ICS Advanced Technologies
Internet Service ProvidersHours:
235 Alexander Ave, Ames IA 50010 Hours
About ICS Advanced Technologies
ICS Advanced Technologies is highly praised for its excellent customer service and technical expertise. Customers appreciate the friendly and professional support team, including technicians who guide them through troubleshooting and resolve issues efficiently. Rogelio, in particular, is frequently mentioned for his outstanding skills, quick problem-solving, and willingness to go above and beyond, from fixing complicated cable problems to improving internet speed from 100 Mbps to nearly 1 Gbps. The company is reliable, with appointments scheduled and kept, and staff who work well together to reestablish internet connections and assist with device setup. Overall, ICS Advanced Technologies provides helpful, knowledgeable, and attentive service that consistently meets customer needs and exceeds expectations.
Most Recent Reviews
March 2024
Got the job done and was very open and communicative! Well done!
February 2024
Rogelio is the best! They need to pay this man more money. He not only found the root of my complicated cable issue but he also replaced the splitter and ensured that every aspect of my digital cable was up to par. Will turn to 5 star when they give this man a raise or another company poaches him for his expertise
September 2023
ICS has been my internet service provider since I moved to North Carolina. Every time I have had ANY issue or question that I needed answered, the technical support team (most recently, Gavin and NoVice) have been AMAZING.They are friendly and guide me through troubleshooting and resolution efficiently every time.
More Comments(61)
Other Information
Services: Home Automation Systems, Audio-Visual Equipment Repair
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