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“I’ve shipped out a couple of my books here, never had any issues!As it is, directly from their site:Small businesses are the cornerstone of the global economy, and UPS is committed to supporting their growth and shared success. Our second annual survey of small and medium-sized businesses (SMBs) asked more than 4,700 owners in 12 countries what makes their companies resilient – and what challenges still stand in their way.”
“I ship a lot of packages for work and this broad ripple location is the best UPS location I’ve been to. David, Jeffrey, and Aritha go above and beyond to make their customers feel welcome. Exceptional customer service.”
“Liam stayed after hours to help me and did an AMAZING JOB!!!! It was pandemonium in there at the hour of 5pm, and Liam was alone with zero anyone to help, and KILLED IT!!!! UPS OWES THIS PERSON A RAISE FOR REAL!!! #recognizeloyaltyandtalent”
“Excellent customer service from the store manager, Janell. Thank you !! I went during the day and during the week. There was no waiting. Very helpful and at a great price. Thank you.”
“Nora UPS is awesome! They are caring, friendly and have amazing attitudes. Jeff is my favorite and always goes above and beyond. Keep doing what you're doing!”
“I returned two Amazon packages, and the service was very quick. I wanna say that I was only in and out by two minutes tops. However, I wish the workers spoke a bit more as when they handed me my receipt I was a bit confused at first”
“I’ve used this UPS store for years. The people are always friendly and grab my packages when I come in, even if they are helping someone else. This is important as there is street parking only.”
“This store is super-efficient and speedy. It is busy because of its prime location, but Amazon returns are super fast and easy here. It gets crazy around major holidays like Christmas, but who doesn't? Overall, the staff is professional, competent, and prompt. I come early and there's rarely a wait more than 2 minutes.”
“I had called before b/c I wanted to verify that they're able to print my return label - no answer. I walked in, wasn't greeted, so I walked over to the gentleman getting a shipment ready and asked him if I provide a box, would they be willing to tape it and if they're able to print a label. He said yes, as long as it's not a lot of tape and that printing is $2.25. I was in and out within 5 minutes but for a piece of paper, it's $2.25, the ink is $.19. I'm just shocked. Of course I paid, I want to return the item but what a robbery. $2.45 in total (tax .1) for a return label...I knew I should have run to the library but it's farther!”
8AM - 5:30PM
10095 Bradford Rd, Plainfield
Mailbox Centers
“This place is fine but UPS couldn't help me. My wife ordered something and it was shipped to an auto parts store on the south side of Indy. No idea why. She had no reason why thebitem didn't get shipped to our house. We have deliveries all the time from UPS.”
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“I always have a great experience with this UPS store, but today was especially good, they were understaffed and VERY busy but remained chipper and very willing to help in any and all ways possible! & they were going through a remodel so their store was a little out of organizing.”