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“Usually only one or two employees present so there can be a wait, but the people in this store are ON POINT. They solve problems and get things done. They are sharp, personable, polite, knowledgable and professional. In short, they know their business and are good at it. The store itself is situated oddly and parking can be an issue, but that is the only downside.”
“Rogelio is the best! They need to pay this man more money. He not only found the root of my complicated cable issue but he also replaced the splitter and ensured that every aspect of my digital cable was up to par. Will turn to 5 star when they give this man a raise or another company poaches him for his expertise”
“Johnathan was helpful the other day. It was just before close and he was the only one working and he worked hard to resolve my data service issue. If you need a reason to switch to T-Mobile, a good one is the service in the retail locations. Yes you may have to wait but the staff are helpful.”
“The manager at this location is exceptional. Tre is highly intelligent and genuinely knowledgeable about everything US cellular. Highly recommend this store. 10/10”
“Blaine and Andrew were extremely helpful when I encountered issues transferring from another phone company. They stayed after hours to assist me while we were on the phone with customer support for almost two hours, trying to figure out why my phone couldn't port into T-Mobile. These guys are fantastic, and I highly recommend them to anyone in need of assistance.”
“Aiden has gone above and beyond to help me on 2 separate occasions. He was patient, kind, and gets the job done. As someone who is not tech savvy, I would highly recommend visiting this location and seeing Aiden. I am extremely satisfied with the service I received!”
“Internet is pretty good however their customer service is phenomenal, was on the phone with a CSR named Zach for like 40 minutes as we battled against Amazon prime video, even after amazon hung up on us 3 times. He was helpful and human. Get this man a raise.”
12:30 - 5PM 8 - 11:30AM
225 S Dayton Ave, Ames
Internet Service Providers
“I was returning 5 pieces of equipment basically it was scan and go. I understand that it is very important to keep copies of your receipt. I am told that mediacom multiple times has contested full returns of equipment.”
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“Tre was very helpful and knowledgeable. He gave us options and spent time with us which we really appreciated. We had considered trying a different carrier, but will stay with US Cellular because of the great service we received. Thank you Tre!”