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“I will drive out of my way to come to this location because the customer service is unmatched. Even when helping with 10+ packages at a time, they’re kind & helpful. Tyreece is the best! Thank you, UPS.”
“I had a great experience at this UPS location.
The store was very busy when I visited, but the staff handled everything very professionally. I had to wait for my notary service, but they sincerely apologized for the delay and did not charge me because of the wait, which I really appreciated.
I would highly recommend this location for shipping, notary, and other admin services. Thank you to the team for the excellent service.”
“Entering the establishment, the store first of all smelled, good and the employees work looked very welcoming, which is hard to find in this world we live in where everyone seems to be upset and mad at the world. It’s nice to be able to walk into an establishment and see friendly faces. Keep up the good work. Thank you.”
“Our UPS driver failed to show up for our normal business pick-up so I had to bring 18 boxes to the UPS store for shipping. I backed in at the Nora (Indianapolis) branch and let the team (Jeff & Parker) know that I'd be bringing in a large number of boxes. Before I knew it they were out at my vehicle assisting me bringing in the boxes. This is by far amazing, exemplary customer service and I thank both gentlemen for helping me is such a way.”
“John and his staff make this the best one stop shop for all of your mailing, shipping, printing and copying needs. I personally utilize the printing and copying services the most. I email my design and they let me know as soon as its ready for pick up. I do signs, posters, name badges and everything I between. They also handle all of my shipping needs and depending on what it is I often just let them handle the packaging. They also handle all my ATT returns and Amazon returns. The customer service is top notch and the products are perfect!”
“I always have a great experience here. Today Ashley and her coworker (I wish I caught his name) were friendly and hilarious AND got me through several returns super fast.”
“I’ve visited this location many times for Amazon returns, fax services, and shipping packages. The staff is consistently friendly, welcoming, and efficient. Service is always quick, and I’ve never experienced a long wait. Every visit has been pleasant, and I truly appreciate the excellent customer service. I highly recommend this location.”
“Dakota was really quick to help me. I'm not computer or phone savvy and had something important I needed printed
She showed me how to do the whole process on my phone. She was so polite and understanding as she explained things to me
What a great employee you have here at the Brownsburg UPS!!! :)”
“I came in to drop off Amazon returns. I was in and out in about 1 minutes. I sent her the email with my return slip, she printed it without making me pay for the pri ted page, scanned my package and sent me son my way.”
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“The manager and the owner are both great people! Super friendly and very helpful. They even went above and beyond getting me a refund for a package I sent that did not show up on time. Best shipping store I've been to!!! ?”