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“Taking a moment out of my day to leave a review after recalling the pleasant experience I had picking up a package I had kept at this location recently. The staff person had a line nearly at the door and he managed to serve every single customer with a great attitude and in a timely manner. This was a valuable package I was receiving and it’s such peace of mind to be able to confidently direct my deliveries to this store. I did not catch the employees name, but he had long hair and glasses and was a delight amongst all customers.”
“The UPS Store at 134 W Market St, downtown Indianapolis has the best customer service. I have used another downtown Indianapolis shipping service, no comparison. The representatives Kaye and Nichole are knowledgeable, efficient and friendly.”
“The personal attention that Sean Showed me not only was professional, but he knew exactly what he was doing. What I needed was quite a few things and he helped me accomplish all of them with no hesitation, no heavy breathing, no weird looks or stares And that was worth my way in gold!!!”
“John and his staff make this the best one stop shop for all of your mailing, shipping, printing and copying needs. I personally utilize the printing and copying services the most. I email my design and they let me know as soon as its ready for pick up. I do signs, posters, name badges and everything I between. They also handle all of my shipping needs and depending on what it is I often just let them handle the packaging. They also handle all my ATT returns and Amazon returns. The customer service is top notch and the products are perfect!”
“Our UPS driver failed to show up for our normal business pick-up so I had to bring 18 boxes to the UPS store for shipping. I backed in at the Nora (Indianapolis) branch and let the team (Jeff & Parker) know that I'd be bringing in a large number of boxes. Before I knew it they were out at my vehicle assisting me bringing in the boxes. This is by far amazing, exemplary customer service and I thank both gentlemen for helping me is such a way.”
“I was in and out in less than ten minutes. They got the best packaging option for me to return some yarn inexpensively. The total cost was much less than I expected, and the guys working here are super helpful and kind.”
“Shilah was super helpful! Very polite and excellent customer service! She helped me print labels from my phone to return my Amazon items. I will definitely be back to see her!”
“Dakota was really quick to help me. I'm not computer or phone savvy and had something important I needed printed
She showed me how to do the whole process on my phone. She was so polite and understanding as she explained things to me
What a great employee you have here at the Brownsburg UPS!!! :)”
“I recently had a need for poster boards (18 inches x 24 inches) from photographs. My previous experience with dealing with the UPS store in Avon has always been excellent. My current experience has been no exception. Brittney the store manager was very helpful and expedited the posters for me.”
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“The manager and the owner are both great people! Super friendly and very helpful. They even went above and beyond getting me a refund for a package I sent that did not show up on time. Best shipping store I've been to!!! ?”