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“A gentleman named John was patient and very helpful. So much so, i felt compelled to buy him lunch for his troubles. A very thoughtful meticulous man. This company should be greatly appreciative to have as an employee. Thanks john. You're the best.”
“My husband and I stopped in to check out options while considering a new cellular provider. We worked with Marlene. She took all the time we needed and we went home with a new plan and phones. They were busy while we were there and yet we didn't feel rushed.
Would absolutely recommend stopping by and checking them out.”
“My wife and I came in and got thee new phones and home internet this morning. A friend also came in with us and got a new phone. We were helped by Taylor who displayed the best customer service any of us have ever experienced. Carrie also assisted as we had so many new phones to set up and transfer contacts ect... They were both friendly and knowledgeable and made this experience painless.”
“We really appreciated the great service - before and after the activation of our Dish account. Josh thoroughly explained the Dish features and personally did the install. We had our new service up in less than a day. We love Dish Network and Same Day Satellites”
“David at the Waterloo store was so fantastic working with me and my senior parents to get my Mom a new phone after hers was inoperable. He was so patient and made the whole experience easy and pleasant. Thank you, David, I hope Verizon gives you the recognition for exceptional service you deserve!”
“Had our router get popped by lightning in the storm last night. Walked in this morning, no line exchanged the router. In and out in like 7 minutes. Associate was helpful and friendly.”
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“Brad is better than excellent. His boss, Corina is here and I spoke with her about how well Brad jumps from customer to customer and keeps an eye on his other employees at the same time. I told Corina he deserves a raise. He did a wonderful job helping me today.”