“I love the changeover to T-Mobile at this location! I will now not have to travel all the way to Ankeny to get help with my T-Mobile phone. The other old location across the street was very poor. Never had a good experience there. But this new location is great!”
“Jay was so helpful, friendly and patient! He helped me not just get restarted on a new phone after mine crashed but also took the time to teach me things I just didn’t know how to do! Well done, Jay!”
“Got set up with AT&T today, done in about ten minutes with a new phone number and all my questions answered 👍 Thank you so much to Nick and Kyle for the kind, expedient, and knowledgeable help. Very appreciated after a stressful few days with my old carrier. Keep it up guys!”
“Called the store and spoke with Jordan. Wasn’t able to get a critical alert box off my friends iPhone unable to select any options on the screen. We had been trying all day and he helped us in 2 minutes over the phone. Favorite person today thank you Jordan!!!!”
“I've been with US Cell since '99...I've dealt with several different stores over the years. We've all had our dealings with US Cell over the years (yes, you, too) and sometimes they aren't all pleasant experiences. Happened to be in the big city today (70 miles away from my home) and decided that today was the day that I was finally going to upgrade my phone so US Cell and T-Mobile would stop sending me letters and texts telling me I needed to upgrade.
I have never been in this store before, I'm not sure why I even picked this store instead of the more popular ones, but I checked reviews and thought I'd like this one. Gotta say...I was verrry satisfed with my experience. Jennie took care of everything, showed me the new phones, explained everything perfectly and was even able to transfer over all my shtuff from my old Cat S62. I even let Jennie sell me almost everything she recommended...I did spend more than I expected and more than I wanted to, but I can honestly say that the great experience that I had in this store was worth every penny.”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“I had an exceptional experience at Cricket Wireless. I was encountering issues with my work phone and urgently required a temporary replacement. Despite being the only associate in the store, Vanessa provided outstanding assistance. She managed to address my needs thoroughly, even as the phone continued ringing and additional customers arrived. Vanessa went above and beyond to ensure I stayed within my budget while resolving my concerns. I highly recommend her to anyone seeking excellent service. I strongly suggest she be considered for a raise or a higher position.”
“Very Courteous and Kind to me and he was knowledgeable about what he was doing and it showed! He has a great sense of understanding of what I was talking about and how to handle the situation and how to deal with it in a positive & Respectful manner!! I Was Very Impressed by his honesty and his Willingness to help & to Listen to me even though I didn’t have near the same level of knowledge as him but he never seemed to let my lack of knowledge interfere with his ability to communicate and understand what I needed done. He is A Very Kind, Honest and Sincere Guy and I enjoyed his Professionalism at his service and always being very nice and respectful and honest and kind!! Sandra L Kling”