The AT&T Store in Ames is known for its friendly and helpful service. Customers appreciate the welcoming atmosphere and the patience of staff members like Dayton and Cory. Dayton, in particular, goes beyond expectations to assist customers, whether it’s fixing screen protectors or providing personalized help. He is described as an excellent salesman and store manager who truly cares about customers. Cory is also highly praised for his quick and professional assistance, especially when dealing with complex issues such as transferring numbers or resolving problems involving stolen phones. Customers have noted that they often save money by visiting this store, as the staff avoids long waits and unnecessary up-selling common in other stores. The store offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans. These include no-contract prepaid options and unlimited data plans that come with nationwide 5G service at no extra cost. Overall, the store provides a positive experience for those seeking reliable support and a variety of device and plan options.
They helped us right away. Solved our problem, and off we went.
February 2024
I had a great experience recently at this location. The young man that took care of me was very friendly and helpful. Answered all my questions and made my experience pleasant and easy.
January 2024
Dayten was very patient and helpful during our visit! He put screen protectors on our phones, and when we noticed bubbles he fixed them for us, even putting a new one on for my sister when it couldn’t be fixed otherwise. Great experience!
