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“I have been a customer of Star Financial for years and it’s because I have always been treated as a valued customer whichever branch I go into. Your tellers are always courteous and professional.”
“STAR Financial Bank has exceeded by expectations...from genuine, friendly service to the best hours for walk-in/lobby service. I am very happy that I've opened an account with STAR. THANK YOU!”
“I brought a friend, Jayne Poland, who can no longer drive, to the Broadway location today to pay her credit card.
She does not do the internet but asked I leave a review for her.
Lindsay Haney waited on her in the drive thru. Lindsay explained to her that her savings was dormat and if she didn't do some kind of transaction she would be charged a fee.
Jayne kept carrying on how much she appreciated Lindsay telling her and she made a $10 deposit
Jayne said in all these years, no one has ever told her that and she thought Lindsay's customer service skills were 200%.
She wanted Prime to know what a valuable and caring employee Lindsay Haney is to Prime Trust.”
9AM - 5PM
4501 S Delaware Dr, Muncie
Banks
“Megan helps me with all of question I ask her she.she really knows what say to you and tells you what's to been with your account she really knows her job and think you for all of your help”
“I have been a customer of Star Bank for over 20 years.and very pleased with them. I have never had a problem or disagreement in all these years! Very pleasant bank associate and very efficient with my every need. Their whole operation is tops in my opinion!”
“Very friendly staff that get to know you by your name. Will go the extra mile to help you or or help you find the answer to your needs or questions. We have been members for 15 plus years and very happy. Worth the extra drive out on Wheeling to bank.”
“The branch manager, Nathaniel, was extremely accommodating and even stayed after closing to help us finish our banking. The entire team has been there for an average of 20 years and it shows. Great customer service and always greeted with a smile.”
“We have been members of this branch for many years we went to change a personal loan from another company over with prime trust with the rest of our car loans. Ewa was super helpful and kind. She made the process super easy and seamless. I would recommend her services to anyone.”
“Erin & Ashley are the most patient, helpful and attentive bankers I’ve ever dealt with. Even when the line started to pile up behind, and only the 2 of them working, they helped figure out a complex task and didn’t make me feel rushed. They took the time to make sure I fully understood the problem and we got it fixed after a few minutes. Those in line were not happy, that I had apparently used more than my fair share of time at the teller station. They can keep trying to rush these employees who are handling YOUR money. But don’t come back in demanding to Speak to a manager because your transaction wasn’t done right because you were rushing them.”
“A shout out to Jasmine Jones! Most helpful financial advice (and life) that I’ve heard in a long time. In this upside down world it was a breath of fresh air. She is truly wise. God bless you Mrs. Jones (:”
“All of the workers are amazing people we have all grown to be friends and they are extremely talented and helpful!! Also They help cheer others up with encouraging words and advice!”
“My dad just moved and it has been a struggle helping him take care of his finances. Erin helped on the phone and in branch and was able to help resolve some issues for us. She was amazing; so as the Teller who helped me as well. Great customer service!”
“The staff at First Merchants Bank in downtown Muncie IN go out of there way to make sure I'm a satisfied customer. Michael the teller is the best! Brennan is s super senior financial advisor and Laura is a fabulous banking center manager.”
“The tellers here are the best! The friendliest bank staff I've ever met. I come in roughly 5-6 days a week for work and they are always so kind. I look forward to going here every time because I know it will be a fast, pleasant experience!”
“Great local credit union with great products and service! Don't pay attention to older negative reviews, they are just a result of all the growing pains that they have since ironed out!”
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“I absolutely love Northwest branch in Yorktown. They've been so helpful to me since I opened my account about 6 or 7 months ago. The staff are so kind and always willing to answer any questions I may have.”