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“A gentleman named John was patient and very helpful. So much so, i felt compelled to buy him lunch for his troubles. A very thoughtful meticulous man. This company should be greatly appreciative to have as an employee. Thanks john. You're the best.”
“My husband and I stopped in to check out options while considering a new cellular provider. We worked with Marlene. She took all the time we needed and we went home with a new plan and phones. They were busy while we were there and yet we didn't feel rushed.
Would absolutely recommend stopping by and checking them out.”
“Todd is the BEST!! Upgraded two phones from android to iPhone. He was very patient and not pushy at all. He explained everything very well. Todd is an excellent employee. We appreciated his expertise and kindness.”
“We really appreciated the great service - before and after the activation of our Dish account. Josh thoroughly explained the Dish features and personally did the install. We had our new service up in less than a day. We love Dish Network and Same Day Satellites”
“David at the Waterloo store was so fantastic working with me and my senior parents to get my Mom a new phone after hers was inoperable. He was so patient and made the whole experience easy and pleasant. Thank you, David, I hope Verizon gives you the recognition for exceptional service you deserve!”
“Had our router get popped by lightning in the storm last night. Walked in this morning, no line exchanged the router. In and out in like 7 minutes. Associate was helpful and friendly.”
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“GREAT SERVICE TODAY! I hate dealing with cell stuff, it’s worse than buying a car and since the US Cellular transition to T-Mobile it’s been a joke! Failed online chats, calls, etc. The gal with the black and white hair (I didn’t get her name), went absolutely above and beyond! She offered to help! :) Very helpful, quick, and professional. Thank you so much to the store in Cedar Falls (Viking Rd), Iowa.”