“They have a surprising amount of items on hand. Several times I thought i would need to have something shipped in only to find it on thier shelf. Always worth a call”
“A plethora of tools, power tools, and various hardware items from bungee cords to portable generators. Great location. Plenty of parking. Prices are reasonable. Store seemed a bit understaffed. I saw no employees other than the guy at the register.”
“Shopping at Menards in Ames is consistently a smooth experience. The store layout makes it easy to maneuver, even during busy hours, and they always have good deals that make projects more affordable. The staff are friendly and helpful, quick to point you in the right direction or answer questions without any hassle. Checkout is a breeze thanks to their easy check‑out system, which keeps the whole trip efficient from start to finish.”
10AM - 2PM
615 24th St, Ames
Hardware Stores
“Stopped in after church Sunday morning to see it they had fuel line for weedwacker. Local big box store did not. Lots of folks working at store eager to assist. I got my fuel line and went to check out. Lady in front of me was getting a key cut. I asked if they could cut a key for my 2010 Scion. They could. Local Big Box store could not and local dealer wanted $20 for a key. This is a standard key without a chip. Ace cut me key for $2.99. Great service and great value! I note they are now a Stihl Dealer so I have another reason to stop. I will be back!”
6:00 AM - 9:00 PM
120 Airport Rd, Ames
Hardware Stores
“I ordered almost $2000 of ceramic tile on 1-25-24 at the Ames store. I was truly amazed at the customer service offered from both Bruce & Alec (store associates). They answered every question to the best of their ability and if they didn't know the answer, they knew how to find it. The variety of tile to choose from was overwhelming and no way would I have figured it out without their assistance. The only hitch in working with Lowes was trying to do a survey online to give both of these people credit for all of their help. For some reason my receipt did not have the ID# required to fill out the survey. Thank you Bruce & Alec!!”
“Doug was a great help to us picking out a weed whacker and answering our questions and then the next day finding a replacement bulb for our freezer and the correct gas for said weed whacked. Excellent customer service, Doug. We were happy with each visit.”
“I had won a $5.00 gift certificate from completing NIELSEN TV SURVEY. they gave us choices where: i chose ACE!
i went to use that today from my iphone could NOT find it anywhere.
clerk was so patient with me; sorry i don't remember his name!
he waited on other customers from the other cash register while i looked for the email showing $5.00 certificate.
that was great customer service and not making me feel bad for not having it ready ahead of time.
ace has ALWAYS had wonderful employees who VOLUNTARILY ask us if we need help in finding what we need!! way to go ;)”