Car Rental in Cedar Rapids, IA

“I had a situation renting a car from these guys. A miscommunication was the issue. The owner was amazing! He’d called me and we settled the situation.
Being in the service industry this is crucial for good business.
We need to support small business in our area. Seriously, these guys will take care of you!!”

“This past fall my vehicle was totaled in a car accident. Without any hesitation I chose Cassill Collision Center, despite it being out of the responsible parties insurance network, to do the damage assessment. I received outstanding customer service. Onna got me into a rental the same day, took the time to explain the entire process and answered my many questions, and she even printed my kids multiple coloring pages to keep them busy while we took care of the car stuff. Derek did a great job communicating and keeping my updated on the progress and process. When the responsible parties Insurance company recieved the final assessment from Cassill, the insurance adjuster told me that it was the most thorough, detailed, and organized assessment that he had seen in his 16+ years of working in Insurance. My car was deemed a total loss. Onna, Derek, and the team at Cassill Collision Center was phenomenal at ensuring that I was well taken care of and they all worked around my schedule as a single parent while navigating this nightmare of a situation. When it came time to turn in the rental and start looking for a new vehicle I hopped on over to Cassill Motors. I've heard great things about all the staff, but Krissi is a name I have heard repeatedly in several circles. She has a reputation for being incredibly knowledgeable, friendly, transparent, genuine, and committed to finding something that works for each individual. As a single mom, I didn't want to be pressured into spending outside of my budget and I wanted someone who would meet me where I was at and help advocate for me, and that's exactly what Krissi did. Krissi helped me find a safe, reliable car for me and my two kids, well within my budget the same day. I was able to turn in the rental vehicle I was using from Cassill Collision Center when I purchased my new car from Krissi. I had my two young kiddos with me in for the entire process, and Krissi went above and beyond, as well as the rest of the incredible crew at Cassill, to make us all feel welcomed, taken care of, and valued. Krissi had crafts for my kids, the staff turned on some shows for them to watch in their incredibly convenient playroom, we ate our McDonald's lunch in their dining area, and when it was time to go, they sent us with goodie bags, freshly popped popcorn and balloons and a lot of reassurance to reach out if we needed anything at all. Crystal made all the paperwork and payment process painless and easy. She was so incredibly organized and did a great job explaining the whole process. Krissi reached out and checked in within the week after we purchased and has been great at answering my questions when they've popped up. I cannot express it enough how Krissi and the staff at Cassill Motors and Cassill Collision Center took one of the most stressful events and made it into such a positive expierence. You simply cannot and will not find better customer service. At Cassill, as cheesy as it sounds, treat you like they would treat their most precious loved ones.”

“I used this company for transportation to my son's graduation ceremony. They were on time, the driver, Bill, was courteous, friendly, professional, and careful. I have utilized other transportation companies and Special K's is the only one that was capable, and willing to transport me, and my bariatric, wide, power wheelchair. The other companies did not have lifts, only ramps, or did not want to deal with a bariatric patient in a power wheelchair.I am thankful for Special K's.”

“Cassil Motor Rentals in Cedar Rapids needs a SHOUT OUT for superior customer service, great pricing and nice car to drive! Did I mention how awesome they are?!!!”

“Very pleasant experience. Easy rental procedure and friendly helpful staff. Excellent quality rental vehicle. Easy return process. Flexible and easy to modify rental agreement.”

“CID National Car rental is wonderful. Its always so easy to rent through them. The cars are always clean. The desk staff is so friendly and accommodating. I will always use National when traveling through Cedar Rapids!”

“Rent-A-Center Southwest Edgewood road. Is bar none the place to get your washers or dryers or appliances! When was the last time you had to find and purchasing an appliance?
Sunshine and her crew are bar none! If you want a fun relaxing time picking out your appliances? You have to go to Rent-A-Center Southwest cedar Rapids and Edgewood road! These people break the mole when it comes to customer service relationships! I would even go on a limb to state that I guarantee 100% you'll be satisfied! I am also not getting paid for this review whatsoever! I also do not know one single soul at Rent-A-Center.
I have called numerous appliance store rental places in cedar rapids. I just wish I would have started with Rent-A-Center on the southwest of Edgewood road first!”

“I bought a car here a few weeks ago and I am so happy they were recommended to me. Dan was so helpful and very honest. He very clear and honest on my options and their prices. I needed to go back the next day to drop the old car manual off and ask about something on the new car. Everyone was extremely nice and helpful. I went to and it did not feel right, but when I walked in the Budget rental shop it was so welcoming. I will definitely go bad here in the future.”

“I rarely rent a car, but my normal vehicle had to be in the repair shop for an extended time. Enterprise price was competitive and pickup location was convenient. Their notifications were timely. When I had to extend the rental twice, it was easy to do using their app.”

“Alamo Rent A Car is the place to rent your next car, my plane arrived late and they was still open when we landed and my car was waiting when I got off the plane and represented was real nice and friendly, it the place to go for your next car, and price was real cheap also.”

“Alyka Mae Agbanlog is fabulous ? she's helpful she knows what she's doing. I dont have to stay in line for a bit. she's helpful, polite, and excellent customer service”

“We had a great experience with Avis at the Cedar Rapids airport. The woman behind the counter was friendly and helpful and gave me a choice of cars within our chosen category, as well as the option to upgrade.

We were informed that if we left the fueling of the car up to them, the price per gallon was actually less than the going gas station rate. After seeing other reviews complaining about this, we checked our final bill and everything seemed to be in order. There was no additional surcharge that I can see for the service and the total fuel price seems in line with what it would have taken to fill our tank. (We returned the car close to empty.)

We rent from Avis regularly and always have good experiences.”

“Great experience with my Car Rental friendly staff. A few bumps in the road during my travels, but Christine made sure to get my wife and I back on the road and back home safely. Will definitely use the service again.”

“Driving up to this location I thought it was a Hertz repair shop. It was in such a weird place. Walked inside and was greeted by a super cool guy. I had went to another location and they gave me such a dreadful time. He got me in a car within a few minutes. Is it bad to say that him and his staff were all super attractive? Anyways, highly recommend this location.”

“Great Jeep! Thanks, Hertz! As I was leaving, and nice gentleman named Luke stopped me and we chatted for a while. I was in a hurry, but wanted to let him know how appreciative I am for his kind words. Please pass on. (Not even sure if Hertz was his employer lol but nice nonetheless)”