Monte Carlo SS”
“I had a tire emergency thank God I was right next door from my Tire shop that I get all my tires from and thank God I did have the warranty that save me from having to buy a new tire. The Customer Service is always the best everyone is treated with respect . Thank you for a awesome company in my community ❤️”
“Parts Department: I just wanted to pay a compliment regarding your parts department. I was working with both Mike and Scott and I have to say they were the most helpful and peasant people I believe I have ever done business with. I will also add that Sophia in the cashiers office was very nice as well. Kudos!”
Fix Auto USA opened its 200th location in Palm Desert South, California, Body Shop Business reported. An impressive achievement for the company started just over a decade ago. "I'm honored to be the 200th Fix Auto USA location," said Arroyo. "I joined the network in 2014 and haven't looked back. This network has given me so much, and I can't wait to continue building my business and representing the brand."