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“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“Exceptional customer service, went in to upgrade my phone and was quickly greeted by Nate who was extremely personable, patient, and helpful. He gave great advice on accessories and services and put the work in to find every way to save on the transaction he mentioned the home internet which he couldn’t have had better timing because I have been wanting to switch from my current provider to something new and now that problem is solved, you will not be disappointed if you go to this location”
“Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“I had an excellent experience at the AT&T store on Merle hay Road if you ever need anything in your AT&T, please go there and ask for Diego. He is one knowledgeable young man. he helped me with everything I needed even explained some things to me that I didn’t understand went over even the fact that they carry in-home Internet now that’s not interruptible. It’s a wonderful store now that he’s there again ask for Diego he’s excellent.”
“I had an exceptional experience at Cricket Wireless. I was encountering issues with my work phone and urgently required a temporary replacement. Despite being the only associate in the store, Vanessa provided outstanding assistance. She managed to address my needs thoroughly, even as the phone continued ringing and additional customers arrived. Vanessa went above and beyond to ensure I stayed within my budget while resolving my concerns. I highly recommend her to anyone seeking excellent service. I strongly suggest she be considered for a raise or a higher position.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“I live in Iowa and pay for my parents phones in Arkansas. It is very inconvenient for me. Most temporary passwords and/or pins are texted to their Arkansas phones, not mine. They are 80yo. They get confused easily. This was the ONLY store in the Des Moines area that answered my phone call and tried to help me. If you're going to a Cricket store, I recommend you go see these ladies. JESS and her staff care!”
“Outstanding service by Crystal. Took the time to make sure everything was set up properly before I left the store. Actually was working on two customers at the same time and I can't say you will see that at Verizon. She didn't try to shove unnecessary accessories at me like Verizon. Thanks to her I am good to go and enjoy the rest of my day.”
“I absolutely love coming to this Cricket Location I have fantastic rapport with the guy that works at this location. He is nothing but respectable and is always willing to help me with all my needs. I have never had a bad experience coming to this location. Ira is fantastic employee and does an amazing job and I'm glad to someone who is attentive to everything he does. Great listener and very helpful.”
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“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”